annoying pop-up at start up

[Christine]

After logging onto my pc and selecting a user (4 users
are set up and it happens to all of us) and if my cable
modem is switched on for internet access there is what
appears to be a pop up but the document is blank. I
found if I disabled my pop up stopper as soon as the
opening page opens it would allow this to open and it
automatically goes into the internet and it is for a
scratch card advert type thing!. We never open it we
just delete it and you can carry on as normal. Sometimes
and I don't recall how, it puts a shortcut on the desktop
and you have to delete it to the recycle bin. Is there
anyway of stopping this?

Christine

[Joseph Conway \(MSFT\)]

Sounds like spyware, is kazaa/morpheus/etc on the machine? You may want to
look for a spyware detection software and see what is on the machine
(adaware is popular).

--
Joseph W. Conway, MCSE
Windows 9x/NT/2000/2003 Server Group

This posting is provided "AS IS" with no warranties, and confers no rights.

"Christine" <c.rookes@ntlword> wrote in message
...
> After logging onto my pc and selecting a user (4 users
> are set up and it happens to all of us) and if my cable
> modem is switched on for internet access there is what
> appears to be a pop up but the document is blank. I
> found if I disabled my pop up stopper as soon as the
> opening page opens it would allow this to open and it
> automatically goes into the internet and it is for a
> scratch card advert type thing!. We never open it we
> just delete it and you can carry on as normal. Sometimes
> and I don't recall how, it puts a shortcut on the desktop
> and you have to delete it to the recycle bin. Is there
> anyway of stopping this?
>
> Christine