Maurice N
April 23rd 04, 04:42 AM
swsmith wrote:
> How do I get Microsoft installer to recognize that Sp1 is
> installed on my hard drive? I've tried installing some
> critical updates. However, an error message appears that
> tells me I need to first install Sp1 before installing
> the update. Sp1 is shown as installed in Control
> Panel 'Add or Remove.'
> Do I need to uninstall and reinstall Sp1? Will I goof up
> things if I do that? Specifically, will
> settings/applications I need to reinstall Sp1 still work?
> Any help is appreciated.
Hello,
Go to Start menu, select RUN, and type in=20
WINVER <Enter>
Look at displayed info in window, and make sure it reads something =
similar to=20
Version 5.1 (yada-yada-yada).....Service Pack 1
Would you post back withe the specific Windows Update item that is the =
issue?
Also try looking at the Windows Update log for the real "Error".
Use Windows' Notepad to open this log: =20
C:\Windows\Windows Update.log (for Win XP & Win98/Me)
Scroll down to bottom of file---looking for entries dated the same as =
the "failure" date.
See MS Windows Update Troubleshooter:
Having found the "error" , then do a "search" on this MS page. =20
http://v4.windowsupdate.microsoft.com/troubleshoot/
And for now, do not remove XP Service Pack 1.
--=20
Maurice N
MVP Windows - Shell / User
-----
> How do I get Microsoft installer to recognize that Sp1 is
> installed on my hard drive? I've tried installing some
> critical updates. However, an error message appears that
> tells me I need to first install Sp1 before installing
> the update. Sp1 is shown as installed in Control
> Panel 'Add or Remove.'
> Do I need to uninstall and reinstall Sp1? Will I goof up
> things if I do that? Specifically, will
> settings/applications I need to reinstall Sp1 still work?
> Any help is appreciated.
Hello,
Go to Start menu, select RUN, and type in=20
WINVER <Enter>
Look at displayed info in window, and make sure it reads something =
similar to=20
Version 5.1 (yada-yada-yada).....Service Pack 1
Would you post back withe the specific Windows Update item that is the =
issue?
Also try looking at the Windows Update log for the real "Error".
Use Windows' Notepad to open this log: =20
C:\Windows\Windows Update.log (for Win XP & Win98/Me)
Scroll down to bottom of file---looking for entries dated the same as =
the "failure" date.
See MS Windows Update Troubleshooter:
Having found the "error" , then do a "search" on this MS page. =20
http://v4.windowsupdate.microsoft.com/troubleshoot/
And for now, do not remove XP Service Pack 1.
--=20
Maurice N
MVP Windows - Shell / User
-----