Getting rid of corrupted CD-ROM drivers.

[SBO Dental Lab]

All of a sudden I am having a big problem getting my CD-ROM working. Upon
boot-up it identifies the device, in explorer it doesn't show it as a drive
but in device manager it does state that it is not working properly. It
states that the files could be corrupted.

The problem is when I uninstall the drivers it puts them straight back in
after detecting new hardware. I don't have the drivers on floppy and it
originally got them from the XP disc.
Where can I get some generic drivers from so I can manually over-write the
existing ones? At the moment I can't do anything without getting these
corrupted drivers installed automatically. I even took the drivers out of
the system folder but it still managed to find them from somewhere else and
put them back in.

Thanks for your attention and any help you can give me.

David
--
SBO Dental Laboratory Ltd
120a Marylebone Lane
London
W1U 2QG
+44 (0) 20 7486 2097

-Precision meets Art-

[Jason Tsang]

Goto http://aumha.org/win5/a/xpcd.php#problems
See the second "problem" (read the caveats)
Run the provided registry patch

That should fix your problem (basically, a filter driver is missing or
non-operational, the registry patch will delete the filter drivers
references for your cdrom(s))


Basically, the reg file from above carries out the steps displayed at this
website


CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060





--
Jason Tsang - Microsoft MVP

Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx

"SBO Dental Lab" > wrote in message
...
> All of a sudden I am having a big problem getting my CD-ROM working. Upon
> boot-up it identifies the device, in explorer it doesn't show it as a
drive
> but in device manager it does state that it is not working properly. It
> states that the files could be corrupted.
>
> The problem is when I uninstall the drivers it puts them straight back in
> after detecting new hardware. I don't have the drivers on floppy and it
> originally got them from the XP disc.
> Where can I get some generic drivers from so I can manually over-write the
> existing ones? At the moment I can't do anything without getting these
> corrupted drivers installed automatically. I even took the drivers out of
> the system folder but it still managed to find them from somewhere else
and
> put them back in.
>
> Thanks for your attention and any help you can give me.
>
> David
> --
> SBO Dental Laboratory Ltd
> 120a Marylebone Lane
> London
> W1U 2QG
> +44 (0) 20 7486 2097
>
> -Precision meets Art-
>
>

[SBO Dental Lab]

Thank for your reply

I am following the instructions from the Microsoft's help page that you sent
me the link to.
However, after going into the registry I cannot delete
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11C
E-BFC1-08002BE10318.

I have Administrator rights but it states there was an error while trying to
delete the key.

Thanks again.

David

--
SBO Dental Laboratory Ltd
120a Marylebone Lane
London
W1U 2QG
+44 (0) 20 7486 2097

-Precision meets Art-
"Jason Tsang" > wrote in message
...
> Goto http://aumha.org/win5/a/xpcd.php#problems
> See the second "problem" (read the caveats)
> Run the provided registry patch
>
> That should fix your problem (basically, a filter driver is missing or
> non-operational, the registry patch will delete the filter drivers
> references for your cdrom(s))
>
>
> Basically, the reg file from above carries out the steps displayed at this
> website
>
>
> CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
> http://support.microsoft.com/default.aspx?scid=kb;en-us;320553
>
> CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code
19,
> or Code 39 After You Remove Easy CD Creator in Windows XP
> http://support.microsoft.com/default.aspx?scid=kb;en-us;314060
>
>
>
>
>
> --
> Jason Tsang - Microsoft MVP
>
> Find out about the MS MVP Program -
> http://mvp.support.microsoft.com/default.aspx
>
> "SBO Dental Lab" > wrote in message
> ...
> > All of a sudden I am having a big problem getting my CD-ROM working.
Upon
> > boot-up it identifies the device, in explorer it doesn't show it as a
> drive
> > but in device manager it does state that it is not working properly. It
> > states that the files could be corrupted.
> >
> > The problem is when I uninstall the drivers it puts them straight back
in
> > after detecting new hardware. I don't have the drivers on floppy and it
> > originally got them from the XP disc.
> > Where can I get some generic drivers from so I can manually over-write
the
> > existing ones? At the moment I can't do anything without getting these
> > corrupted drivers installed automatically. I even took the drivers out
of
> > the system folder but it still managed to find them from somewhere else
> and
> > put them back in.
> >
> > Thanks for your attention and any help you can give me.
> >
> > David
> > --
> > SBO Dental Laboratory Ltd
> > 120a Marylebone Lane
> > London
> > W1U 2QG
> > +44 (0) 20 7486 2097
> >
> > -Precision meets Art-
> >
> >
>
>