Re: Cannot get XP to install on K7N2 Delta ILSR Serial ATA-get STOP: 0x0000000A

[Pete Baker]

Hi Steve

Assuming you're the same Steve who posted in the XP Hardware Newsgroup
previously.... are you still attempting the installation on 2 x 160Gb SATA
drives in a RAID 0 array?

If so then the info on the MSI website suggests that may not be possible.

(Following is edited from previous reply)

according to the FAQs linked from the
page detailing your mobo
http://www.msi.com.tw/program/products/mainboard/mbd/pro_mbd_detail.php?UID=436&MODEL=MS-6570

(See 'Relevant Links' list to right of page. 'FAQs' and scroll down to HDD
support)

"Question: What is the highest HDD that K7N2 Delta can support?
Answer: K7N2 Delta (MS-6570) can support up to 160GB HDD"

Now whether this holds true for your particular version is not clear but
that's what the manufacturer says.

Have you tried to install on a RAID 1 array? Check that and see if it
works.... hopefully the information is out of date or not relevant but it is
currently part of the FAQs for your mobo series.

Post an update after trying with a RAID 1 array... I realise that's not the
configuration you want but it'll test the
info on the FAQ page.

Good luck
Pete
--------------------

"Steve Lee" > wrote in message
...
>
> Hi,
>
> So I have pulled out one stick of memory and gone down to just 1 Samsung
> 1 GB 333 FSB memory stick. Moved it between all 3 slots on the mother
> board(MSI K7N2-Delta-ILSR) and it makes no difference. I have the latest
> June 3 BIOS and the latest 1.0.0.19 Serial ATA driver for winXP and
windows
> XP either completes the install and then hangs and crashes at reboot but
> now it
> will not even finish installing the files from the CD and just crashes
> with many
> different various "STOP: 0xA or 0x8E or 0x24" messages.
>
> This is mobo is completely unstable with just serial ATA disks and does
> not work.
>
> Anyone know the magic to get this to work?
>
> thanks
>
> Steve wrote:
>
> >
> > Hmmm, you know I thought about pulling one of the sticks of RAM out
> > but had not tried that yet. I have 2 1GB DDR banks of RAM. I will
> > give that a shot and see what happens because this is looking hopeless
and
> > I am very disappointed in my new MSI motherboard. Entirely too
difficult
> > to get this POS up and running....
> >
> > thanks!
> >
> > Doughnut wrote:
> >
> >>This sounds very familiar to when I was installing on a normal Ide
setup,
> >>when the format was complete and it started to setup windows it would
> >>sometimes crash when copying the files or after it had rebooted it would
> >>crash during setup. I sorted this by removing a stick of ram. Seemed
like
> >>the ram wouldnt take the stress of the setup routine. I swapped the ram
for
> >>a new stick and all is fine.
> >>
> >>Hope this helps.
> >>Doughnut
> >>
> >>
> >>wrote in message
> ...
> >>
> >>
> >>>Hi,
> >>>
> >>>I have a new K7N2 Delta ILSR(-030) Mobo with the
> >>>promist 20376 Serial ATA controller. I am using
> >>>2 Seagate 160 GB drives in striped setup. The RAID
> >>>setup works perfect, get them viewed as a single
> >>>300 GB hard drive.
> >>>
> >>>Then continue on to install XP, press F6 to load the
> >>>promise 376 controller driver, it does it and as I
> >>>get to the point where I can start to install XP it
> >>>*always* crashes with:
> >>>
> >>>A problem has been detected and windoze has been shut
> >>>down to prevent damage to your computer:
> >>>
> >>>IRQL_NOT_LESS_OR_EQUAL
> >>>
> >>>If this is the first time you've seen this stop error
> >>>screen, restart your computer. If this screen appears
> >>>again follow these steps:
> >>>
> >>>Check to make sure your new hardware or software is properly
> >>>installed. If this is a new installation, ask your hw or
> >>>sw vendor for any windows updates you might need.
> >>>
> >>>If problem continues, disable or remove any newly installed
> >>>hw or sw. Diable BIOS memory options, such as caching or
> >>>shadowing. If you need to use safe mode to remove or disable
> >>>components, restart your computer, press F8 to select Advanced
> >>>Startup options and then select safe mode.
> >>>
> >>>TECHNICAL INFO:
> >>>***STOP: 0x0000000A(0x99DF0010,0x00000002,0x00000000,0x807C B2BB)
> >>>---------------------------------
> >>>Other times it will give me the same STOP but with different memory
> >>>locations like:
> >>>
> >>>***STOP: 0x0000000A(0x7583D738,0x00000002,0x00000000,0x807D 327B)
> >>>
> >>>HELP!!?? How do you get XP to load on a 300 GB partition, using this
> >>>motherboard, only Serial ATA drives?
> >>>
> >>>FYI: I can get through low level format with XP, create partitions,
etc,
> >>>etc.
> >>>
> >>>thanks in advance!
> >>>
> >>>
>

[Pete Baker]

Ok Steve

I was hoping that would work.... the only thing that comes to mind is to
check the Boot priority settings in the BIOS... the initial case you
described put the problem at that reboot stage.... some mainboards require
you to select the SCSI option, rather than HDD-0, as one of the 3 boot
devices to boot from SATA drives.

If that doesn't work you may have to contact MSI.... they 'should' be able
to provide more in-depth knowledge.

Hope that helps
Pete
----------
"Slee" > wrote in message
...
>
> Hi Pete,
>
> Yup, same Steve. I forgot to mention that I followed your advice and did
do
> the RAID 1 and it is in a mirrored 160 GB array. It still is not stable
> and not
> working... unfortunately... :)
>
> thanks...
>
> -Steve
>
> Pete Baker wrote:
>
> >Hi Steve
> >
> >Assuming you're the same Steve who posted in the XP Hardware Newsgroup
> >previously.... are you still attempting the installation on 2 x 160Gb
SATA
> >drives in a RAID 0 array?
> >
> >If so then the info on the MSI website suggests that may not be possible.
> >
> >(Following is edited from previous reply)
> >
> >according to the FAQs linked from the
> >page detailing your mobo
>
>http://www.msi.com.tw/program/products/mainboard/mbd/pro_mbd_detail.php?UID
=436&MODEL=MS-6570
> >
> >(See 'Relevant Links' list to right of page. 'FAQs' and scroll down to
HDD
> >support)
> >
> >"Question: What is the highest HDD that K7N2 Delta can support?
> >Answer: K7N2 Delta (MS-6570) can support up to 160GB HDD"
> >
> >Now whether this holds true for your particular version is not clear but
> >that's what the manufacturer says.
> >
> >Have you tried to install on a RAID 1 array? Check that and see if it
> >works.... hopefully the information is out of date or not relevant but it
is
> >currently part of the FAQs for your mobo series.
> >
> >Post an update after trying with a RAID 1 array... I realise that's not
the
> >configuration you want but it'll test the
> >info on the FAQ page.
> >
> >Good luck
> >Pete
> >--------------------
> >
> >"Steve Lee" > wrote in message
> ...
> >
> >
> >>Hi,
> >>
> >>So I have pulled out one stick of memory and gone down to just 1 Samsung
> >>1 GB 333 FSB memory stick. Moved it between all 3 slots on the mother
> >>board(MSI K7N2-Delta-ILSR) and it makes no difference. I have the
latest
> >>June 3 BIOS and the latest 1.0.0.19 Serial ATA driver for winXP and
> >>
> >>
> >windows
> >
> >
> >>XP either completes the install and then hangs and crashes at reboot but
> >>now it
> >>will not even finish installing the files from the CD and just crashes
> >>with many
> >>different various "STOP: 0xA or 0x8E or 0x24" messages.
> >>
> >>This is mobo is completely unstable with just serial ATA disks and does
> >>not work.
> >>
> >>Anyone know the magic to get this to work?
> >>
> >>thanks
> >>
> >>Steve wrote:
> >>
> >>
> >>
> >>>Hmmm, you know I thought about pulling one of the sticks of RAM out
> >>>but had not tried that yet. I have 2 1GB DDR banks of RAM. I will
> >>>give that a shot and see what happens because this is looking hopeless
> >>>
> >>>
> >and
> >
> >
> >>>I am very disappointed in my new MSI motherboard. Entirely too
> >>>
> >>>
> >difficult
> >
> >
> >>>to get this POS up and running....
> >>>
> >>>thanks!
> >>>
> >>>Doughnut wrote:
> >>>
> >>>
> >>>
> >>>>This sounds very familiar to when I was installing on a normal Ide
> >>>>
> >>>>
> >setup,
> >
> >
> >>>>when the format was complete and it started to setup windows it would
> >>>>sometimes crash when copying the files or after it had rebooted it
would
> >>>>crash during setup. I sorted this by removing a stick of ram. Seemed
> >>>>
> >>>>
> >like
> >
> >
> >>>>the ram wouldnt take the stress of the setup routine. I swapped the
ram
> >>>>
> >>>>
> >for
> >
> >
> >>>>a new stick and all is fine.
> >>>>
> >>>>Hope this helps.
> >>>>Doughnut
> >>>>
> >>>>
> >>>>wrote in message
> ...
> >>>>
> >>>>
> >>>>
> >>>>
> >>>>>Hi,
> >>>>>
> >>>>>I have a new K7N2 Delta ILSR(-030) Mobo with the
> >>>>>promist 20376 Serial ATA controller. I am using
> >>>>>2 Seagate 160 GB drives in striped setup. The RAID
> >>>>>setup works perfect, get them viewed as a single
> >>>>>300 GB hard drive.
> >>>>>
> >>>>>Then continue on to install XP, press F6 to load the
> >>>>>promise 376 controller driver, it does it and as I
> >>>>>get to the point where I can start to install XP it
> >>>>>*always* crashes with:
> >>>>>
> >>>>>A problem has been detected and windoze has been shut
> >>>>>down to prevent damage to your computer:
> >>>>>
> >>>>>IRQL_NOT_LESS_OR_EQUAL
> >>>>>
> >>>>>If this is the first time you've seen this stop error
> >>>>>screen, restart your computer. If this screen appears
> >>>>>again follow these steps:
> >>>>>
> >>>>>Check to make sure your new hardware or software is properly
> >>>>>installed. If this is a new installation, ask your hw or
> >>>>>sw vendor for any windows updates you might need.
> >>>>>
> >>>>>If problem continues, disable or remove any newly installed
> >>>>>hw or sw. Diable BIOS memory options, such as caching or
> >>>>>shadowing. If you need to use safe mode to remove or disable
> >>>>>components, restart your computer, press F8 to select Advanced
> >>>>>Startup options and then select safe mode.
> >>>>>
> >>>>>TECHNICAL INFO:
> >>>>>***STOP: 0x0000000A(0x99DF0010,0x00000002,0x00000000,0x807C B2BB)
> >>>>>---------------------------------
> >>>>>Other times it will give me the same STOP but with different memory
> >>>>>locations like:
> >>>>>
> >>>>>***STOP: 0x0000000A(0x7583D738,0x00000002,0x00000000,0x807D 327B)
> >>>>>
> >>>>>HELP!!?? How do you get XP to load on a 300 GB partition, using this
> >>>>>motherboard, only Serial ATA drives?
> >>>>>
> >>>>>FYI: I can get through low level format with XP, create partitions,
> >>>>>
> >>>>>
> >etc,
> >
> >
> >>>>>etc.
> >>>>>
> >>>>>thanks in advance!
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >
> >
> >
> >
>
>

[Pete Baker]

Hi Steve (apologies if this is a repost, yesterdays attempts didn't seem to
go through successfully)

Good example of automatic response from customer
support - not much use to anyone.... Keep emailing them while you
continue to work on the system.... it might get through.

If you've tried setting the CPU Interface 'Normal'.... Video BIOS cacheable
disabled, and standard or default settings for as many of the settings as
possible... Before sending it back I'd try a standard install on a Parallel
ATA drive connected to IDE1....

Hope that helps and good luck
Pete
-----------------

"Steve Lee" > wrote in message
...
>
> Hi,
>
> Well, I sent them an email support request and this is a cut-n-paste of
> their stellar support
> response between the "****" below:
> ************************************************** ***
> Dear Sir/Madam,
>
> Thank you for your inquiry.
>
> Lots of the problems are due to incompatible memory.
> You may change to different ones and then try it again.
>
> Please feel free to let us know if you still have any further problem.
>
> Best regards,
>
> MSI Technical Support
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Please include original mails when replying!!
> ************************************************** ***
>
> So here I sit with $400 worth of memory that I bought based upon their
> website saying
> it is 100% compatible with their motherboard and a $130 "state of the
> art" mobo and
> I cannot even get windows to install.
>
> I don't have a setting in the BIOS for "scsi" and I got it on about the
> 10th install try to actually
> get all the way through the XP install but then it just crashes and such
> after the first boot
> up into XP when it starts trying to detect all the devices in the
> computer and such.
>
> I am so frustrated and disappointed in my first MSI experience. It will
> most likely be my
> last and if I cannot get this setup to work soon I am going to just pack
> it all up and ship it
> back for refunds.
>
> I really appreciate your pointers though Pete.
>
> thanks...
>
>
> Pete Baker wrote:
>
> >Ok Steve
> >
> >I was hoping that would work.... the only thing that comes to mind is to
> >check the Boot priority settings in the BIOS... the initial case you
> >described put the problem at that reboot stage.... some mainboards
require
> >you to select the SCSI option, rather than HDD-0, as one of the 3 boot
> >devices to boot from SATA drives.
> >
> >If that doesn't work you may have to contact MSI.... they 'should' be
able
> >to provide more in-depth knowledge.
> >
> >Hope that helps
> >Pete
> >----------
> >"Slee" > wrote in message
> ...
> >
> >
> >>Hi Pete,
> >>
> >>Yup, same Steve. I forgot to mention that I followed your advice and
did
> >>
> >>
> >do
> >
> >
> >>the RAID 1 and it is in a mirrored 160 GB array. It still is not stable
> >>and not
> >>working... unfortunately... :)
> >>
> >>thanks...
> >>
> >>-Steve
> >>
> >>Pete Baker wrote:
> >>
> >>
> >>
> >>>Hi Steve
> >>>
> >>>Assuming you're the same Steve who posted in the XP Hardware Newsgroup
> >>>previously.... are you still attempting the installation on 2 x 160Gb
> >>>
> >>>
> >SATA
> >
> >
> >>>drives in a RAID 0 array?
> >>>
> >>>If so then the info on the MSI website suggests that may not be
possible.
> >>>
> >>>(Following is edited from previous reply)
> >>>
> >>>according to the FAQs linked from the
> >>>page detailing your mobo
> >>>
> >>>
>
>>http://www.msi.com.tw/program/products/mainboard/mbd/pro_mbd_detail.php?UI
D
> >>
> >>
> >=436&MODEL=MS-6570
> >
> >
> >>>(See 'Relevant Links' list to right of page. 'FAQs' and scroll down to
> >>>
> >>>
> >HDD
> >
> >
> >>>support)
> >>>
> >>>"Question: What is the highest HDD that K7N2 Delta can support?
> >>>Answer: K7N2 Delta (MS-6570) can support up to 160GB HDD"
> >>>
> >>>Now whether this holds true for your particular version is not clear
but
> >>>that's what the manufacturer says.
> >>>
> >>>Have you tried to install on a RAID 1 array? Check that and see if it
> >>>works.... hopefully the information is out of date or not relevant but
it
> >>>
> >>>
> >is
> >
> >
> >>>currently part of the FAQs for your mobo series.
> >>>
> >>>Post an update after trying with a RAID 1 array... I realise that's not
> >>>
> >>>
> >the
> >
> >
> >>>configuration you want but it'll test the
> >>>info on the FAQ page.
> >>>
> >>>Good luck
> >>>Pete
> >>>--------------------
> >>>
> >>>"Steve Lee" > wrote in message
> ...
> >>>
> >>>
> >>>
> >>>
> >>>>Hi,
> >>>>
> >>>>So I have pulled out one stick of memory and gone down to just 1
Samsung
> >>>>1 GB 333 FSB memory stick. Moved it between all 3 slots on the mother
> >>>>board(MSI K7N2-Delta-ILSR) and it makes no difference. I have the
> >>>>
> >>>>
> >latest
> >
> >
> >>>>June 3 BIOS and the latest 1.0.0.19 Serial ATA driver for winXP and
> >>>>
> >>>>
> >>>>
> >>>>
> >>>windows
> >>>
> >>>
> >>>
> >>>
> >>>>XP either completes the install and then hangs and crashes at reboot
but
> >>>>now it
> >>>>will not even finish installing the files from the CD and just crashes
> >>>>with many
> >>>>different various "STOP: 0xA or 0x8E or 0x24" messages.
> >>>>
> >>>>This is mobo is completely unstable with just serial ATA disks and
does
> >>>>not work.
> >>>>
> >>>>Anyone know the magic to get this to work?
> >>>>
> >>>>thanks
> >>>>
> >>>>Steve wrote:
> >>>>
> >>>>
> >>>>
> >>>>
> >>>>
> >>>>>Hmmm, you know I thought about pulling one of the sticks of RAM out
> >>>>>but had not tried that yet. I have 2 1GB DDR banks of RAM. I will
> >>>>>give that a shot and see what happens because this is looking
hopeless
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>and
> >>>
> >>>
> >>>
> >>>
> >>>>>I am very disappointed in my new MSI motherboard. Entirely too
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>difficult
> >>>
> >>>
> >>>
> >>>
> >>>>>to get this POS up and running....
> >>>>>
> >>>>>thanks!
> >>>>>
> >>>>>Doughnut wrote:
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>>>>This sounds very familiar to when I was installing on a normal Ide
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>
> >>>setup,
> >>>
> >>>
> >>>
> >>>
> >>>>>>when the format was complete and it started to setup windows it
would
> >>>>>>sometimes crash when copying the files or after it had rebooted it
> >>>>>>
> >>>>>>
> >would
> >
> >
> >>>>>>crash during setup. I sorted this by removing a stick of ram.
Seemed
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>
> >>>like
> >>>
> >>>
> >>>
> >>>
> >>>>>>the ram wouldnt take the stress of the setup routine. I swapped the
> >>>>>>
> >>>>>>
> >ram
> >
> >
> >>>>>>
> >>>>>>
> >>>for
> >>>
> >>>
> >>>
> >>>
> >>>>>>a new stick and all is fine.
> >>>>>>
> >>>>>>Hope this helps.
> >>>>>>Doughnut
> >>>>>>
> >>>>>>
> >>>>>>wrote in message
> ...
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>>Hi,
> >>>>>>>
> >>>>>>>I have a new K7N2 Delta ILSR(-030) Mobo with the
> >>>>>>>promist 20376 Serial ATA controller. I am using
> >>>>>>>2 Seagate 160 GB drives in striped setup. The RAID
> >>>>>>>setup works perfect, get them viewed as a single
> >>>>>>>300 GB hard drive.
> >>>>>>>
> >>>>>>>Then continue on to install XP, press F6 to load the
> >>>>>>>promise 376 controller driver, it does it and as I
> >>>>>>>get to the point where I can start to install XP it
> >>>>>>>*always* crashes with:
> >>>>>>>
> >>>>>>>A problem has been detected and windoze has been shut
> >>>>>>>down to prevent damage to your computer:
> >>>>>>>
> >>>>>>>IRQL_NOT_LESS_OR_EQUAL
> >>>>>>>
> >>>>>>>If this is the first time you've seen this stop error
> >>>>>>>screen, restart your computer. If this screen appears
> >>>>>>>again follow these steps:
> >>>>>>>
> >>>>>>>Check to make sure your new hardware or software is properly
> >>>>>>>installed. If this is a new installation, ask your hw or
> >>>>>>>sw vendor for any windows updates you might need.
> >>>>>>>
> >>>>>>>If problem continues, disable or remove any newly installed
> >>>>>>>hw or sw. Diable BIOS memory options, such as caching or
> >>>>>>>shadowing. If you need to use safe mode to remove or disable
> >>>>>>>components, restart your computer, press F8 to select Advanced
> >>>>>>>Startup options and then select safe mode.
> >>>>>>>
> >>>>>>>TECHNICAL INFO:
> >>>>>>>***STOP: 0x0000000A(0x99DF0010,0x00000002,0x00000000,0x807C B2BB)
> >>>>>>>---------------------------------
> >>>>>>>Other times it will give me the same STOP but with different memory
> >>>>>>>locations like:
> >>>>>>>
> >>>>>>>***STOP: 0x0000000A(0x7583D738,0x00000002,0x00000000,0x807D 327B)
> >>>>>>>
> >>>>>>>HELP!!?? How do you get XP to load on a 300 GB partition, using
this
> >>>>>>>motherboard, only Serial ATA drives?
> >>>>>>>
> >>>>>>>FYI: I can get through low level format with XP, create partitions,
> >>>>>>>
> >>>>>>>
> >>>>>>>
> >>>>>>>
> >>>etc,
> >>>
> >>>
> >>>
> >>>
> >>>>>>>etc.
> >>>>>>>
> >>>>>>>thanks in advance!
> >>>>>>>
> >>>>>>>
> >>>>>>>
> >>>>>>>
> >>>>>>>
> >>>>>>>
> >>>
> >>>
> >>>
> >>>
> >>
> >>
> >
> >
> >
> >
>
>