PC crashed..

[Chip]

Had a problem with parents HP desktop in that Quattro Pro
10 would give the CARM error when accessing the
spreadsheet. Found out through Corel that you can press
the shift key at start of the program and you can change
the config. setup. That worked fine.
PC has AOL for the ISP and it had 3 versions: 7,8 and 9.
Dad liked the hotkey button on the Keyboard but it always
went to ver. 8. I went into add/remove and deleted ver. 7
and 9.
Now the PC will not boot, even in the safe mode. It runs
XP and in deperation tried to do a system recovery but
that also stalled. I figured that we could use the WinXP
boot that came with the PC but we could not find it.
I have a HP laptop that runs XP, can I make a boot disk
from it and use it on his PC and next, if I can get
windows up, I should be able to do a system restore to a
previous day?
Thanks,
Chip

[Carey Frisch [MVP]]

HP Pavilion computers have a hidden partition which contains the files necessary
to restore your PC to its original factory condition. Please read and follow these
instructions carefully:

HP Pavilion Desktop PCs - Performing a Full System Recovery in Microsoft Windows XP
http://h20015.www2.hp.com/hub_search/document.jhtml?lc=en&docName=bph07145

Note: HP offers both a "destructive" and "non-destructive" method....use the
"non-destructive" method.

Note: You must return your HP computer to the exact same hardware configuration
as it was originally. Disconnect all peripheral hardware devices except for the monitor,
keyboard and mouse.

HP Pavilion Desktop PCs - Obtaining Recovery Discs
http://h20015.www2.hp.com/hub_search/document.jhtml;jsessionid=RR1YMB4XFFXR1QFIKSBEOSQ? reg=na&cc=us&docName=buh07143&lc=en

HP Instant Support Professional Edition
http://instantsupport.asiapac.hp.com/euserv/jsp/hpinstantsupport.jsp

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

----------------------------------------------------------------------------------

"Chip" > wrote in message:
...

| Had a problem with parents HP desktop in that Quattro Pro
| 10 would give the CARM error when accessing the
| spreadsheet. Found out through Corel that you can press
| the shift key at start of the program and you can change
| the config. setup. That worked fine.
| PC has AOL for the ISP and it had 3 versions: 7,8 and 9.
| Dad liked the hotkey button on the Keyboard but it always
| went to ver. 8. I went into add/remove and deleted ver. 7
| and 9.
| Now the PC will not boot, even in the safe mode. It runs
| XP and in deperation tried to do a system recovery but
| that also stalled. I figured that we could use the WinXP
| boot that came with the PC but we could not find it.
| I have a HP laptop that runs XP, can I make a boot disk
| from it and use it on his PC and next, if I can get
| windows up, I should be able to do a system restore to a
| previous day?
| Thanks,
| Chip

[ra]

Have you tried those links?

"Carey Frisch [MVP]" > wrote in message
...
> HP Pavilion computers have a hidden partition which contains the files
necessary
> to restore your PC to its original factory condition. Please read and
follow these
> instructions carefully:
>
> HP Pavilion Desktop PCs - Performing a Full System Recovery in Microsoft
Windows XP
> http://h20015.www2.hp.com/hub_search/document.jhtml?lc=en&docName=bph07145
>
> Note: HP offers both a "destructive" and "non-destructive" method....use
the
> "non-destructive" method.
>
> Note: You must return your HP computer to the exact same hardware
configuration
> as it was originally. Disconnect all peripheral hardware devices except
for the monitor,
> keyboard and mouse.
>
> HP Pavilion Desktop PCs - Obtaining Recovery Discs
>
http://h20015.www2.hp.com/hub_search/document.jhtml;jsessionid=RR1YMB4XFFXR1QFIKSBEOSQ? reg=na&cc=us&docName=buh07143&lc=en
>
> HP Instant Support Professional Edition
> http://instantsupport.asiapac.hp.com/euserv/jsp/hpinstantsupport.jsp
>
> --
> Carey Frisch
> Microsoft MVP
> Windows XP - Shell/User
>
> Be Smart! Protect your PC!
> http://www.microsoft.com/security/protect/
>
> --------------------------------------------------------------------------
--------
>
> "Chip" > wrote in message:
> ...
>
> | Had a problem with parents HP desktop in that Quattro Pro
> | 10 would give the CARM error when accessing the
> | spreadsheet. Found out through Corel that you can press
> | the shift key at start of the program and you can change
> | the config. setup. That worked fine.
> | PC has AOL for the ISP and it had 3 versions: 7,8 and 9.
> | Dad liked the hotkey button on the Keyboard but it always
> | went to ver. 8. I went into add/remove and deleted ver. 7
> | and 9.
> | Now the PC will not boot, even in the safe mode. It runs
> | XP and in deperation tried to do a system recovery but
> | that also stalled. I figured that we could use the WinXP
> | boot that came with the PC but we could not find it.
> | I have a HP laptop that runs XP, can I make a boot disk
> | from it and use it on his PC and next, if I can get
> | windows up, I should be able to do a system restore to a
> | previous day?
> | Thanks,
> | Chip
>

[Carey Frisch [MVP]]

Updated Links:

Performing a Full System Recovery in Microsoft Windows XP
http://h10025.www1.hp.com/ewfrf/wc/document?product=77611&lc=en&cc=us&dest_page=solveCategory&dlc=en&tool=solveCategory&docname=bph07145

HP Pavilion Desktop PCs - Obtaining Recovery Discs
http://h10025.www1.hp.com/ewfrf/wc/document?product=77611&cc=us&lc=en&dlc=en&dest_page=solveCategory&tool=solveCategory&docname=bph07143

HP Instant Support Professional Edition
http://instantsupport.asiapac.hp.com/euserv/jsp/hpinstantsupport.jsp

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

-------------------------------------------------------------------------------

"ra" <ra@nomail> wrote in message:
...

| Have you tried those links?

[Chip]

I did try the links, but the system recovery process it
details has already been tried and it did follow through.
If I can just get back into Windows, I think I can do a
system restore but I cannot get Windows up.
>-----Original Message-----
>Have you tried those links?
>
>"Carey Frisch [MVP]" > wrote in
message
...
>> HP Pavilion computers have a hidden partition which
contains the files
>necessary
>> to restore your PC to its original factory condition.
Please read and
>follow these
>> instructions carefully:
>>
>> HP Pavilion Desktop PCs - Performing a Full System
Recovery in Microsoft
>Windows XP
>> http://h20015.www2.hp.com/hub_search/document.jhtml?
lc=en&docName=bph07145
>>
>> Note: HP offers both a "destructive" and "non-
destructive" method....use
>the
>> "non-destructive" method.
>>
>> Note: You must return your HP computer to the exact
same hardware
>configuration
>> as it was originally. Disconnect all peripheral
hardware devices except
>for the monitor,
>> keyboard and mouse.
>>
>> HP Pavilion Desktop PCs - Obtaining Recovery Discs
>>
>http://h20015.www2.hp.com/hub_search/document.jhtml;jsessi
onid=RR1YMB4XFFXR1QFIKSBEOSQ?
reg=na&cc=us&docName=buh07143&lc=en
>>
>> HP Instant Support Professional Edition
>>
http://instantsupport.asiapac.hp.com/euserv/jsp/hpinstantsu
pport.jsp
>>
>> --
>> Carey Frisch
>> Microsoft MVP
>> Windows XP - Shell/User
>>
>> Be Smart! Protect your PC!
>> http://www.microsoft.com/security/protect/
>>
>> --------------------------------------------------------
------------------
>--------
>>
>> "Chip" > wrote in
message:
>> ...
>>
>> | Had a problem with parents HP desktop in that Quattro
Pro
>> | 10 would give the CARM error when accessing the
>> | spreadsheet. Found out through Corel that you can
press
>> | the shift key at start of the program and you can
change
>> | the config. setup. That worked fine.
>> | PC has AOL for the ISP and it had 3 versions: 7,8 and
9.
>> | Dad liked the hotkey button on the Keyboard but it
always
>> | went to ver. 8. I went into add/remove and deleted
ver. 7
>> | and 9.
>> | Now the PC will not boot, even in the safe mode. It
runs
>> | XP and in deperation tried to do a system recovery but
>> | that also stalled. I figured that we could use the
WinXP
>> | boot that came with the PC but we could not find it.
>> | I have a HP laptop that runs XP, can I make a boot
disk
>> | from it and use it on his PC and next, if I can get
>> | windows up, I should be able to do a system restore
to a
>> | previous day?
>> | Thanks,
>> | Chip
>>
>
>
>.
>

[Chip]

When I boot the PC and press the F10 key I do get to the
system recovery screen, but it will not run.
Can I create a recovery disk from my laptop to run on
their PC?
>-----Original Message-----
>Updated Links:
>
>Performing a Full System Recovery in Microsoft Windows XP
>http://h10025.www1.hp.com/ewfrf/wc/document?
product=77611&lc=en&cc=us&dest_page=solveCategory&dlc=en&to
ol=solveCategory&docname=bph07145
>
>HP Pavilion Desktop PCs - Obtaining Recovery Discs
>http://h10025.www1.hp.com/ewfrf/wc/document?
product=77611&cc=us&lc=en&dlc=en&dest_page=solveCategory&to
ol=solveCategory&docname=bph07143
>
>HP Instant Support Professional Edition
>http://instantsupport.asiapac.hp.com/euserv/jsp/hpinstants
upport.jsp
>
>--
>Carey Frisch
>Microsoft MVP
>Windows XP - Shell/User
>
>Be Smart! Protect your PC!
>http://www.microsoft.com/security/protect/
>
>----------------------------------------------------------
---------------------
>
>"ra" <ra@nomail> wrote in message:
> ...
>
>| Have you tried those links?
>
>.
>

[Carey Frisch [MVP]]

No, your laptop Recovery CD will not work with a different
model HP computer.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

----------------------------------------------------------------------------------

"Chip" > wrote in message:
...

| When I boot the PC and press the F10 key I do get to the
| system recovery screen, but it will not run.
| Can I create a recovery disk from my laptop to run on
| their PC?

[Chip]

Is there another option to get windows to boot? If it will
not start in SafeMode how can I get in?

>-----Original Message-----
>No, your laptop Recovery CD will not work with a different
>model HP computer.
>
>--
>Carey Frisch
>Microsoft MVP
>Windows XP - Shell/User
>
>Be Smart! Protect your PC!
>http://www.microsoft.com/security/protect/
>
>----------------------------------------------------------
------------------------
>
>"Chip" > wrote in
message:
> ...
>
>| When I boot the PC and press the F10 key I do get to
the
>| system recovery screen, but it will not run.
>| Can I create a recovery disk from my laptop to run on
>| their PC?
>
>.
>

[Carey Frisch [MVP]]

Using a different computer running Windows XP, create a Boot Disk, then visit
the following website:

How to Recover from a Corrupted Registry That Prevents Windows XP from Starting
http://support.microsoft.com/?kbid=307545

How to Use System Files to Create a Boot Disk to Guard
Against Being Unable to Start Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314079

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

-----------------------------------------------------------------------------------

"Chip" > wrote in message:
...

|I did try the links, but the system recovery process it
| details has already been tried and it did follow through.
| If I can just get back into Windows, I think I can do a
| system restore but I cannot get Windows up.