Word

[Stacey]

I have Microsoft Word 2002 and have just put in a new
hard drive in my computer. I cannot re-install Word. I am
getting this error message...Error 1335, the cabnet
file 'office.cab' required for this installation is
corrupt and cannot be used. this could indicate a network
error, an error reading from the CD-ROM, or a problem
with this package.

I am not connected to a network, the CD-ROM drive is new,
and has not given me any problems installing anything
else. I tried to get on-line support, but they want a
product id #. since i can't install the product, i can't
get that info. i have the product key, but that is not
what they want. this is really getting on my nerves!!
please help!!!!!

Stacey

[Jim Macklin]

I your new hard drive the only hard drive or is it a second
drive as slave or is it a master of two?


"Stacey" > wrote in message
...
| I have Microsoft Word 2002 and have just put in a new
| hard drive in my computer. I cannot re-install Word. I am
| getting this error message...Error 1335, the cabnet
| file 'office.cab' required for this installation is
| corrupt and cannot be used. this could indicate a network
| error, an error reading from the CD-ROM, or a problem
| with this package.
|
| I am not connected to a network, the CD-ROM drive is new,
| and has not given me any problems installing anything
| else. I tried to get on-line support, but they want a
| product id #. since i can't install the product, i can't
| get that info. i have the product key, but that is not
| what they want. this is really getting on my nerves!!
| please help!!!!!
|
| Stacey

[Stacey]

It is my only hard drive.

>-----Original Message-----
>I your new hard drive the only hard drive or is it a
second
>drive as slave or is it a master of two?
>
>
>"Stacey" > wrote in message
...
>| I have Microsoft Word 2002 and have just put in a new
>| hard drive in my computer. I cannot re-install Word. I
am
>| getting this error message...Error 1335, the cabnet
>| file 'office.cab' required for this installation is
>| corrupt and cannot be used. this could indicate a
network
>| error, an error reading from the CD-ROM, or a problem
>| with this package.
>|
>| I am not connected to a network, the CD-ROM drive is
new,
>| and has not given me any problems installing anything
>| else. I tried to get on-line support, but they want a
>| product id #. since i can't install the product, i
can't
>| get that info. i have the product key, but that is not
>| what they want. this is really getting on my nerves!!
>| please help!!!!!
>|
>| Stacey
>
>
>.
>

[Ray Taylor]

Would it be possible to copy the entire contents of the cd to your hard
drive.
Then run the setup exe that was just copied. This should be a workaround.

If the copying process fails then i would guess that the disk is scratched.


Ray Taylor



"Stacey" > wrote in message
...
> It is my only hard drive.
>
> >-----Original Message-----
> >I your new hard drive the only hard drive or is it a
> second
> >drive as slave or is it a master of two?
> >
> >
> >"Stacey" > wrote in message
> ...
> >| I have Microsoft Word 2002 and have just put in a new
> >| hard drive in my computer. I cannot re-install Word. I
> am
> >| getting this error message...Error 1335, the cabnet
> >| file 'office.cab' required for this installation is
> >| corrupt and cannot be used. this could indicate a
> network
> >| error, an error reading from the CD-ROM, or a problem
> >| with this package.
> >|
> >| I am not connected to a network, the CD-ROM drive is
> new,
> >| and has not given me any problems installing anything
> >| else. I tried to get on-line support, but they want a
> >| product id #. since i can't install the product, i
> can't
> >| get that info. i have the product key, but that is not
> >| what they want. this is really getting on my nerves!!
> >| please help!!!!!
> >|
> >| Stacey
> >
> >
> >.
> >

[taurarian]

Have you tried cleaning the CD?

>-----Original Message-----
>Would it be possible to copy the entire contents of the
cd to your hard
>drive.
>Then run the setup exe that was just copied. This should
be a workaround.
>
>If the copying process fails then i would guess that the
disk is scratched.
>
>
>Ray Taylor

>
>
>"Stacey" > wrote in message
...
>> It is my only hard drive.
>>
>> >-----Original Message-----
>> >I your new hard drive the only hard drive or is it a
>> second
>> >drive as slave or is it a master of two?
>> >
>> >
>> >"Stacey" > wrote in message
>> ...
>> >| I have Microsoft Word 2002 and have just put in a new
>> >| hard drive in my computer. I cannot re-install Word.
I
>> am
>> >| getting this error message...Error 1335, the cabnet
>> >| file 'office.cab' required for this installation is
>> >| corrupt and cannot be used. this could indicate a
>> network
>> >| error, an error reading from the CD-ROM, or a problem
>> >| with this package.
>> >|
>> >| I am not connected to a network, the CD-ROM drive is
>> new,
>> >| and has not given me any problems installing anything
>> >| else. I tried to get on-line support, but they want a
>> >| product id #. since i can't install the product, i
>> can't
>> >| get that info. i have the product key, but that is
not
>> >| what they want. this is really getting on my nerves!!
>> >| please help!!!!!
>> >|
>> >| Stacey
>> >
>> >
>> >.
>> >
>
>
>.
>