XP upgrade caused problems to new Norton Anti Virus

[Nikki]

Hi,
I just upgraded from Windows ME to XP. As a result, my
Norton Anti Virus won't work, re-install or uninstall.
Pops up a message error 1606: Could not access network
location and cannot find navaspvc.exe. I've heard there
is a plug in you can download from Microsoft to help
programs work after the upgrade?
How best to proceed?
Thanks!!

[Alvin A Brown]

Hello

Your going to have to do a clean install at this point because
you were suppose to remove Norton's before doing the upgrade
which it told you to do, what your problem is now that files
are still in oyur registry and unless you really know what to
do your going ot have problems.

Alvin


Nikki wrote:

> Hi,
> I just upgraded from Windows ME to XP. As a result, my
> Norton Anti Virus won't work, re-install or uninstall.
> Pops up a message error 1606: Could not access network
> location and cannot find navaspvc.exe. I've heard there
> is a plug in you can download from Microsoft to help
> programs work after the upgrade?
> How best to proceed?
> Thanks!!

[flippin_waffles]

good point. i've use a program called regvac in
situations like this with good results.


>-----Original Message-----
>Hello
>
>Your going to have to do a clean install at this point
because
>you were suppose to remove Norton's before doing the
upgrade
>which it told you to do, what your problem is now that
files
>are still in oyur registry and unless you really know
what to
>do your going ot have problems.
>
>Alvin
>
>
>Nikki wrote:
>
>> Hi,
>> I just upgraded from Windows ME to XP. As a result, my
>> Norton Anti Virus won't work, re-install or uninstall.
>> Pops up a message error 1606: Could not access network
>> location and cannot find navaspvc.exe. I've heard there
>> is a plug in you can download from Microsoft to help
>> programs work after the upgrade?
>> How best to proceed?
>> Thanks!!
>
>.
>

[Nikki]

Thanks for the replies. So, you are suggesting a re-
install of Windows XP? I can't reinstall the NAV at this
point because it won't read the disk and pos up the error
message when I try to reload or uninstall. So I wouldn't
be able to uninstall the NAV before the Windows XP
reinstall.

>-----Original Message-----
>good point. i've use a program called regvac in
>situations like this with good results.
>
>
>>-----Original Message-----
>>Hello
>>
>>Your going to have to do a clean install at this point
>because
>>you were suppose to remove Norton's before doing the
>upgrade
>>which it told you to do, what your problem is now that
>files
>>are still in oyur registry and unless you really know
>what to
>>do your going ot have problems.
>>
>>Alvin
>>
>>
>>Nikki wrote:
>>
>>> Hi,
>>> I just upgraded from Windows ME to XP. As a result, my
>>> Norton Anti Virus won't work, re-install or uninstall.
>>> Pops up a message error 1606: Could not access network
>>> location and cannot find navaspvc.exe. I've heard
there
>>> is a plug in you can download from Microsoft to help
>>> programs work after the upgrade?
>>> How best to proceed?
>>> Thanks!!
>>
>>.
>>
>.
>