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emma
December 9th 03, 10:16 AM
hello,
i keep getting a message about 10mins after i go
on the internet saying remote procedure call,system
shutdown and then theres a timer counting down and when
the time is up the computer switches off.
how do i stop this and how did i get it?
i know this isnt to do with hardware really but im not a
expert with computers.
PLEASE HELP ME QUICK

love emma

Jupiter Jones [MVP]
December 9th 03, 10:16 AM
Emma;
DISCONNECT the subject computer from any network IMMEDIATELY.

Install or enable a firewall IMMEDIATELY:
http://support.microsoft.com/?kbid=283673

VERY IMPORTANT to repair, closing ports is NOT enough.
Download the patch from the Windows Catalog.
http://support.microsoft.com/?kbid=323166
You want: 823980
You may need to do this at an uninfected computer and burn to CD or
save on floppy.

This is the IMPORTANT fix by Ron Martell:
http://www.bigblackglasses.com/Article.aspx?Article=342

After this is resolved prevent similar occurrences by installing ALL
Critical Updates from Windows Update.
Keep antivirus up to date and run at least weekly.
Install or enable a firewall.

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
http://dts-l.org/index.html


"emma" > wrote in message
...
> hello,
> i keep getting a message about 10mins after i go
> on the internet saying remote procedure call,system
> shutdown and then theres a timer counting down and when
> the time is up the computer switches off.
> how do i stop this and how did i get it?
> i know this isnt to do with hardware really but im not a
> expert with computers.
> PLEASE HELP ME QUICK
>
> love emma

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