Can't play DVDs!

[Peter Jordan]

Per knowledge base article 326685, I am receiving the
error message "DVD playback failed due to a problem in the
video subsystem" on my new Compaq Presario (XP home
edition version 2002 service pack 1) (AMD Athlon 2200).

I tried lowering the screen resolution and setting the
graphics acceleration to zero (per various suggestions):
neither worked.
When I run dvdupgrd/ detect, I get Name: IVIVideo.ax

Version 5.0.26.7

It doesn't seem to indicate any upgrade is available.

etc.

When I run Windows Media Player, I *do* have a DVD tab.

I tried downloading a trial version of InterVideo WinDVD
Platinum 5, and I get the same message.

This is apparently a common problem with XP home edition
(this is my first PC with a DVD player (hah!) and my first
XP PC) -- Lots of Internet chatter about it, but nobody
explains how to fix it! Do I have to pay for software to
make something work that came as part of my PC? If so,
how much, and what software?

Would appreciate ANY help!

Peter Jordan

..

[SD]

When I first installed XP on My system I lost the use of the DVD Drive also.
I tried all the recommended fixes and some not recommended. Nothing would
work. Then I found WinDVD. This is a great program, unfortunately not
free.
Power DVD is another very good DeCoder. Both work great in XP.
I got the WinDVD with my NVidia G4 card. Other than that I would have given
up on the DVD.
Just to let you know that my DVD player is around 7years old and still
playing great. Bought it way back in the days of Win95. It's a 2X
DVD(Second Generation Drive). Use it on a regular basis(about once a week
to watch DVD's, Naturally)for the kids to watch their movies on the PC,
while we watch our DVD's on TV.
All in all, you basically need a DVD DeCoder for your system.
HTH
"Peter Jordan" > wrote in message
...
>
> Per knowledge base article 326685, I am receiving the
> error message "DVD playback failed due to a problem in the
> video subsystem" on my new Compaq Presario (XP home
> edition version 2002 service pack 1) (AMD Athlon 2200).
>
> I tried lowering the screen resolution and setting the
> graphics acceleration to zero (per various suggestions):
> neither worked.
> When I run dvdupgrd/ detect, I get Name: IVIVideo.ax
>
> Version 5.0.26.7
>
> It doesn't seem to indicate any upgrade is available.
>
> etc.
>
> When I run Windows Media Player, I *do* have a DVD tab.
>
> I tried downloading a trial version of InterVideo WinDVD
> Platinum 5, and I get the same message.
>
> This is apparently a common problem with XP home edition
> (this is my first PC with a DVD player (hah!) and my first
> XP PC) -- Lots of Internet chatter about it, but nobody
> explains how to fix it! Do I have to pay for software to
> make something work that came as part of my PC? If so,
> how much, and what software?
>
> Would appreciate ANY help!
>
> Peter Jordan
>
> .
>
>

[Peter JOrdan]

One additional piece of information -- I *think* (but I'm
not 100% sure of my recollection) that the very first time
I booted the system (a couple of days ago), it played a
DVD. Does this sound possible?

Does WinDVD include all the codecs (whatever they are?) I
need? If I buy it and install it, will I be ready to go
to town?

Did you get the specific error message I'm getting," "DVD
playback failed due to a problem in the
video subsystem" ?

Thanks for your help.

>-----Original Message-----
>When I first installed XP on My system I lost the use of
the DVD Drive also.
>I tried all the recommended fixes and some not
recommended. Nothing would
>work. Then I found WinDVD. This is a great program,
unfortunately not
>free.
>Power DVD is another very good DeCoder. Both work great
in XP.
>I got the WinDVD with my NVidia G4 card. Other than that
I would have given
>up on the DVD.
>Just to let you know that my DVD player is around 7years
old and still
>playing great. Bought it way back in the days of Win95.
It's a 2X
>DVD(Second Generation Drive). Use it on a regular basis
(about once a week
>to watch DVD's, Naturally)for the kids to watch their
movies on the PC,
>while we watch our DVD's on TV.
>All in all, you basically need a DVD DeCoder for your
system.
>HTH
>"Peter Jordan" > wrote in
message
...
>>
>> Per knowledge base article 326685, I am receiving the
>> error message "DVD playback failed due to a problem in
the
>> video subsystem" on my new Compaq Presario (XP home
>> edition version 2002 service pack 1) (AMD Athlon 2200).
>>
>> I tried lowering the screen resolution and setting the
>> graphics acceleration to zero (per various suggestions):
>> neither worked.
>> When I run dvdupgrd/ detect, I get Name: IVIVideo.ax
>>
>> Version 5.0.26.7
>>
>> It doesn't seem to indicate any upgrade is available.
>>
>> etc.
>>
>> When I run Windows Media Player, I *do* have a DVD tab.
>>
>> I tried downloading a trial version of InterVideo WinDVD
>> Platinum 5, and I get the same message.
>>
>> This is apparently a common problem with XP home edition
>> (this is my first PC with a DVD player (hah!) and my
first
>> XP PC) -- Lots of Internet chatter about it, but nobody
>> explains how to fix it! Do I have to pay for software
to
>> make something work that came as part of my PC? If so,
>> how much, and what software?
>>
>> Would appreciate ANY help!
>>
>> Peter Jordan
>>
>> .
>>
>>
>
>
>.
>

[Scott]

I used INtervideo's product and got that same message. WinDVD 4 works
great! Intervideo sucks. I also heard good things about that Power DVD
too.

[SD]

Yes to all of your questions. WinDVD, once installed will allow you to play
any DVD.
"Peter JOrdan" > wrote in message
...
> One additional piece of information -- I *think* (but I'm
> not 100% sure of my recollection) that the very first time
> I booted the system (a couple of days ago), it played a
> DVD. Does this sound possible?
>
> Does WinDVD include all the codecs (whatever they are?) I
> need? If I buy it and install it, will I be ready to go
> to town?
>
> Did you get the specific error message I'm getting," "DVD
> playback failed due to a problem in the
> video subsystem" ?
>
> Thanks for your help.
>
> >-----Original Message-----
> >When I first installed XP on My system I lost the use of
> the DVD Drive also.
> >I tried all the recommended fixes and some not
> recommended. Nothing would
> >work. Then I found WinDVD. This is a great program,
> unfortunately not
> >free.
> >Power DVD is another very good DeCoder. Both work great
> in XP.
> >I got the WinDVD with my NVidia G4 card. Other than that
> I would have given
> >up on the DVD.
> >Just to let you know that my DVD player is around 7years
> old and still
> >playing great. Bought it way back in the days of Win95.
> It's a 2X
> >DVD(Second Generation Drive). Use it on a regular basis
> (about once a week
> >to watch DVD's, Naturally)for the kids to watch their
> movies on the PC,
> >while we watch our DVD's on TV.
> >All in all, you basically need a DVD DeCoder for your
> system.
> >HTH
> >"Peter Jordan" > wrote in
> message
> ...
> >>
> >> Per knowledge base article 326685, I am receiving the
> >> error message "DVD playback failed due to a problem in
> the
> >> video subsystem" on my new Compaq Presario (XP home
> >> edition version 2002 service pack 1) (AMD Athlon 2200).
> >>
> >> I tried lowering the screen resolution and setting the
> >> graphics acceleration to zero (per various suggestions):
> >> neither worked.
> >> When I run dvdupgrd/ detect, I get Name: IVIVideo.ax
> >>
> >> Version 5.0.26.7
> >>
> >> It doesn't seem to indicate any upgrade is available.
> >>
> >> etc.
> >>
> >> When I run Windows Media Player, I *do* have a DVD tab.
> >>
> >> I tried downloading a trial version of InterVideo WinDVD
> >> Platinum 5, and I get the same message.
> >>
> >> This is apparently a common problem with XP home edition
> >> (this is my first PC with a DVD player (hah!) and my
> first
> >> XP PC) -- Lots of Internet chatter about it, but nobody
> >> explains how to fix it! Do I have to pay for software
> to
> >> make something work that came as part of my PC? If so,
> >> how much, and what software?
> >>
> >> Would appreciate ANY help!
> >>
> >> Peter Jordan
> >>
> >> .
> >>
> >>
> >
> >
> >.
> >

[SD]

I had the same luck with Intervideo. It does suck. It may work on some
systems but not very many. Both WinDVD and PowerDVD are great software
packages.
I use WinDVD 2000 on mine and have never had a problem with it from day one.
Is the WinDVD 4 newer than WinDVD 2000 or the same? Mine came with my G4
Card(Thank God it did).
Like I said earlier, I all but gave up on my DVD Drive being anything other
than a standard CD drive before I got WinDVD.

"Scott" > wrote in message
...
> I used INtervideo's product and got that same message. WinDVD 4 works
> great! Intervideo sucks. I also heard good things about that Power DVD
> too.
>
>

[Scott]

I'm not sure about WinDVD 2000. I had an older version of WinDVD that came
with my DVD drive 3 1/2 years ago. I upgraded to WinDVD 4 when that and
Intervideo didn't work.