ATAPI DEVICES

[Terry]

Prior to installing ROXIO EASY CD & DVD CREATOR VERSION
6, my system recognized the installed cd-rom (TEAC CD-
W540E)& the DVD-ROM (TOSHIBA DVD-ROM SD-M1212). After the
software install, my system fails to find the two drives.
I can see they are installed using the Hardware Manage
but they have a yellow flag. Using the troubleshooter, I
uninstalled and reinstalled as directed but the warning
indicates a problem. When I view the MY Computer diagram,
the two drives are not shown. My operating system is XP
Professional.

How do I get these two drives operational?

Thanks

Terry

[Bob Knowlden]

http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

"CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP"

(The bad Registry keys can be generated by other means, like uninstalling or
upgrading Easy CD Creator.)

If you don't care to edit the Registry manually,

http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm

Bob Knowlden

Spam dodger may be in use. Replace nkbob with bobkn.

"Terry" > wrote in message
...
> Prior to installing ROXIO EASY CD & DVD CREATOR VERSION
> 6, my system recognized the installed cd-rom (TEAC CD-
> W540E)& the DVD-ROM (TOSHIBA DVD-ROM SD-M1212). After the
> software install, my system fails to find the two drives.
> I can see they are installed using the Hardware Manage
> but they have a yellow flag. Using the troubleshooter, I
> uninstalled and reinstalled as directed but the warning
> indicates a problem. When I view the MY Computer diagram,
> the two drives are not shown. My operating system is XP
> Professional.
>
> How do I get these two drives operational?
>
> Thanks
>
> Terry