PDA

View Full Version : LOST CD ROM DRIVES D AND E IN DEVICE MANAGER


MICHAEL NEWMAN
December 8th 03, 08:08 PM
HOW DO I GET COMPUTER TO DETECT D AND E DRIVES IF I CANT
USE THE DISK TO DO A SYSTEM RECOVERY. FLOPY IS STILL
RECOGINIZED AND USABLE. I AM NOT TO GOOD WITH COMPUTERS
SO I NEED HELP

John [MSFT]
December 8th 03, 08:08 PM
Got to Start, Run type Devmgmt.msc, do you see any unknown devices? If you
do, you need to install drivers for them.

Thanks

This posting is provided "AS IS" with no warranties, and confers no rights.

"MICHAEL NEWMAN" > wrote in message
...
> HOW DO I GET COMPUTER TO DETECT D AND E DRIVES IF I CANT
> USE THE DISK TO DO A SYSTEM RECOVERY. FLOPY IS STILL
> RECOGINIZED AND USABLE. I AM NOT TO GOOD WITH COMPUTERS
> SO I NEED HELP

Bob Knowlden
December 8th 03, 08:10 PM
Are the drives gone from Device Manager, or just marked with the dreaded
yellow exclamation? Are they still visible in the BIOS settings, or at boot?

These may help:

http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

"CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP" (You
can get the same problem in ways other than doing an upgrade of an older
OS.)

http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm

If you have a bootable recovery disk or a retail XP upgrade or full disk,
you can boot from it (change the boot order in the BIOS settings to boot
from the CD first) even if XP can't see the drive. (This assumes that the
hardware is OK, and just the Windows Registry is messed up.)

Good luck.

Bob Knowlden

Spam dodger may be in use. Replace nkbob with bobkn.

"MICHAEL NEWMAN" > wrote in message
...
> HOW DO I GET COMPUTER TO DETECT D AND E DRIVES IF I CANT
> USE THE DISK TO DO A SYSTEM RECOVERY. FLOPY IS STILL
> RECOGINIZED AND USABLE. I AM NOT TO GOOD WITH COMPUTERS
> SO I NEED HELP

Google