HP CD-Writer not working in XP Pro

[Chris Ansbach]

I've been having problems with my burner since upgrading
from 98SE to XP Pro.

The burner is a HP cd-writer 9140i. It has worked
flawlessly from the moment I bought it, until I upgraded
my computer's OS.

I was originally instructed not to install any software,
as XP has integrated cd-burning software. From a fresh
install, XP and my burner have completely refused to work
together. Not only can I not burn discs with the drive,
but the drive doesn't recognize any discs put in it, be
it commercial or cd-r burnt.

From here I go to HP's support site, and download the
RecordNow software that they distribute with burners. I
installed it, tried to use the drive, and nothing's
changed.

I tossed the XP CD into the burner, and rebooted. I
figured, if it is indeed a conflict between XP and the
burner, it should still boot from the CD after POST. This
confirmed that the drive isn't physically damaged, and
can still read CDs.

The next step, obviously, was to see how it behaved in
safe mode. I tried to take advantage of XP's burning
option in safe mode, only to find that it's not present.
I then loaded up HP's RecordNow software, and it worked
perfectly. It also read the discs without any problems.
So there's some conflict in XP that's gumming up the
works, in regards to the burner, that's not loaded in
safe mode.

At this point, I'm thoroughly confused. At least now I
have an option when I want to burn discs, but let's be
honest, is dropping to safe mode everytime I need to burn
a CD really an acceptable solution?

I've already tried switching the master/slave settings of
the drive, disabling the XP cd-writing software both in
explorer and in the registry, and trying different IDE
drivers.

If anyone has any ideas, experience, or crazy theories on
how to get my hardware and OS to mesh again, please help!

System:

Athalon XP 2400+
Asus A7V8X-Lan/A Mobo
ATI Radeon 9600 Pro
768 DDR 333 Ram
2 Maxtor Hard Disks (c: and d
DVD-Rom (e
HP cd-writer 9140i (f
2 more hard drives on an expansion IDE card (g: and h
450 watt power supply

[Alex Nichol]

Chris Ansbach wrote:

>I've been having problems with my burner since upgrading=20
>from 98SE to XP Pro.
>
>The burner is a HP cd-writer 9140i. It has worked=20
>flawlessly from the moment I bought it, until I upgraded=20
>my computer's OS.
>
>I was originally instructed not to install any software,=20
>as XP has integrated cd-burning software. From a fresh=20
>install, XP and my burner have completely refused to work=20
>together. Not only can I not burn discs with the drive,=20
>but the drive doesn't recognize any discs put in it, be=20
>it commercial or cd-r burnt.

Such troubles usually arise from left over references to drivers that
the XP installation removed. To tidy up, get a registry patch file,
cdgone.reg, from www.aumha.org/downloads/cdgone.zip, extract it, r-click
on it and merge it into the registry

You will then need to reinstall any burning software that you *do* use.
The free RecordNow works very well - I had an HP 9100i and no trouble
with it. Or the associated DLA for 'big floppy style' CD-RW if you want
them; this at
ftp://ftp.hp.com/pub/information_storage/software/dla_ver31_enu.exe



--=20
Alex Nichol MS MVP (Windows Technologies)
Bournemouth, U.K.

[Chris Ansbach]

>-----Original Message-----
>Chris Ansbach wrote:
>
>>I've been having problems with my burner since
upgrading
>>from 98SE to XP Pro.
>>
>>The burner is a HP cd-writer 9140i. It has worked
>>flawlessly from the moment I bought it, until I
upgraded
>>my computer's OS.
>>
>>I was originally instructed not to install any
software,
>>as XP has integrated cd-burning software. From a fresh
>>install, XP and my burner have completely refused to
work
>>together. Not only can I not burn discs with the drive,
>>but the drive doesn't recognize any discs put in it, be
>>it commercial or cd-r burnt.
>
>Such troubles usually arise from left over references to
drivers that
>the XP installation removed. To tidy up, get a registry
patch file,
>cdgone.reg, from www.aumha.org/downloads/cdgone.zip,
extract it, r-click
>on it and merge it into the registry
>
>You will then need to reinstall any burning software
that you *do* use.
>The free RecordNow works very well - I had an HP 9100i
and no trouble
>with it. Or the associated DLA for 'big floppy style'
CD-RW if you want
>them; this at
>ftp://ftp.hp.com/pub/information_storage/software/dla_ver
31_enu.exe
>
>
>
>--
>Alex Nichol MS MVP (Windows Technologies)
>Bournemouth, U.K.
>.
>

I'm going to give it a shot, but I'm not holding my
breath. When I upgraded, I did a fresh install, complete
with reformatting the disk to NTFS format. There
shouldn't have been anything at all left referring to
removed drivers, or so i'd expect.

[Curt]

Have you tried the HP site for XP drivers for you 9140i? I'm using a 9300i
with updated drivers with no problems.

Curt.

"Chris Ansbach" > wrote in message
...
>
> >-----Original Message-----
> >Chris Ansbach wrote:
> >
> >>I've been having problems with my burner since
> upgrading
> >>from 98SE to XP Pro.
> >>
> >>The burner is a HP cd-writer 9140i. It has worked
> >>flawlessly from the moment I bought it, until I
> upgraded
> >>my computer's OS.