Al & Cay Grant
December 7th 03, 10:03 AM
Hi All,
I have a computer here which hangs radmonly. CTRL-ALT-DEL
wont work and only a reboot gets the system going again.
I have the following system (log information further down page on
when system hangs);
Any help MUCH appreciated - thanks.
- Al
******* SYSTEM INFO *******
System Information report written at: 6/29/2003 10:59:18 AM
System Name: FAMILY
[System Summary]
Item Value
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Build 2600
OS Manufacturer Microsoft Corporation
System Name FAMILY
System Manufacturer System Manufacturer
System Model System Name
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2539 Mhz
BIOS Version/Date Award Software, Inc. ASUS P4B533-V ACPI BIOS Revision
1004, 8/7/2002
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\System32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.0 (xpclient.010817-1148)"
User Name FAMILY\user
Time Zone New Zealand Standard Time
Total Physical Memory 512.00 MB
Available Physical Memory 316.94 MB
Total Virtual Memory 1.72 GB
Available Virtual Memory 1.38 GB
Page File Space 1.22 GB
Page File C:\pagefile.sys
[Hardware Resources]
[Conflicts/Sharing]
Resource Device
I/O Port 0x00000000-0x00000CF7 PCI bus
I/O Port 0x00000000-0x00000CF7 Direct memory access controller
I/O Port 0x000003C0-0x000003DF Intel(R) 82845G/GL Processor to AGP
Controller - 2561
I/O Port 0x000003C0-0x000003DF NVIDIA GeForce4 MX 440
IRQ 16 NVIDIA GeForce4 MX 440
IRQ 16 Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Memory Address 0xE6000000-0xE76FFFFF Intel(R) 82845G/GL Processor to AGP
Controller - 2561
Memory Address 0xE6000000-0xE76FFFFF NVIDIA GeForce4 MX 440
Memory Address 0xA0000-0xBFFFF PCI bus
Memory Address 0xA0000-0xBFFFF Intel(R) 82845G/GL Processor to AGP
Controller - 2561
Memory Address 0xA0000-0xBFFFF NVIDIA GeForce4 MX 440
I/O Port 0x000003B0-0x000003BB Intel(R) 82845G/GL Processor to AGP
Controller - 2561
I/O Port 0x000003B0-0x000003BB NVIDIA GeForce4 MX 440
[DMA]
Resource Device Status
Channel 4 Direct memory access controller OK
Channel 2 Standard floppy disk controller OK
Channel 3 ECP Printer Port (LPT1) OK
[Forced Hardware]
Device PNP Device ID
[I/O]
Resource Device Status
0x00000000-0x00000CF7 PCI bus OK
0x00000000-0x00000CF7 Direct memory access controller OK
0x00000D00-0x0000FFFF PCI bus OK
0x000003B0-0x000003BB Intel(R) 82845G/GL Processor to AGP Controller - 2561
OK
0x000003B0-0x000003BB NVIDIA GeForce4 MX 440 OK
0x000003C0-0x000003DF Intel(R) 82845G/GL Processor to AGP Controller - 2561
OK
0x000003C0-0x000003DF NVIDIA GeForce4 MX 440 OK
0x0000D800-0x0000D81F Intel(R) 82801DB/DBM USB Universal Host Controller -
24C2 OK
0x0000D400-0x0000D41F Intel(R) 82801DB/DBM USB Universal Host Controller -
24C4 OK
0x0000D000-0x0000D01F Intel(R) 82801DB/DBM USB Universal Host Controller -
24C7 OK
0x0000FE00-0x0000FEFF CMI8738/C3DX PCI Audio Device OK
0x00000201-0x00000201 Standard Game Port OK
0x0000FF40-0x0000FF7F Intel(R) PRO/100 VE Network Connection OK
0x00000A79-0x00000A79 ISAPNP Read Data Port OK
0x00000279-0x00000279 ISAPNP Read Data Port OK
0x00000274-0x00000277 ISAPNP Read Data Port OK
0x0000E400-0x0000E47F Motherboard resources OK
0x0000E800-0x0000E81F Motherboard resources OK
0x0000EC00-0x0000EC3F Motherboard resources OK
0x000004D6-0x000004D6 Motherboard resources OK
0x00000010-0x0000001F Motherboard resources OK
0x00000022-0x0000002D Motherboard resources OK
0x00000030-0x0000003F Motherboard resources OK
0x00000044-0x0000005F Motherboard resources OK
0x00000062-0x00000063 Motherboard resources OK
0x00000065-0x0000006F Motherboard resources OK
0x00000074-0x0000007F Motherboard resources OK
0x00000091-0x00000093 Motherboard resources OK
0x000000A2-0x000000BF Motherboard resources OK
0x000000E0-0x000000EF Motherboard resources OK
0x000004D0-0x000004D1 Motherboard resources OK
0x00000020-0x00000021 Programmable interrupt controller OK
0x000000A0-0x000000A1 Programmable interrupt controller OK
0x00000080-0x00000090 Direct memory access controller OK
0x00000094-0x0000009F Direct memory access controller OK
0x000000C0-0x000000DF Direct memory access controller OK
0x00000040-0x00000043 System timer OK
0x00000070-0x00000073 System CMOS/real time clock OK
0x00000061-0x00000061 System speaker OK
0x000000F0-0x000000FF Numeric data processor OK
0x000003F2-0x000003F5 Standard floppy disk controller OK
0x000003F7-0x000003F7 Standard floppy disk controller OK
0x00000378-0x0000037F ECP Printer Port (LPT1) OK
0x00000778-0x0000077B ECP Printer Port (LPT1) OK
0x000003F8-0x000003FF Communications Port (COM1) OK
0x000002F8-0x000002FF Communications Port (COM2) OK
0x00000060-0x00000060 Standard 101/102-Key or Microsoft Natural PS/2
Keyboard OK
0x00000064-0x00000064 Standard 101/102-Key or Microsoft Natural PS/2
Keyboard OK
0x0000002E-0x0000002F Motherboard resources OK
0x000003F0-0x000003F1 Motherboard resources OK
0x0000F000-0x0000F00F Intel(R) 82801DB Ultra ATA Controller OK
0x000001F0-0x000001F7 Primary IDE Channel OK
0x000003F6-0x000003F6 Primary IDE Channel OK
0x00000170-0x00000177 Secondary IDE Channel OK
0x00000376-0x00000376 Secondary IDE Channel OK
[IRQs]
Resource Device Status
IRQ 22 Microsoft ACPI-Compliant System OK
IRQ 16 NVIDIA GeForce4 MX 440 OK
IRQ 16 Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2 OK
IRQ 19 Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4 OK
IRQ 18 Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 OK
IRQ 23 Intel PCI to USB Enhanced Host Controller OK
IRQ 21 CMI8738/C3DX PCI Audio Device OK
IRQ 20 Intel(R) PRO/100 VE Network Connection OK
IRQ 0 System timer OK
IRQ 8 System CMOS/real time clock OK
IRQ 13 Numeric data processor OK
IRQ 6 Standard floppy disk controller OK
IRQ 4 Communications Port (COM1) OK
IRQ 3 Communications Port (COM2) OK
IRQ 1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard OK
IRQ 14 Primary IDE Channel OK
IRQ 15 Secondary IDE Channel OK
[Memory]
Resource Device Status
0x0000-0x9FFFF System board OK
0xF0000-0xFFFFF System board OK
0x100000-0x1FFFFFFF System board OK
0xFEC00000-0xFEC000FF System board OK
0xFEE00000-0xFEE00FFF System board OK
0xA0000-0xBFFFF PCI bus OK
0xA0000-0xBFFFF Intel(R) 82845G/GL Processor to AGP Controller - 2561 OK
0xA0000-0xBFFFF NVIDIA GeForce4 MX 440 OK
0xC8000-0xDFFFF PCI bus OK
0x20000000-0xFFFFFFFF PCI bus OK
0xE6000000-0xE76FFFFF Intel(R) 82845G/GL Processor to AGP Controller - 2561
OK
0xE6000000-0xE76FFFFF NVIDIA GeForce4 MX 440 OK
0xE7700000-0xEFFFFFFF Intel(R) 82845G/GL Processor to AGP Controller - 2561
OK
0xF0000000-0xF7FFFFFF Intel(R) 82845G/GL Processor to AGP Controller - 2561
OK
0xE8000000-0xEFFFFFFF NVIDIA GeForce4 MX 440 OK
0xE7800000-0xE787FFFF NVIDIA GeForce4 MX 440 OK
0xFFEFF800-0xFFEFFBFF Intel PCI to USB Enhanced Host Controller OK
0xFFEFE000-0xFFEFEFFF Intel(R) PRO/100 VE Network Connection OK
0xFFF80000-0xFFFFFFFF Motherboard resources OK
0xFFB80000-0xFFBFFFFF Motherboard resources OK
0xFFEFFC00-0xFFEFFFFF Intel(R) 82801DB Ultra ATA Controller OK
-----------------(DELETED STUFF)----------------------------------
[CD-ROM]
Item Value
Drive D:
Description CD-ROM Drive
Media Loaded No
Media Type CD-ROM
Name ASUS CRW-4012A
Manufacturer (Standard CD-ROM drives)
Status OK
Transfer Rate Not Available
SCSI Target ID 0
PNP Device ID
IDE\CDROMASUS_CRW-4012A__________________________1.0_____\5&6C040E6&0&0.0.0
Driver c:\windows\system32\drivers\cdrom.sys (5.1.2600.0
(XPClient.010817-1148), 46.38 KB (47,488 bytes), 8/24/2001 12:00 AM)
[Sound Device]
Item Value
Name CMI8738/C3DX PCI Audio Device
Manufacturer C-Media
Status OK
PNP Device ID PCI\VEN_13F6&DEV_0111&SUBSYS_80E21043&REV_10\4&25296D99&0&18F0
I/O Port 0x0000FE00-0x0000FEFF
IRQ Channel IRQ 21
Driver c:\windows\system32\drivers\cmaudio.sys (5.12.01.0638, 370.26 KB
(379,150 bytes), 4/15/2003 11:39 AM)
Name Unimodem Half-Duplex Audio Device
Manufacturer Microsoft
Status OK
PNP Device ID MODEMWAVE\0\{0104F063-5C93-4C2F-982D-CE1D4858AA1C}
Driver c:\windows\system32\drivers\modemcsa.sys (5.1.2600.0
(xpclient.010817-1148), 15.75 KB (16,128 bytes), 4/15/2003 2:42 AM)
[Display]
Item Value
Name NVIDIA GeForce4 MX 440
PNP Device ID PCI\VEN_10DE&DEV_0171&SUBSYS_00000000&REV_A3\4&6F1E3D&0&0008
Adapter Type GeForce4 MX 440, NVIDIA compatible
Adapter Description NVIDIA GeForce4 MX 440
Adapter RAM 64.00 MB (67,108,864 bytes)
Installed Drivers nv4_disp.dll
Driver Version 6.13.10.2832
INF File oem9.inf (nv4 section)
Color Planes 1
Color Table Entries 4294967296
Resolution 1024 x 768 x 60 hertz
Bits/Pixel 32
Memory Address 0xE6000000-0xE76FFFFF
Memory Address 0xE8000000-0xEFFFFFFF
Memory Address 0xE7800000-0xE787FFFF
IRQ Channel IRQ 16
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF
Driver c:\windows\system32\drivers\nv4_mini.sys (6.13.10.2832, 888.18 KB
(909,501 bytes), 4/14/2003 3:59 PM)
[Infrared]
Item Value
[Input]
[Keyboard]
Item Value
Description Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Name Enhanced (101- or 102-key)
Layout 00000409
PNP Device ID ACPI\PNP0303\4&36B16CB7&0
Number of Function Keys 12
I/O Port 0x00000060-0x00000060
I/O Port 0x00000064-0x00000064
IRQ Channel IRQ 1
Driver c:\windows\system32\drivers\i8042prt.sys (5.1.2600.0
(XPClient.010817-1148), 49.75 KB (50,944 bytes), 8/24/2001 12:00 AM)
[Pointing Device]
Item Value
Hardware Type Logitech USB Wheel Mouse
Number of Buttons 3
Status OK
PNP Device ID USB\VID_046D&PID_C00E\5&24463669&0&1
Power Management Supported No
Double Click Threshold 6
Handedness Right Handed Operation
Driver c:\windows\system32\drivers\hidusb.sys (5.1.2600.0
(XPClient.010817-1148), 9.38 KB (9,600 bytes), 4/15/2003 9:18 AM)
[Modem]
Item Value
Name Lucent Win Modem
Description Lucent Win Modem
Device ID Modem0
Device Type Internal Modem
Attached To COM3
Answer Mode Not Available
PNP Device ID Not Available
Provider Name Microsoft
Modem INF Path mdmlt3.inf
Modem INF Section Modem_PNP_DSVD2
Blind Off X4
Blind On X3
Compression Off %C0
Compression On %C1
Error Control Forced \N4
Error Control Off \N1
Error Control On \N3
Flow Control Hard &K3
Flow Control Off &K0
Flow Control Soft &K4
DCB 
Default <
Inactivity Timeout 0
Modulation Bell B1B16B2
Modulation CCITT B0B15B2
Prefix AT
Pulse P
Reset AT&F<cr>
Responses Key Name Lucent Win Modem::Lucent::Microsoft
Speaker Mode Dial M1
Speaker Mode Off M0
Speaker Mode On M2
Speaker Mode Setup M3
Speaker Volume High L3
Speaker Volume Low L0
Speaker Volume Med L2
String Format Not Available
Terminator <cr>
Tone T
**************LOGS*************
The user reported a hang at 09:13 Hrs on 06/04/03. This is what the logs had
to say;
---SYSTEM LOG---
6/4/2003 9:34:58 PM RemoteAccess Information None 20158 N/A FAMILY The user
xxx_yyyy successfully established a connection to Test Net using the device
COM3.
6/4/2003 9:33:40 PM RemoteAccess Information None 20159 N/A FAMILY The
connection to Test Net made by user xxx_yyyy using device COM3 was
disconnected.
6/4/2003 9:14:34 PM Service Control Manager Information None 7036 N/A FAMILY
The IMAPI CD-Burning COM Service service entered the stopped state.
6/4/2003 9:14:34 PM Service Control Manager Information None 7036 N/A FAMILY
The IMAPI CD-Burning COM Service service entered the running state.
6/4/2003 9:14:34 PM Service Control Manager Information None 7035 NT
AUTHORITY\SYSTEM FAMILY The IMAPI CD-Burning COM Service service was
successfully sent a start control.
6/4/2003 9:14:34 PM Service Control Manager Information None 7036 N/A FAMILY
The Intel(R) NMS service entered the stopped state.
6/4/2003 9:14:34 PM Service Control Manager Information None 7036 N/A FAMILY
The Remote Access Auto Connection Manager service entered the running state.
6/4/2003 9:14:34 PM Service Control Manager Information None 7036 N/A FAMILY
The Fast User Switching Compatibility service entered the running state.
6/4/2003 9:14:34 PM Service Control Manager Information None 7035
FAMILY\user FAMILY The Fast User Switching Compatibility service was
successfully sent a start control.
6/4/2003 9:14:34 PM Service Control Manager Information None 7036 N/A FAMILY
The Terminal Services service entered the running state.
6/4/2003 9:14:34 PM Service Control Manager Information None 7036 N/A FAMILY
The SSDP Discovery Service service entered the running state.
6/4/2003 9:14:34 PM Service Control Manager Information None 7035 NT
AUTHORITY\SYSTEM FAMILY The Terminal Services service was successfully sent
a start control.
6/4/2003 9:14:34 PM Service Control Manager Information None 7035 NT
AUTHORITY\SYSTEM FAMILY The SSDP Discovery Service service was successfully
sent a start control.
6/4/2003 9:14:34 PM Service Control Manager Information None 7035 NT
AUTHORITY\SYSTEM FAMILY The Remote Access Auto Connection Manager service
was successfully sent a start control.
6/4/2003 9:13:51 PM RemoteAccess Information None 20158 N/A FAMILY The user
xxx_yyy successfully established a connection to Test Net using the device
COM3.
6/4/2003 9:13:31 PM DCOM Error None 10010 FAMILY\user FAMILY The server
{6CE8FEE6-A771-11D3-9B08-0090275F67ED} did not register with DCOM within the
required timeout.
6/4/2003 9:12:46 PM Application Popup Information None 26 N/A FAMILY
Application popup: : Machine Check: Regs
6/4/2003 9:12:46 PM Application Popup Information None 26 N/A FAMILY
Application popup: : Machine Check: Regs
6/4/2003 9:12:46 PM Application Popup Information None 26 N/A FAMILY
Application popup: : Machine Check:
6/4/2003 9:12:58 PM EventLog Information None 6005 N/A FAMILY The Event log
service was started.
6/4/2003 9:12:58 PM EventLog Information None 6009 N/A FAMILY Microsoft (R)
Windows (R) 5.01. 2600 Uniprocessor Free.
6/4/2003 8:39:23 PM Service Control Manager Information None 7036 N/A FAMILY
The IMAPI CD-Burning COM Service service entered the stopped state.
6/4/2003 8:39:23 PM Service Control Manager Information None 7036 N/A FAMILY
The IMAPI CD-Burning COM Service service entered the running state.
6/4/2003 8:39:23 PM Service Control Manager Information None 7035 NT
AUTHORITY\SYSTEM FAMILY The IMAPI CD-Burning COM Service service was
successfully sent a start control.
--- APPLICATION LOG---
6/05/2003 4:34:20 p.m. Application Hang Error -101 1002 N/A FAMILY
Hanging application msnmsgr.exe, version 5.0.0.544, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.
6/05/2003 4:32:18 p.m. Application Hang Error -101 1002 N/A FAMILY
Hanging application msnmsgr.exe, version 5.0.0.544, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.
6/05/2003 3:02:55 p.m. NMSSvc Information None 0 N/A FAMILY Service
started.
6/05/2003 3:02:55 p.m. EAPOL Information None 2001 N/A FAMILY EAPOL
service was started successfully
6/05/2003 10:37:37 a.m. EventSystem Warning -52 4354 N/A FAMILY The
COM+ Event System failed to fire the ConnectionMade method on subscription
{25977B02-974C-4939-B933-7C19A9D3FEB1}-{00000000-0000-0000-0000-000000000000
}-{00000000-0000-0000-0000-000000000000}. The subscriber returned HRESULT
80004001.
6/05/2003 10:25:16 a.m. NMSSvc Information None 0 N/A FAMILY Service
exiting.
6/05/2003 10:25:16 a.m. NMSSvc Information None 0 N/A FAMILY NMS
initialization during service startup failed..
6/05/2003 10:25:14 a.m. NMSSvc Information None 0 N/A FAMILY Service
started.
6/05/2003 10:25:14 a.m. EAPOL Information None 2001 N/A FAMILY EAPOL
service was started successfully
6/04/2003 9:56:10 p.m. NMSSvc Information None 0 N/A FAMILY Service
started.
6/04/2003 9:56:10 p.m. EAPOL Information None 2001 N/A FAMILY EAPOL
service was started successfully
6/04/2003 9:13:01 p.m. NMSSvc Information None 0 N/A FAMILY Service
stopped.
6/04/2003 9:13:00 p.m. NMSSvc Information None 0 N/A FAMILY Service
exiting.
6/04/2003 9:13:00 p.m. NMSSvc Information None 0 N/A FAMILY NMS
initialization during service startup failed..
6/04/2003 9:12:59 p.m. NMSSvc Information None 0 N/A FAMILY Service
started.
6/04/2003 9:12:58 p.m. EAPOL Information None 2001 N/A FAMILY EAPOL
service was started successfully
6/04/2003 8:37:47 p.m. NMSSvc Information None 0 N/A FAMILY Service
started.
6/04/2003 8:37:47 p.m. EAPOL Information None 2001 N/A FAMILY EAPOL
service was started successfully
6/04/2003 8:36:48 p.m. Application Hang Error -101 1002 N/A FAMILY
Hanging application msnmsgr.exe, version 5.0.0.544, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.
6/04/2003 7:49:02 p.m. Application Hang Error None 1001 N/A FAMILY
Fault bucket 39848274.
6/04/2003 7:48:56 p.m. Application Hang Error -101 1002 N/A FAMILY
Hanging application msnmsgr.exe, version 5.0.0.544, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.
6/04/2003 6:47:25 p.m. NMSSvc Information None 0 N/A FAMILY Service
started.
6/04/2003 6:47:25 p.m. EAPOL Information None 2001 N/A FAMILY EAPOL
service was started successfully
I have a computer here which hangs radmonly. CTRL-ALT-DEL
wont work and only a reboot gets the system going again.
I have the following system (log information further down page on
when system hangs);
Any help MUCH appreciated - thanks.
- Al
******* SYSTEM INFO *******
System Information report written at: 6/29/2003 10:59:18 AM
System Name: FAMILY
[System Summary]
Item Value
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Build 2600
OS Manufacturer Microsoft Corporation
System Name FAMILY
System Manufacturer System Manufacturer
System Model System Name
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2539 Mhz
BIOS Version/Date Award Software, Inc. ASUS P4B533-V ACPI BIOS Revision
1004, 8/7/2002
SMBIOS Version 2.3
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\System32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.0 (xpclient.010817-1148)"
User Name FAMILY\user
Time Zone New Zealand Standard Time
Total Physical Memory 512.00 MB
Available Physical Memory 316.94 MB
Total Virtual Memory 1.72 GB
Available Virtual Memory 1.38 GB
Page File Space 1.22 GB
Page File C:\pagefile.sys
[Hardware Resources]
[Conflicts/Sharing]
Resource Device
I/O Port 0x00000000-0x00000CF7 PCI bus
I/O Port 0x00000000-0x00000CF7 Direct memory access controller
I/O Port 0x000003C0-0x000003DF Intel(R) 82845G/GL Processor to AGP
Controller - 2561
I/O Port 0x000003C0-0x000003DF NVIDIA GeForce4 MX 440
IRQ 16 NVIDIA GeForce4 MX 440
IRQ 16 Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Memory Address 0xE6000000-0xE76FFFFF Intel(R) 82845G/GL Processor to AGP
Controller - 2561
Memory Address 0xE6000000-0xE76FFFFF NVIDIA GeForce4 MX 440
Memory Address 0xA0000-0xBFFFF PCI bus
Memory Address 0xA0000-0xBFFFF Intel(R) 82845G/GL Processor to AGP
Controller - 2561
Memory Address 0xA0000-0xBFFFF NVIDIA GeForce4 MX 440
I/O Port 0x000003B0-0x000003BB Intel(R) 82845G/GL Processor to AGP
Controller - 2561
I/O Port 0x000003B0-0x000003BB NVIDIA GeForce4 MX 440
[DMA]
Resource Device Status
Channel 4 Direct memory access controller OK
Channel 2 Standard floppy disk controller OK
Channel 3 ECP Printer Port (LPT1) OK
[Forced Hardware]
Device PNP Device ID
[I/O]
Resource Device Status
0x00000000-0x00000CF7 PCI bus OK
0x00000000-0x00000CF7 Direct memory access controller OK
0x00000D00-0x0000FFFF PCI bus OK
0x000003B0-0x000003BB Intel(R) 82845G/GL Processor to AGP Controller - 2561
OK
0x000003B0-0x000003BB NVIDIA GeForce4 MX 440 OK
0x000003C0-0x000003DF Intel(R) 82845G/GL Processor to AGP Controller - 2561
OK
0x000003C0-0x000003DF NVIDIA GeForce4 MX 440 OK
0x0000D800-0x0000D81F Intel(R) 82801DB/DBM USB Universal Host Controller -
24C2 OK
0x0000D400-0x0000D41F Intel(R) 82801DB/DBM USB Universal Host Controller -
24C4 OK
0x0000D000-0x0000D01F Intel(R) 82801DB/DBM USB Universal Host Controller -
24C7 OK
0x0000FE00-0x0000FEFF CMI8738/C3DX PCI Audio Device OK
0x00000201-0x00000201 Standard Game Port OK
0x0000FF40-0x0000FF7F Intel(R) PRO/100 VE Network Connection OK
0x00000A79-0x00000A79 ISAPNP Read Data Port OK
0x00000279-0x00000279 ISAPNP Read Data Port OK
0x00000274-0x00000277 ISAPNP Read Data Port OK
0x0000E400-0x0000E47F Motherboard resources OK
0x0000E800-0x0000E81F Motherboard resources OK
0x0000EC00-0x0000EC3F Motherboard resources OK
0x000004D6-0x000004D6 Motherboard resources OK
0x00000010-0x0000001F Motherboard resources OK
0x00000022-0x0000002D Motherboard resources OK
0x00000030-0x0000003F Motherboard resources OK
0x00000044-0x0000005F Motherboard resources OK
0x00000062-0x00000063 Motherboard resources OK
0x00000065-0x0000006F Motherboard resources OK
0x00000074-0x0000007F Motherboard resources OK
0x00000091-0x00000093 Motherboard resources OK
0x000000A2-0x000000BF Motherboard resources OK
0x000000E0-0x000000EF Motherboard resources OK
0x000004D0-0x000004D1 Motherboard resources OK
0x00000020-0x00000021 Programmable interrupt controller OK
0x000000A0-0x000000A1 Programmable interrupt controller OK
0x00000080-0x00000090 Direct memory access controller OK
0x00000094-0x0000009F Direct memory access controller OK
0x000000C0-0x000000DF Direct memory access controller OK
0x00000040-0x00000043 System timer OK
0x00000070-0x00000073 System CMOS/real time clock OK
0x00000061-0x00000061 System speaker OK
0x000000F0-0x000000FF Numeric data processor OK
0x000003F2-0x000003F5 Standard floppy disk controller OK
0x000003F7-0x000003F7 Standard floppy disk controller OK
0x00000378-0x0000037F ECP Printer Port (LPT1) OK
0x00000778-0x0000077B ECP Printer Port (LPT1) OK
0x000003F8-0x000003FF Communications Port (COM1) OK
0x000002F8-0x000002FF Communications Port (COM2) OK
0x00000060-0x00000060 Standard 101/102-Key or Microsoft Natural PS/2
Keyboard OK
0x00000064-0x00000064 Standard 101/102-Key or Microsoft Natural PS/2
Keyboard OK
0x0000002E-0x0000002F Motherboard resources OK
0x000003F0-0x000003F1 Motherboard resources OK
0x0000F000-0x0000F00F Intel(R) 82801DB Ultra ATA Controller OK
0x000001F0-0x000001F7 Primary IDE Channel OK
0x000003F6-0x000003F6 Primary IDE Channel OK
0x00000170-0x00000177 Secondary IDE Channel OK
0x00000376-0x00000376 Secondary IDE Channel OK
[IRQs]
Resource Device Status
IRQ 22 Microsoft ACPI-Compliant System OK
IRQ 16 NVIDIA GeForce4 MX 440 OK
IRQ 16 Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2 OK
IRQ 19 Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4 OK
IRQ 18 Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 OK
IRQ 23 Intel PCI to USB Enhanced Host Controller OK
IRQ 21 CMI8738/C3DX PCI Audio Device OK
IRQ 20 Intel(R) PRO/100 VE Network Connection OK
IRQ 0 System timer OK
IRQ 8 System CMOS/real time clock OK
IRQ 13 Numeric data processor OK
IRQ 6 Standard floppy disk controller OK
IRQ 4 Communications Port (COM1) OK
IRQ 3 Communications Port (COM2) OK
IRQ 1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard OK
IRQ 14 Primary IDE Channel OK
IRQ 15 Secondary IDE Channel OK
[Memory]
Resource Device Status
0x0000-0x9FFFF System board OK
0xF0000-0xFFFFF System board OK
0x100000-0x1FFFFFFF System board OK
0xFEC00000-0xFEC000FF System board OK
0xFEE00000-0xFEE00FFF System board OK
0xA0000-0xBFFFF PCI bus OK
0xA0000-0xBFFFF Intel(R) 82845G/GL Processor to AGP Controller - 2561 OK
0xA0000-0xBFFFF NVIDIA GeForce4 MX 440 OK
0xC8000-0xDFFFF PCI bus OK
0x20000000-0xFFFFFFFF PCI bus OK
0xE6000000-0xE76FFFFF Intel(R) 82845G/GL Processor to AGP Controller - 2561
OK
0xE6000000-0xE76FFFFF NVIDIA GeForce4 MX 440 OK
0xE7700000-0xEFFFFFFF Intel(R) 82845G/GL Processor to AGP Controller - 2561
OK
0xF0000000-0xF7FFFFFF Intel(R) 82845G/GL Processor to AGP Controller - 2561
OK
0xE8000000-0xEFFFFFFF NVIDIA GeForce4 MX 440 OK
0xE7800000-0xE787FFFF NVIDIA GeForce4 MX 440 OK
0xFFEFF800-0xFFEFFBFF Intel PCI to USB Enhanced Host Controller OK
0xFFEFE000-0xFFEFEFFF Intel(R) PRO/100 VE Network Connection OK
0xFFF80000-0xFFFFFFFF Motherboard resources OK
0xFFB80000-0xFFBFFFFF Motherboard resources OK
0xFFEFFC00-0xFFEFFFFF Intel(R) 82801DB Ultra ATA Controller OK
-----------------(DELETED STUFF)----------------------------------
[CD-ROM]
Item Value
Drive D:
Description CD-ROM Drive
Media Loaded No
Media Type CD-ROM
Name ASUS CRW-4012A
Manufacturer (Standard CD-ROM drives)
Status OK
Transfer Rate Not Available
SCSI Target ID 0
PNP Device ID
IDE\CDROMASUS_CRW-4012A__________________________1.0_____\5&6C040E6&0&0.0.0
Driver c:\windows\system32\drivers\cdrom.sys (5.1.2600.0
(XPClient.010817-1148), 46.38 KB (47,488 bytes), 8/24/2001 12:00 AM)
[Sound Device]
Item Value
Name CMI8738/C3DX PCI Audio Device
Manufacturer C-Media
Status OK
PNP Device ID PCI\VEN_13F6&DEV_0111&SUBSYS_80E21043&REV_10\4&25296D99&0&18F0
I/O Port 0x0000FE00-0x0000FEFF
IRQ Channel IRQ 21
Driver c:\windows\system32\drivers\cmaudio.sys (5.12.01.0638, 370.26 KB
(379,150 bytes), 4/15/2003 11:39 AM)
Name Unimodem Half-Duplex Audio Device
Manufacturer Microsoft
Status OK
PNP Device ID MODEMWAVE\0\{0104F063-5C93-4C2F-982D-CE1D4858AA1C}
Driver c:\windows\system32\drivers\modemcsa.sys (5.1.2600.0
(xpclient.010817-1148), 15.75 KB (16,128 bytes), 4/15/2003 2:42 AM)
[Display]
Item Value
Name NVIDIA GeForce4 MX 440
PNP Device ID PCI\VEN_10DE&DEV_0171&SUBSYS_00000000&REV_A3\4&6F1E3D&0&0008
Adapter Type GeForce4 MX 440, NVIDIA compatible
Adapter Description NVIDIA GeForce4 MX 440
Adapter RAM 64.00 MB (67,108,864 bytes)
Installed Drivers nv4_disp.dll
Driver Version 6.13.10.2832
INF File oem9.inf (nv4 section)
Color Planes 1
Color Table Entries 4294967296
Resolution 1024 x 768 x 60 hertz
Bits/Pixel 32
Memory Address 0xE6000000-0xE76FFFFF
Memory Address 0xE8000000-0xEFFFFFFF
Memory Address 0xE7800000-0xE787FFFF
IRQ Channel IRQ 16
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF
Driver c:\windows\system32\drivers\nv4_mini.sys (6.13.10.2832, 888.18 KB
(909,501 bytes), 4/14/2003 3:59 PM)
[Infrared]
Item Value
[Input]
[Keyboard]
Item Value
Description Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Name Enhanced (101- or 102-key)
Layout 00000409
PNP Device ID ACPI\PNP0303\4&36B16CB7&0
Number of Function Keys 12
I/O Port 0x00000060-0x00000060
I/O Port 0x00000064-0x00000064
IRQ Channel IRQ 1
Driver c:\windows\system32\drivers\i8042prt.sys (5.1.2600.0
(XPClient.010817-1148), 49.75 KB (50,944 bytes), 8/24/2001 12:00 AM)
[Pointing Device]
Item Value
Hardware Type Logitech USB Wheel Mouse
Number of Buttons 3
Status OK
PNP Device ID USB\VID_046D&PID_C00E\5&24463669&0&1
Power Management Supported No
Double Click Threshold 6
Handedness Right Handed Operation
Driver c:\windows\system32\drivers\hidusb.sys (5.1.2600.0
(XPClient.010817-1148), 9.38 KB (9,600 bytes), 4/15/2003 9:18 AM)
[Modem]
Item Value
Name Lucent Win Modem
Description Lucent Win Modem
Device ID Modem0
Device Type Internal Modem
Attached To COM3
Answer Mode Not Available
PNP Device ID Not Available
Provider Name Microsoft
Modem INF Path mdmlt3.inf
Modem INF Section Modem_PNP_DSVD2
Blind Off X4
Blind On X3
Compression Off %C0
Compression On %C1
Error Control Forced \N4
Error Control Off \N1
Error Control On \N3
Flow Control Hard &K3
Flow Control Off &K0
Flow Control Soft &K4
DCB 
Default <
Inactivity Timeout 0
Modulation Bell B1B16B2
Modulation CCITT B0B15B2
Prefix AT
Pulse P
Reset AT&F<cr>
Responses Key Name Lucent Win Modem::Lucent::Microsoft
Speaker Mode Dial M1
Speaker Mode Off M0
Speaker Mode On M2
Speaker Mode Setup M3
Speaker Volume High L3
Speaker Volume Low L0
Speaker Volume Med L2
String Format Not Available
Terminator <cr>
Tone T
**************LOGS*************
The user reported a hang at 09:13 Hrs on 06/04/03. This is what the logs had
to say;
---SYSTEM LOG---
6/4/2003 9:34:58 PM RemoteAccess Information None 20158 N/A FAMILY The user
xxx_yyyy successfully established a connection to Test Net using the device
COM3.
6/4/2003 9:33:40 PM RemoteAccess Information None 20159 N/A FAMILY The
connection to Test Net made by user xxx_yyyy using device COM3 was
disconnected.
6/4/2003 9:14:34 PM Service Control Manager Information None 7036 N/A FAMILY
The IMAPI CD-Burning COM Service service entered the stopped state.
6/4/2003 9:14:34 PM Service Control Manager Information None 7036 N/A FAMILY
The IMAPI CD-Burning COM Service service entered the running state.
6/4/2003 9:14:34 PM Service Control Manager Information None 7035 NT
AUTHORITY\SYSTEM FAMILY The IMAPI CD-Burning COM Service service was
successfully sent a start control.
6/4/2003 9:14:34 PM Service Control Manager Information None 7036 N/A FAMILY
The Intel(R) NMS service entered the stopped state.
6/4/2003 9:14:34 PM Service Control Manager Information None 7036 N/A FAMILY
The Remote Access Auto Connection Manager service entered the running state.
6/4/2003 9:14:34 PM Service Control Manager Information None 7036 N/A FAMILY
The Fast User Switching Compatibility service entered the running state.
6/4/2003 9:14:34 PM Service Control Manager Information None 7035
FAMILY\user FAMILY The Fast User Switching Compatibility service was
successfully sent a start control.
6/4/2003 9:14:34 PM Service Control Manager Information None 7036 N/A FAMILY
The Terminal Services service entered the running state.
6/4/2003 9:14:34 PM Service Control Manager Information None 7036 N/A FAMILY
The SSDP Discovery Service service entered the running state.
6/4/2003 9:14:34 PM Service Control Manager Information None 7035 NT
AUTHORITY\SYSTEM FAMILY The Terminal Services service was successfully sent
a start control.
6/4/2003 9:14:34 PM Service Control Manager Information None 7035 NT
AUTHORITY\SYSTEM FAMILY The SSDP Discovery Service service was successfully
sent a start control.
6/4/2003 9:14:34 PM Service Control Manager Information None 7035 NT
AUTHORITY\SYSTEM FAMILY The Remote Access Auto Connection Manager service
was successfully sent a start control.
6/4/2003 9:13:51 PM RemoteAccess Information None 20158 N/A FAMILY The user
xxx_yyy successfully established a connection to Test Net using the device
COM3.
6/4/2003 9:13:31 PM DCOM Error None 10010 FAMILY\user FAMILY The server
{6CE8FEE6-A771-11D3-9B08-0090275F67ED} did not register with DCOM within the
required timeout.
6/4/2003 9:12:46 PM Application Popup Information None 26 N/A FAMILY
Application popup: : Machine Check: Regs
6/4/2003 9:12:46 PM Application Popup Information None 26 N/A FAMILY
Application popup: : Machine Check: Regs
6/4/2003 9:12:46 PM Application Popup Information None 26 N/A FAMILY
Application popup: : Machine Check:
6/4/2003 9:12:58 PM EventLog Information None 6005 N/A FAMILY The Event log
service was started.
6/4/2003 9:12:58 PM EventLog Information None 6009 N/A FAMILY Microsoft (R)
Windows (R) 5.01. 2600 Uniprocessor Free.
6/4/2003 8:39:23 PM Service Control Manager Information None 7036 N/A FAMILY
The IMAPI CD-Burning COM Service service entered the stopped state.
6/4/2003 8:39:23 PM Service Control Manager Information None 7036 N/A FAMILY
The IMAPI CD-Burning COM Service service entered the running state.
6/4/2003 8:39:23 PM Service Control Manager Information None 7035 NT
AUTHORITY\SYSTEM FAMILY The IMAPI CD-Burning COM Service service was
successfully sent a start control.
--- APPLICATION LOG---
6/05/2003 4:34:20 p.m. Application Hang Error -101 1002 N/A FAMILY
Hanging application msnmsgr.exe, version 5.0.0.544, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.
6/05/2003 4:32:18 p.m. Application Hang Error -101 1002 N/A FAMILY
Hanging application msnmsgr.exe, version 5.0.0.544, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.
6/05/2003 3:02:55 p.m. NMSSvc Information None 0 N/A FAMILY Service
started.
6/05/2003 3:02:55 p.m. EAPOL Information None 2001 N/A FAMILY EAPOL
service was started successfully
6/05/2003 10:37:37 a.m. EventSystem Warning -52 4354 N/A FAMILY The
COM+ Event System failed to fire the ConnectionMade method on subscription
{25977B02-974C-4939-B933-7C19A9D3FEB1}-{00000000-0000-0000-0000-000000000000
}-{00000000-0000-0000-0000-000000000000}. The subscriber returned HRESULT
80004001.
6/05/2003 10:25:16 a.m. NMSSvc Information None 0 N/A FAMILY Service
exiting.
6/05/2003 10:25:16 a.m. NMSSvc Information None 0 N/A FAMILY NMS
initialization during service startup failed..
6/05/2003 10:25:14 a.m. NMSSvc Information None 0 N/A FAMILY Service
started.
6/05/2003 10:25:14 a.m. EAPOL Information None 2001 N/A FAMILY EAPOL
service was started successfully
6/04/2003 9:56:10 p.m. NMSSvc Information None 0 N/A FAMILY Service
started.
6/04/2003 9:56:10 p.m. EAPOL Information None 2001 N/A FAMILY EAPOL
service was started successfully
6/04/2003 9:13:01 p.m. NMSSvc Information None 0 N/A FAMILY Service
stopped.
6/04/2003 9:13:00 p.m. NMSSvc Information None 0 N/A FAMILY Service
exiting.
6/04/2003 9:13:00 p.m. NMSSvc Information None 0 N/A FAMILY NMS
initialization during service startup failed..
6/04/2003 9:12:59 p.m. NMSSvc Information None 0 N/A FAMILY Service
started.
6/04/2003 9:12:58 p.m. EAPOL Information None 2001 N/A FAMILY EAPOL
service was started successfully
6/04/2003 8:37:47 p.m. NMSSvc Information None 0 N/A FAMILY Service
started.
6/04/2003 8:37:47 p.m. EAPOL Information None 2001 N/A FAMILY EAPOL
service was started successfully
6/04/2003 8:36:48 p.m. Application Hang Error -101 1002 N/A FAMILY
Hanging application msnmsgr.exe, version 5.0.0.544, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.
6/04/2003 7:49:02 p.m. Application Hang Error None 1001 N/A FAMILY
Fault bucket 39848274.
6/04/2003 7:48:56 p.m. Application Hang Error -101 1002 N/A FAMILY
Hanging application msnmsgr.exe, version 5.0.0.544, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.
6/04/2003 6:47:25 p.m. NMSSvc Information None 0 N/A FAMILY Service
started.
6/04/2003 6:47:25 p.m. EAPOL Information None 2001 N/A FAMILY EAPOL
service was started successfully