Shaun palmer
December 8th 03, 07:58 PM
I purchased an Internal PCI 56K V92 Capable Fax Modem
(product No XH1154) with Microphone and Speaker
Capability
This product was purchased with the intention of
making phone calls from my PC. Much to my
disappointment, although the phone on the receiving end
rings, when the person answers that phone, there is
absolute silence. In other words, the phone is exactly
like a dead phone.
I have followed the instructions set out in the book
that came with the product. Yet still cannot get the
response I'm after. We did achieve a whisper at one
point. The person on the receiving end could only hear a
whisper - even though I spoke in a loud voice! Yet, we
have had outside calls coming through and that same
person has had no problem answering. That tells me, the
problem is Technical - not the Telephone line itself.
I have my Computer Headset plugged into the Microphone
and speaker of the Modem. The Phone line is plugged into
the line. Under Administration-Computer Management,
there's a section called services in my XP. I switched
on to automatic all the appropriate protocolls. I would
like to know how to achieve the best result for PC
phoning. There is obviously a serious problem with my
setup. Is a powered Switching unit required to run this
Modem, e.g ,a platronics headset unit? I have had
success in connecting to the Internet and there is a dial
tone from the speaker. The people can be heard clearly
from my headset when I'm at the Computer. The Port
settings have been checked thoroughly and no problems
have appeared. Auto dialing features of Voice certainly
make Telephoning another good option. But unless my
Modem is set correctly so that the person on the
receiving end hears me, it makes the job difficult. What
is the best Modem set up for Voice . Is it a hardware or
software Modem? I currently have this internal Modem
(refer top of page). It has been suggested that I use an
external Modem. What I need to know is, will this setup
be any better? The Current protocols for data flow in
New Zealand is 90 The new standard is V92. In the Device
Manager under sound control, there is unimodem sound
controls called full duplex and half duplex audio
device. I would like to turn from half duplex to full
duplex to achieve sound data flow in both directions.
How do I go about achieving this task? It has been
suggested that bios settings need to be engaged. Is this
correct? In addition to that, it has been suggested on
different websites that different jumper settings need to
be changed. In my board manual, there are four pins and
one jumper.
What is a TAPI-compliant modem? ?
TAPI stands for Telephony Application Programming
Interface and is a programming standard provided by
Microsoft within their Windows operating system. It
allows software developers to produce telephony software
that will work with any modem, as long as that modem is
TAPI-compliant.
For a modem to work with Windows XP, T.A.P.I, the modem
must have voice drivers and sound devices. The voice
drivers are interfaced with Win 9x/Me through UniModem/V
(and Win 2k/XP through UniModem 5), Windows' universal
modem voice drivers. Audio devices (or Wave Devices)
for the voice modem are usually provided by the
manufacturer. Does anyone know about Tapi and how it
interacts with Computer Software and Telephoning?
I am concerned about the bearing of the product in New
Zealand. Your advice would be appreciated.
You might ask yourself why I have to do Computer
dialling. It is for sales purposes in other words,
Telemarketing for new business. A track in the Access
Database must be kept along with recording purposes for
training.
Your help would be greatly appreciated. Thank you
(product No XH1154) with Microphone and Speaker
Capability
This product was purchased with the intention of
making phone calls from my PC. Much to my
disappointment, although the phone on the receiving end
rings, when the person answers that phone, there is
absolute silence. In other words, the phone is exactly
like a dead phone.
I have followed the instructions set out in the book
that came with the product. Yet still cannot get the
response I'm after. We did achieve a whisper at one
point. The person on the receiving end could only hear a
whisper - even though I spoke in a loud voice! Yet, we
have had outside calls coming through and that same
person has had no problem answering. That tells me, the
problem is Technical - not the Telephone line itself.
I have my Computer Headset plugged into the Microphone
and speaker of the Modem. The Phone line is plugged into
the line. Under Administration-Computer Management,
there's a section called services in my XP. I switched
on to automatic all the appropriate protocolls. I would
like to know how to achieve the best result for PC
phoning. There is obviously a serious problem with my
setup. Is a powered Switching unit required to run this
Modem, e.g ,a platronics headset unit? I have had
success in connecting to the Internet and there is a dial
tone from the speaker. The people can be heard clearly
from my headset when I'm at the Computer. The Port
settings have been checked thoroughly and no problems
have appeared. Auto dialing features of Voice certainly
make Telephoning another good option. But unless my
Modem is set correctly so that the person on the
receiving end hears me, it makes the job difficult. What
is the best Modem set up for Voice . Is it a hardware or
software Modem? I currently have this internal Modem
(refer top of page). It has been suggested that I use an
external Modem. What I need to know is, will this setup
be any better? The Current protocols for data flow in
New Zealand is 90 The new standard is V92. In the Device
Manager under sound control, there is unimodem sound
controls called full duplex and half duplex audio
device. I would like to turn from half duplex to full
duplex to achieve sound data flow in both directions.
How do I go about achieving this task? It has been
suggested that bios settings need to be engaged. Is this
correct? In addition to that, it has been suggested on
different websites that different jumper settings need to
be changed. In my board manual, there are four pins and
one jumper.
What is a TAPI-compliant modem? ?
TAPI stands for Telephony Application Programming
Interface and is a programming standard provided by
Microsoft within their Windows operating system. It
allows software developers to produce telephony software
that will work with any modem, as long as that modem is
TAPI-compliant.
For a modem to work with Windows XP, T.A.P.I, the modem
must have voice drivers and sound devices. The voice
drivers are interfaced with Win 9x/Me through UniModem/V
(and Win 2k/XP through UniModem 5), Windows' universal
modem voice drivers. Audio devices (or Wave Devices)
for the voice modem are usually provided by the
manufacturer. Does anyone know about Tapi and how it
interacts with Computer Software and Telephoning?
I am concerned about the bearing of the product in New
Zealand. Your advice would be appreciated.
You might ask yourself why I have to do Computer
dialling. It is for sales purposes in other words,
Telemarketing for new business. A track in the Access
Database must be kept along with recording purposes for
training.
Your help would be greatly appreciated. Thank you