KVSNC
December 7th 03, 09:55 AM
>-----Original Message-----
>I know tha tXP supports those cute little USB flash disks
>on keychains; I've used it many times. Problem is that I
>have a newer Dell Optiplex GX260 with XP Pro that refuses
>to recognize it. Same device works on other machines so I
>know it's functional.
>
>I get "unknown device" and cannot kick it in the head.
>Dell's support has been less than stellar (they tell me
>it's supported and to just plug it in... duh! I did
that!).
>
>Any clues on what might be wrong/missing on my system? I
>have the USB drivers and all updates from SP1 onward (I
>know there were some documented problems prior to SP1).
>
>Thanks in advance for any insights.
>Dave
>
>.
>
First think to check is if your flash device is usb 1.1 or
usb 2.0. Then check your system ports and see what
version they are. 2.0 is backwards compatible with 1.1
but 1.1 is not compatible with 2.0. Hope this helps.
>I know tha tXP supports those cute little USB flash disks
>on keychains; I've used it many times. Problem is that I
>have a newer Dell Optiplex GX260 with XP Pro that refuses
>to recognize it. Same device works on other machines so I
>know it's functional.
>
>I get "unknown device" and cannot kick it in the head.
>Dell's support has been less than stellar (they tell me
>it's supported and to just plug it in... duh! I did
that!).
>
>Any clues on what might be wrong/missing on my system? I
>have the USB drivers and all updates from SP1 onward (I
>know there were some documented problems prior to SP1).
>
>Thanks in advance for any insights.
>Dave
>
>.
>
First think to check is if your flash device is usb 1.1 or
usb 2.0. Then check your system ports and see what
version they are. 2.0 is backwards compatible with 1.1
but 1.1 is not compatible with 2.0. Hope this helps.