Re: Can't install patch, cryptographic service?

[Cindy P]

Hello, please excuse my computer un-savvyness. I tried to
install the new "critical security" patch for Windows XP
and was told that my cryptographic service needed to be
checked to make sure it is on. I dont even know what a
cryptographic service is? Please help!

Thanks in advance!

[Nicholas]

Cindy --

1. Start the Administrative Tools utility in your Control Panel.=20
2. Double-click Services.=20
3. Right-click Cryptographic Services, and then click Properties.=20
4. Click "Automatic" for Startup type, and then click Start.=20
5. Try installing the Updates again. If the problem persists, go to =
Step 6.=20
6. Click Start, and then click Run.=20
7. In the Open box, type: CMD , and then click OK.=20
8. At the Command Prompt, type (or Copy & Paste) the following =
commands,=20
pressing ENTER after each line:

net stop cryptsvc

ren %systemroot%\system32\catroot2 oldcatroot2

net start cryptsvc

Type EXIT to close the command prompt, and then install Windows =
Updates again.


--=20
Nicholas

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"Cindy P" > wrote in message:
...

| Hello, please excuse my computer un-savvyness. I tried to=20
| install the new "critical security" patch for Windows XP=20
| and was told that my cryptographic service needed to be=20
| checked to make sure it is on. I dont even know what a=20
| cryptographic service is? Please help!
|=20
| Thanks in advance!