Ray Rosputinski
December 8th 03, 08:58 PM
I'm having a USB hardware recognition problem. I
purchased a new flatbed scanner, and windows will not
recognize it. I have had the scanner replaced after being
on with a HP tech. support guy we tried everything and
his thoughts were tyhe usb on the scanner was bad. The
new scanner acts the same way. No error messages or new
hardware found. The scanner is a HP Scanjet 3970 Please
offer suggestions.
purchased a new flatbed scanner, and windows will not
recognize it. I have had the scanner replaced after being
on with a HP tech. support guy we tried everything and
his thoughts were tyhe usb on the scanner was bad. The
new scanner acts the same way. No error messages or new
hardware found. The scanner is a HP Scanjet 3970 Please
offer suggestions.