"RPC Server is Unavailable" Microsoft Knowledge Base Article - 242079

[jim groneck]

Microsoft Knowledge Base Article - 242079
The RPC Server is Unavailable When You Attempt to Add a
Printer
The information in this article applies to:
Microsoft Windows NT Server 4.0

This article was previously published under Q242079
SYMPTOMS
When you attempt to add a printer to your Microsoft
Windows NT-based computer, you may receive the following
error message:

Operation could not be completed. The RPC server is
unavailable.
CAUSE
This issue can occur if the Spoolss.exe and Spoolss.dll
files are missing from the %SystemRoot%\System32 folder,
or are damaged.
RESOLUTION
To resolve this issue:


Copy the Spoolss.exe and Spoolss.dll files from another
Windows NT 4.0-based server or workstation to the %
SystemRoot%\System32 folder on the affected computer.
Apply or reapply the latest appropriate Windows NT service
pack, and then restart the computer.
Set the Remote Procedure Call (RPC) Service to start
automatically:
Click Start, point to Settings, click Control Panel, and
then double-click Services.
On the Service list, click Remote Procedure Call (RPC)
Service, and then click Startup.
Under Startup Type, click Automatic, and then click OK.
Restart your computer.