Problems installing DeskJet printers in XP

[Edgar Garduno]

Hi,

I have a DeskJet 830C that I want to connect to my
machine. However, when I tried to install it I cannot find
the driver in Windows XP. Based on the article 293378 of
the KB this printer is included already in Windows XP. I
have tried to manually install new hardware and listing
all the devices, but I cannot find the printer either. Any
ideas?

By the way, I updated to SP1a and installed the security
patches in windows Update.

Thanks!