remote procedure call service

[Margaret]

Without rhyme or reason, my computer frequently sends me
the message that "Windows must now restart...due to a
remote procedure call service error initiated by NT
Authority\system (or something like that, I really don't
speak computer).

What is this & can I make it stop?!?!?

[Ron Martell]

"Margaret" > wrote:

>Without rhyme or reason, my computer frequently sends me
>the message that "Windows must now restart...due to a
>remote procedure call service error initiated by NT
>Authority\system (or something like that, I really don't
>speak computer).
>
>What is this & can I make it stop?!?!?

Your computer has probably been infected by the Blaster virus/worm.

1. Get the Blaster removal script from MVP Kelly Theriot's web site:
http://www.kellys-korner-xp.com/regs_edits/msblast.vbs
2. Get the Microsoft patch from
http://support.microsoft.com/default.aspx?scid=kb;en-us;823980#WinXP

If possible do the first two steps on an uninfected computer and copy
the downloaded files to a 3.5 inch diskette (they will both fit on the
same 1.44 mb diskette) or burn them to a CD

3. Disconnect from the Internet. Unplug Cable/DSL modem if you have
one. That prevents reinfection during the time interval between
running the script and the completion of the patch installation.
4. Run the script.
5. Install the patch.
6. Activate the Internet Connection Firewall in Windows XP
7. Reconnect to the Internet. Update your antivirus software and do
a complete scan.
8. Go to the Windows Update and get all repeat all of the critical
updates for your computer.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."