Shutdown Issue

[BDish]

When I go to START and click on SHUTDOWN, the shutdown
box comes up and the screen fades to black and white but
when I try to SHUTDOWN or RESTART, the system goes right
back into Windows.

The only way I can shutdown is to go to START-LOG OFF and
then click SHUTDOWN then SHUTDOWN and click YES to the
dialog box saying other users may be conected.

Any ideas on how to reslolve this issue?

[Ronnie Vernon MVP]

BDish wrote:
> When I go to START and click on SHUTDOWN, the shutdown
> box comes up and the screen fades to black and white but
> when I try to SHUTDOWN or RESTART, the system goes right
> back into Windows.
>
> The only way I can shutdown is to go to START-LOG OFF and
> then click SHUTDOWN then SHUTDOWN and click YES to the
> dialog box saying other users may be conected.
>
> Any ideas on how to reslolve this issue?

There are many issues with shutdown problems. MVP Jim Eshelman has one of
the best shutdown troubleshooters available here:

Windows XP Shutdown Troubleshooter:
http://aumha.org/win5/a/shtdwnxp.htm

--
Ronnie Vernon
Microsoft MVP
Windows Shell/User
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