Hardware wizard

[Dords]

Can anyone suggest a solution for the following pleeease!

"Found new hardware wizard detects a new printer after
every restart of the computer"

This is driving me nuts and it is preventing me from
installing my scanner as it's only detecting the non-
existent printer!

I've tried uninstalling the existing printer (Epson
Stylus Colour 500) but it doesn't get rid of this
message).

I found Microsoft's help totally useless even though this
is obviously a problem for a lot of people.

Is there anything I can do i.e. can I disable the Wizard?

[JBM]

"Dords" > wrote in message
...
>
> Can anyone suggest a solution for the following pleeease!
>
> "Found new hardware wizard detects a new printer after
> every restart of the computer"
>
> This is driving me nuts and it is preventing me from
> installing my scanner as it's only detecting the non-
> existent printer!
>
> I've tried uninstalling the existing printer (Epson
> Stylus Colour 500) but it doesn't get rid of this
> message).
>
> I found Microsoft's help totally useless even though this
> is obviously a problem for a lot of people.
>
> Is there anything I can do i.e. can I disable the Wizard?

Have you tried uninstalling all printer drivers installed on you
machine?

I had that problem after installing a driver for my printer off
the windows update sight. Had to remove the inf files by hand.
Just do a search in C:/windows/inf for files containing the name
of the printer. You may have to enable explorer to show all files.
I deleted the files and when windows booted it couldn't find the
drivers after searching a message popped up saying no drivers
were installed and windows would not attempt to load drivers
for that device again. Then I restored the files from the recycle
bin in case I had deleted something I would need later.

Jim Manning

[dords]

Thanks Jim - will give that a try.

Cheers
>-----Original Message-----
>
>"Dords" > wrote in message
...
>>
>> Can anyone suggest a solution for the following
pleeease!
>>
>> "Found new hardware wizard detects a new printer after
>> every restart of the computer"
>>
>> This is driving me nuts and it is preventing me from
>> installing my scanner as it's only detecting the non-
>> existent printer!
>>
>> I've tried uninstalling the existing printer (Epson
>> Stylus Colour 500) but it doesn't get rid of this
>> message).
>>
>> I found Microsoft's help totally useless even though
this
>> is obviously a problem for a lot of people.
>>
>> Is there anything I can do i.e. can I disable the
Wizard?
>
>Have you tried uninstalling all printer drivers
installed on you
>machine?
>
>I had that problem after installing a driver for my
printer off
>the windows update sight. Had to remove the inf files by
hand.
>Just do a search in C:/windows/inf for files containing
the name
>of the printer. You may have to enable explorer to show
all files.
>I deleted the files and when windows booted it couldn't
find the
>drivers after searching a message popped up saying no
drivers
>were installed and windows would not attempt to load
drivers
>for that device again. Then I restored the files from
the recycle
>bin in case I had deleted something I would need later.
>
>Jim Manning
>
>
>
>.
>