Virus Infection

[Liz Canham]

My Norton Antivirus has detected W32.Dumaru.Gen@mm virus
in file C:\WINDOWS\prntsvr.dll

This file seems to be used on start up so I cannot delete
it with Norton or manually in Windows Explorer.

Does anyone have any suggestions please?

Thanks

Liz

[Shenan Stanley]

Liz Canham wrote:

> My Norton Antivirus has detected W32.Dumaru.Gen@mm virus
> in file C:\WINDOWS\prntsvr.dll
>
> This file seems to be used on start up so I cannot delete
> it with Norton or manually in Windows Explorer.
>
> Does anyone have any suggestions please?

http://securityresponse.symantec.com/avcenter/venc/data/w32.dumaru.removal.tool.html

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<- Shenan ->
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[Shenan Stanley]

Liz Canham wrote:

> My Norton Antivirus has detected W32.Dumaru.Gen@mm virus
> in file C:\WINDOWS\prntsvr.dll
>
> This file seems to be used on start up so I cannot delete
> it with Norton or manually in Windows Explorer.
>
> Does anyone have any suggestions please?

Oops.. Addendum/correction to last post.



--
<- Shenan ->
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