Windows XP Reinstall (upgrade choice) over previous XP OS reboot problem

[Les Dodman]

Windows XP Reinstall (upgrade choice) over previous XP OS reboot
problem

I have started a windows XP home version reinstall over top of the XP
already on my system thinking it would fix some errors. This was so I
wouldn't lose anything and hopefully just refresh my XP,.

The problem is when it gets to the installing dvices protion of th
install (around 34 minutes remaining) it reboots and then of course
just keeps looping through this cycle.

Can anyone help me get window restored without having to do a new
install?

I don't have a system restore point.

Thank you in advance.

Les......
Les Dodman

[Les Dodman]

Thank you for your reply.

Problem at the moment is I don't get the repair option, it asks if I
want to continue with the present installation? Is there a way to get
to the repair option without continuing the present "upgreade"
install?

Les......

On Tue, 12 Aug 2003 16:52:39 -0500, "R. C. White" >
wrote:

>Hi, Les.
>
>You might want to read this KB article:
>How to Perform an In-Place Upgrade (Reinstallation) of Windows XP
>http://support.microsoft.com/default.aspx?scid=KB;en-us;q315341
>
>Did WinXP come pre-installed on your computer? What make and model computer
>do you have? Some OEMs package their systems in such a way that you use the
>OEM's instructions, rather than Microsoft's instructions, to install or
>reinstall WinXP on their products. Have you visited Tech Support on your
>computer maker's website?
>
>RC
>--
>R. C. White, CPA
>San Marcos, TX

>Microsoft Windows MVP
>
>"Les Dodman" > wrote in message
gers.com...
>> Windows XP Reinstall (upgrade choice) over previous XP OS reboot
>> problem
>>
>> I have started a windows XP home version reinstall over top of the XP
>> already on my system thinking it would fix some errors. This was so I
>> wouldn't lose anything and hopefully just refresh my XP,.
>>
>> The problem is when it gets to the installing dvices protion of th
>> install (around 34 minutes remaining) it reboots and then of course
>> just keeps looping through this cycle.
>>
>> Can anyone help me get window restored without having to do a new
>> install?
>>
>> I don't have a system restore point.
>>
>> Thank you in advance.
>>
>> Les......
>> Les Dodman
>>
>
>

Les Dodman

[R. C. White]

Hi, Les.

You didn't answer the question, so I'll ask again: Did WinXP come
preinstalled on your computer? What make and model computer? And please
clarify: which version of WinXP (Home or Professional) was pre-installed,
and which version are you trying to install now?

Please read the entire KB article 315341 before you begin. Are you trying
to use Method 1: Reinstall Windows XP from Within Windows XP, or Method 2:
Reinstall Windows XP by Starting Your Computer from the Windows XP CD?

As it says, an "in-place upgrade" is also known as a "repair reinstall".
The alternative is a complete clean install, which would require you to
backup your data, (optionally) repartition and reformat your hard drive,
re-install WinXP from scratch, re-install all your applications, then
restore your data. The "in-place upgrade" is so-called because, like an
upgrade, it preserves all or most of your installed applications and all of
your data. Dozens of users like yourself ask the same or some very similar
question every week here, get the same advice, and most of them report
success with this procedure.

Post back with answers to these questions. And please tell us, step by
step, what you did and what error message or other result you saw at what
point.

RC
--
R. C. White, CPA
San Marcos, TX

Microsoft Windows MVP

"Les Dodman" > wrote in message
gers.com...
> Thank you for your reply.
>
> Problem at the moment is I don't get the repair option, it asks if I
> want to continue with the present installation? Is there a way to get
> to the repair option without continuing the present "upgreade"
> install?
>
> Les......
>
> On Tue, 12 Aug 2003 16:52:39 -0500, "R. C. White" >
> wrote:
>
> >Hi, Les.
> >
> >You might want to read this KB article:
> >How to Perform an In-Place Upgrade (Reinstallation) of Windows XP
> >http://support.microsoft.com/default.aspx?scid=KB;en-us;q315341
> >
> >Did WinXP come pre-installed on your computer? What make and model
computer
> >do you have? Some OEMs package their systems in such a way that you use
the
> >OEM's instructions, rather than Microsoft's instructions, to install or
> >reinstall WinXP on their products. Have you visited Tech Support on your
> >computer maker's website?
> >
> >RC
> >
> >"Les Dodman" > wrote in message
> gers.com...
> >> Windows XP Reinstall (upgrade choice) over previous XP OS reboot
> >> problem
> >>
> >> I have started a windows XP home version reinstall over top of the XP
> >> already on my system thinking it would fix some errors. This was so I
> >> wouldn't lose anything and hopefully just refresh my XP,.
> >>
> >> The problem is when it gets to the installing dvices protion of th
> >> install (around 34 minutes remaining) it reboots and then of course
> >> just keeps looping through this cycle.
> >>
> >> Can anyone help me get window restored without having to do a new
> >> install?
> >>
> >> I don't have a system restore point.
> >>
> >> Thank you in advance.
> >>
> >> Les......
> >> Les Dodman
> >>
> >
> >
>
> Les Dodman
>

[Les Dodman]

Windows XP Home Version was installed on my Hard Drive when I brought
my computer home. I have the original CD with serial number attached
to the case of my computer. I am trying to reinstall (Upgrade choice)
the Windows XP Home, the same version from the original CD

Summit Direct put my machine together and can't help me with this
issue, I have called them.

My computer is a pentium IV, 1.9 GHZ CPU.
ASUB P4B266-C MB, 1Gig of RAM
Maxtor HD

Originally I was getting a Kernal error, that said the following,
lKernal.exe e-Application Error

The instruction at 0x771c741a referenced memory at 0x00169e68. The
memory could not be read.

I decided (inappropriately obviously) to reinstall Windows XP Home and
use the upgrade choice so hopefully it would just repair the present
windows installation. I have already started this, I did this from
within Windows originally. Now the install (reinstall, setup) gets to
within about 34 minutes left (it is installing devices) and reboots,
the computer restarts and goes back into setup gets to the same point
in the install and reboots again.

I tried to do method 2 as you suggested, that is boot from the CD and
follow along. However, I don't get the upgrade or repair options when
I do that. I get a continue with the present install or a new install
option and there is now push for R option.

Since I can't get into windows at all now backing up my hard drive is
going to be tricky. However, if I opt for a new install over the old
one or into a different directory that will hopefully allow me to get
back to my hard drive through windows. Could I not then back up my
hard drive, or at least copy the files I need, then format my hard
drive and start fresh? I have a second hard drive in my computer and
could back up the iportant stuff to there and start fresh (last
choice). If I can't do that I guess I'll have to take my hard drive
out make it a slave, attach it to another computer with XP and copy it
that way.

I am on a home network, can I boot with a DOS disk, recognize C: drive
and copy files over the network?

Hope I answered all, At this point the other than whats happening in
this endless loop install I don't think the error messages are a
problem.

Les.......

On Thu, 14 Aug 2003 10:49:41 -0500, "R. C. White" >
wrote:

>Hi, Les.
>
>You didn't answer the question, so I'll ask again: Did WinXP come
>preinstalled on your computer? What make and model computer? And please
>clarify: which version of WinXP (Home or Professional) was pre-installed,
>and which version are you trying to install now?
>
>Please read the entire KB article 315341 before you begin. Are you trying
>to use Method 1: Reinstall Windows XP from Within Windows XP, or Method 2:
>Reinstall Windows XP by Starting Your Computer from the Windows XP CD?
>
>As it says, an "in-place upgrade" is also known as a "repair reinstall".
>The alternative is a complete clean install, which would require you to
>backup your data, (optionally) repartition and reformat your hard drive,
>re-install WinXP from scratch, re-install all your applications, then
>restore your data. The "in-place upgrade" is so-called because, like an
>upgrade, it preserves all or most of your installed applications and all of
>your data. Dozens of users like yourself ask the same or some very similar
>question every week here, get the same advice, and most of them report
>success with this procedure.
>
>Post back with answers to these questions. And please tell us, step by
>step, what you did and what error message or other result you saw at what
>point.
>
>RC
>--
>R. C. White, CPA
>San Marcos, TX

>Microsoft Windows MVP
>
>"Les Dodman" > wrote in message
gers.com...
>> Thank you for your reply.
>>
>> Problem at the moment is I don't get the repair option, it asks if I
>> want to continue with the present installation? Is there a way to get
>> to the repair option without continuing the present "upgreade"
>> install?
>>
>> Les......
>>
>> On Tue, 12 Aug 2003 16:52:39 -0500, "R. C. White" >
>> wrote:
>>
>> >Hi, Les.
>> >
>> >You might want to read this KB article:
>> >How to Perform an In-Place Upgrade (Reinstallation) of Windows XP
>> >http://support.microsoft.com/default.aspx?scid=KB;en-us;q315341
>> >
>> >Did WinXP come pre-installed on your computer? What make and model
>computer
>> >do you have? Some OEMs package their systems in such a way that you use
>the
>> >OEM's instructions, rather than Microsoft's instructions, to install or
>> >reinstall WinXP on their products. Have you visited Tech Support on your
>> >computer maker's website?
>> >
>> >RC
>> >
>> >"Les Dodman" > wrote in message
>> gers.com...
>> >> Windows XP Reinstall (upgrade choice) over previous XP OS reboot
>> >> problem
>> >>
>> >> I have started a windows XP home version reinstall over top of the XP
>> >> already on my system thinking it would fix some errors. This was so I
>> >> wouldn't lose anything and hopefully just refresh my XP,.
>> >>
>> >> The problem is when it gets to the installing dvices protion of th
>> >> install (around 34 minutes remaining) it reboots and then of course
>> >> just keeps looping through this cycle.
>> >>
>> >> Can anyone help me get window restored without having to do a new
>> >> install?
>> >>
>> >> I don't have a system restore point.
>> >>
>> >> Thank you in advance.
>> >>
>> >> Les......
>> >> Les Dodman
>> >>
>> >
>> >
>>
>> Les Dodman
>>
>
>

Les Dodman

[R. C. White]

Hi, Les.

Thanks for those details. Now I know that you don't have a Dell, HP, etc.,
so I can eliminate those blind alleys. Your hardware is quality stuff and
quite capable of running WinXP, so we don't have to worry about possible
problems in that area. I'm sorry your hardware assembler is not more
interested in helping their customer, but at least you've told me enough
that I can assume that you probably have the "generic OEM" version of
WinXP - and that you do have an OEM WinXP CD-ROM. Your copy of WinXP
probably is "married" to that specific set of hardware, but that should not
get in the way of an in-place upgrade on the same computer.

Now that we've cleared up all that...

> I tried to do method 2 as you suggested, that is boot from the CD and
> follow along. However, I don't get the upgrade or repair options when
> I do that. I get a continue with the present install or a new install
> option and there is now push for R option.

As the KB article (315341) says (not very clearly), don't expect to see the
word "upgrade". Do NOT press R at the first menu; that puts you into the
Recovery Console, which is very useful for some things, but not for doing
the "repair reinstall". Just press Enter to set up WinXP. Then press F8 to
accept the EULA.

And here is the tricky part. Here is where you press R to Repair your
present WinXP installation.

But, that's where your step-by-step recital ended. :>(

Did you press R? What did you see next?

RC
--
R. C. White, CPA
San Marcos, TX

Microsoft Windows MVP

"Les Dodman" > wrote in message
gers.com...
> Windows XP Home Version was installed on my Hard Drive when I brought
> my computer home. I have the original CD with serial number attached
> to the case of my computer. I am trying to reinstall (Upgrade choice)
> the Windows XP Home, the same version from the original CD
>
> Summit Direct put my machine together and can't help me with this
> issue, I have called them.
>
> My computer is a pentium IV, 1.9 GHZ CPU.
> ASUB P4B266-C MB, 1Gig of RAM
> Maxtor HD
>
> Originally I was getting a Kernal error, that said the following,
> lKernal.exe e-Application Error
>
> The instruction at 0x771c741a referenced memory at 0x00169e68. The
> memory could not be read.
>
> I decided (inappropriately obviously) to reinstall Windows XP Home and
> use the upgrade choice so hopefully it would just repair the present
> windows installation. I have already started this, I did this from
> within Windows originally. Now the install (reinstall, setup) gets to
> within about 34 minutes left (it is installing devices) and reboots,
> the computer restarts and goes back into setup gets to the same point
> in the install and reboots again.
>
> I tried to do method 2 as you suggested, that is boot from the CD and
> follow along. However, I don't get the upgrade or repair options when
> I do that. I get a continue with the present install or a new install
> option and there is now push for R option.
>
> Since I can't get into windows at all now backing up my hard drive is
> going to be tricky. However, if I opt for a new install over the old
> one or into a different directory that will hopefully allow me to get
> back to my hard drive through windows. Could I not then back up my
> hard drive, or at least copy the files I need, then format my hard
> drive and start fresh? I have a second hard drive in my computer and
> could back up the iportant stuff to there and start fresh (last
> choice). If I can't do that I guess I'll have to take my hard drive
> out make it a slave, attach it to another computer with XP and copy it
> that way.
>
> I am on a home network, can I boot with a DOS disk, recognize C: drive
> and copy files over the network?
>
> Hope I answered all, At this point the other than whats happening in
> this endless loop install I don't think the error messages are a
> problem.
>
> Les.......
>
> On Thu, 14 Aug 2003 10:49:41 -0500, "R. C. White" >
> wrote:
>
> >Hi, Les.
> >
> >You didn't answer the question, so I'll ask again: Did WinXP come
> >preinstalled on your computer? What make and model computer? And please
> >clarify: which version of WinXP (Home or Professional) was
pre-installed,
> >and which version are you trying to install now?
> >
> >Please read the entire KB article 315341 before you begin. Are you
trying
> >to use Method 1: Reinstall Windows XP from Within Windows XP, or Method
2:
> >Reinstall Windows XP by Starting Your Computer from the Windows XP CD?
> >
> >As it says, an "in-place upgrade" is also known as a "repair reinstall".
> >The alternative is a complete clean install, which would require you to
> >backup your data, (optionally) repartition and reformat your hard drive,
> >re-install WinXP from scratch, re-install all your applications, then
> >restore your data. The "in-place upgrade" is so-called because, like an
> >upgrade, it preserves all or most of your installed applications and all
of
> >your data. Dozens of users like yourself ask the same or some very
similar
> >question every week here, get the same advice, and most of them report
> >success with this procedure.
> >
> >Post back with answers to these questions. And please tell us, step by
> >step, what you did and what error message or other result you saw at what
> >point.
> >
> >RC
> >
> >"Les Dodman" > wrote in message
> gers.com...
> >> Thank you for your reply.
> >>
> >> Problem at the moment is I don't get the repair option, it asks if I
> >> want to continue with the present installation? Is there a way to get
> >> to the repair option without continuing the present "upgreade"
> >> install?
> >>
> >> Les......
> >>
> >> On Tue, 12 Aug 2003 16:52:39 -0500, "R. C. White" >
> >> wrote:
> >>
> >> >Hi, Les.
> >> >
> >> >You might want to read this KB article:
> >> >How to Perform an In-Place Upgrade (Reinstallation) of Windows XP
> >> >http://support.microsoft.com/default.aspx?scid=KB;en-us;q315341
> >> >
> >> >Did WinXP come pre-installed on your computer? What make and model
> >computer
> >> >do you have? Some OEMs package their systems in such a way that you
use
> >the
> >> >OEM's instructions, rather than Microsoft's instructions, to install
or
> >> >reinstall WinXP on their products. Have you visited Tech Support on
your
> >> >computer maker's website?
> >> >
> >> >RC
> >> >
> >> >"Les Dodman" > wrote in message
> >> gers.com...
> >> >> Windows XP Reinstall (upgrade choice) over previous XP OS reboot
> >> >> problem
> >> >>
> >> >> I have started a windows XP home version reinstall over top of the
XP
> >> >> already on my system thinking it would fix some errors. This was so
I
> >> >> wouldn't lose anything and hopefully just refresh my XP,.
> >> >>
> >> >> The problem is when it gets to the installing dvices protion of th
> >> >> install (around 34 minutes remaining) it reboots and then of course
> >> >> just keeps looping through this cycle.
> >> >>
> >> >> Can anyone help me get window restored without having to do a new
> >> >> install?
> >> >>
> >> >> I don't have a system restore point.
> >> >>
> >> >> Thank you in advance.
> >> >>
> >> >> Les......
> >> >> Les Dodman
> >> >>
> >> >
> >> >
> >>
> >> Les Dodman
> >>
> >
> >
>
> Les Dodman
>

[Les Dodman]

I pressed R the first time when you said and see a box with the
windows installation in it that I'm being asked if I want to repair. I
pressed R to repair the installation. The next screen that comes up is
one that says Windows has already attempted to upgrade this version
and it gives me three choices. after a sentecne that says windows will
try to complete the upgrade again.
1. To retry upgrading to Windows XP push Enter
2. To continue installing a fresh copy of Windows XP without repairing
push Esc
3. To quit Setup press F3

When I retry upgrade i get back to the same place I was originally,
the Installing Devices with about 34 minutes to go and my computer
reboots.

Les......

On Fri, 15 Aug 2003 09:36:58 -0500, "R. C. White" >
wrote:

>Hi, Les.
>
>Thanks for those details. Now I know that you don't have a Dell, HP, etc.,
>so I can eliminate those blind alleys. Your hardware is quality stuff and
>quite capable of running WinXP, so we don't have to worry about possible
>problems in that area. I'm sorry your hardware assembler is not more
>interested in helping their customer, but at least you've told me enough
>that I can assume that you probably have the "generic OEM" version of
>WinXP - and that you do have an OEM WinXP CD-ROM. Your copy of WinXP
>probably is "married" to that specific set of hardware, but that should not
>get in the way of an in-place upgrade on the same computer.
>
>Now that we've cleared up all that...
>
>> I tried to do method 2 as you suggested, that is boot from the CD and
>> follow along. However, I don't get the upgrade or repair options when
>> I do that. I get a continue with the present install or a new install
>> option and there is now push for R option.
>
>As the KB article (315341) says (not very clearly), don't expect to see the
>word "upgrade". Do NOT press R at the first menu; that puts you into the
>Recovery Console, which is very useful for some things, but not for doing
>the "repair reinstall". Just press Enter to set up WinXP. Then press F8 to
>accept the EULA.
>
>And here is the tricky part. Here is where you press R to Repair your
>present WinXP installation.
>
>But, that's where your step-by-step recital ended. :>(
>
>Did you press R? What did you see next?
>
>RC
>--
>R. C. White, CPA
>San Marcos, TX

>Microsoft Windows MVP
>
>"Les Dodman" > wrote in message
gers.com...
>> Windows XP Home Version was installed on my Hard Drive when I brought
>> my computer home. I have the original CD with serial number attached
>> to the case of my computer. I am trying to reinstall (Upgrade choice)
>> the Windows XP Home, the same version from the original CD
>>
>> Summit Direct put my machine together and can't help me with this
>> issue, I have called them.
>>
>> My computer is a pentium IV, 1.9 GHZ CPU.
>> ASUB P4B266-C MB, 1Gig of RAM
>> Maxtor HD
>>
>> Originally I was getting a Kernal error, that said the following,
>> lKernal.exe e-Application Error
>>
>> The instruction at 0x771c741a referenced memory at 0x00169e68. The
>> memory could not be read.
>>
>> I decided (inappropriately obviously) to reinstall Windows XP Home and
>> use the upgrade choice so hopefully it would just repair the present
>> windows installation. I have already started this, I did this from
>> within Windows originally. Now the install (reinstall, setup) gets to
>> within about 34 minutes left (it is installing devices) and reboots,
>> the computer restarts and goes back into setup gets to the same point
>> in the install and reboots again.
>>
>> I tried to do method 2 as you suggested, that is boot from the CD and
>> follow along. However, I don't get the upgrade or repair options when
>> I do that. I get a continue with the present install or a new install
>> option and there is now push for R option.
>>
>> Since I can't get into windows at all now backing up my hard drive is
>> going to be tricky. However, if I opt for a new install over the old
>> one or into a different directory that will hopefully allow me to get
>> back to my hard drive through windows. Could I not then back up my
>> hard drive, or at least copy the files I need, then format my hard
>> drive and start fresh? I have a second hard drive in my computer and
>> could back up the iportant stuff to there and start fresh (last
>> choice). If I can't do that I guess I'll have to take my hard drive
>> out make it a slave, attach it to another computer with XP and copy it
>> that way.
>>
>> I am on a home network, can I boot with a DOS disk, recognize C: drive
>> and copy files over the network?
>>
>> Hope I answered all, At this point the other than whats happening in
>> this endless loop install I don't think the error messages are a
>> problem.
>>
>> Les.......
>>
>> On Thu, 14 Aug 2003 10:49:41 -0500, "R. C. White" >
>> wrote:
>>
>> >Hi, Les.
>> >
>> >You didn't answer the question, so I'll ask again: Did WinXP come
>> >preinstalled on your computer? What make and model computer? And please
>> >clarify: which version of WinXP (Home or Professional) was
>pre-installed,
>> >and which version are you trying to install now?
>> >
>> >Please read the entire KB article 315341 before you begin. Are you
>trying
>> >to use Method 1: Reinstall Windows XP from Within Windows XP, or Method
>2:
>> >Reinstall Windows XP by Starting Your Computer from the Windows XP CD?
>> >
>> >As it says, an "in-place upgrade" is also known as a "repair reinstall".
>> >The alternative is a complete clean install, which would require you to
>> >backup your data, (optionally) repartition and reformat your hard drive,
>> >re-install WinXP from scratch, re-install all your applications, then
>> >restore your data. The "in-place upgrade" is so-called because, like an
>> >upgrade, it preserves all or most of your installed applications and all
>of
>> >your data. Dozens of users like yourself ask the same or some very
>similar
>> >question every week here, get the same advice, and most of them report
>> >success with this procedure.
>> >
>> >Post back with answers to these questions. And please tell us, step by
>> >step, what you did and what error message or other result you saw at what
>> >point.
>> >
>> >RC
>> >
>> >"Les Dodman" > wrote in message
>> gers.com...
>> >> Thank you for your reply.
>> >>
>> >> Problem at the moment is I don't get the repair option, it asks if I
>> >> want to continue with the present installation? Is there a way to get
>> >> to the repair option without continuing the present "upgreade"
>> >> install?
>> >>
>> >> Les......
>> >>
>> >> On Tue, 12 Aug 2003 16:52:39 -0500, "R. C. White" >
>> >> wrote:
>> >>
>> >> >Hi, Les.
>> >> >
>> >> >You might want to read this KB article:
>> >> >How to Perform an In-Place Upgrade (Reinstallation) of Windows XP
>> >> >http://support.microsoft.com/default.aspx?scid=KB;en-us;q315341
>> >> >
>> >> >Did WinXP come pre-installed on your computer? What make and model
>> >computer
>> >> >do you have? Some OEMs package their systems in such a way that you
>use
>> >the
>> >> >OEM's instructions, rather than Microsoft's instructions, to install
>or
>> >> >reinstall WinXP on their products. Have you visited Tech Support on
>your
>> >> >computer maker's website?
>> >> >
>> >> >RC
>> >> >
>> >> >"Les Dodman" > wrote in message
>> >> gers.com...
>> >> >> Windows XP Reinstall (upgrade choice) over previous XP OS reboot
>> >> >> problem
>> >> >>
>> >> >> I have started a windows XP home version reinstall over top of the
>XP
>> >> >> already on my system thinking it would fix some errors. This was so
>I
>> >> >> wouldn't lose anything and hopefully just refresh my XP,.
>> >> >>
>> >> >> The problem is when it gets to the installing dvices protion of th
>> >> >> install (around 34 minutes remaining) it reboots and then of course
>> >> >> just keeps looping through this cycle.
>> >> >>
>> >> >> Can anyone help me get window restored without having to do a new
>> >> >> install?
>> >> >>
>> >> >> I don't have a system restore point.
>> >> >>
>> >> >> Thank you in advance.
>> >> >>
>> >> >> Les......
>> >> >> Les Dodman
>> >> >>
>> >> >
>> >> >
>> >>
>> >> Les Dodman
>> >>
>> >
>> >
>>
>> Les Dodman
>>
>
>

Les Dodman

[Les Dodman]

Actually I lied this time.

The setup got to the point where it says

Setup cannot set the required Windows XP configuration information.
This indicates an internal Setup error.

Contact your system administrator. (Me I guess)

Thank you,

Les.....


On Fri, 15 Aug 2003 09:36:58 -0500, "R. C. White" >
wrote:

>Hi, Les.
>
>Thanks for those details. Now I know that you don't have a Dell, HP, etc.,
>so I can eliminate those blind alleys. Your hardware is quality stuff and
>quite capable of running WinXP, so we don't have to worry about possible
>problems in that area. I'm sorry your hardware assembler is not more
>interested in helping their customer, but at least you've told me enough
>that I can assume that you probably have the "generic OEM" version of
>WinXP - and that you do have an OEM WinXP CD-ROM. Your copy of WinXP
>probably is "married" to that specific set of hardware, but that should not
>get in the way of an in-place upgrade on the same computer.
>
>Now that we've cleared up all that...
>
>> I tried to do method 2 as you suggested, that is boot from the CD and
>> follow along. However, I don't get the upgrade or repair options when
>> I do that. I get a continue with the present install or a new install
>> option and there is now push for R option.
>
>As the KB article (315341) says (not very clearly), don't expect to see the
>word "upgrade". Do NOT press R at the first menu; that puts you into the
>Recovery Console, which is very useful for some things, but not for doing
>the "repair reinstall". Just press Enter to set up WinXP. Then press F8 to
>accept the EULA.
>
>And here is the tricky part. Here is where you press R to Repair your
>present WinXP installation.
>
>But, that's where your step-by-step recital ended. :>(
>
>Did you press R? What did you see next?
>
>RC
>--
>R. C. White, CPA
>San Marcos, TX

>Microsoft Windows MVP
>
>"Les Dodman" > wrote in message
gers.com...
>> Windows XP Home Version was installed on my Hard Drive when I brought
>> my computer home. I have the original CD with serial number attached
>> to the case of my computer. I am trying to reinstall (Upgrade choice)
>> the Windows XP Home, the same version from the original CD
>>
>> Summit Direct put my machine together and can't help me with this
>> issue, I have called them.
>>
>> My computer is a pentium IV, 1.9 GHZ CPU.
>> ASUB P4B266-C MB, 1Gig of RAM
>> Maxtor HD
>>
>> Originally I was getting a Kernal error, that said the following,
>> lKernal.exe e-Application Error
>>
>> The instruction at 0x771c741a referenced memory at 0x00169e68. The
>> memory could not be read.
>>
>> I decided (inappropriately obviously) to reinstall Windows XP Home and
>> use the upgrade choice so hopefully it would just repair the present
>> windows installation. I have already started this, I did this from
>> within Windows originally. Now the install (reinstall, setup) gets to
>> within about 34 minutes left (it is installing devices) and reboots,
>> the computer restarts and goes back into setup gets to the same point
>> in the install and reboots again.
>>
>> I tried to do method 2 as you suggested, that is boot from the CD and
>> follow along. However, I don't get the upgrade or repair options when
>> I do that. I get a continue with the present install or a new install
>> option and there is now push for R option.
>>
>> Since I can't get into windows at all now backing up my hard drive is
>> going to be tricky. However, if I opt for a new install over the old
>> one or into a different directory that will hopefully allow me to get
>> back to my hard drive through windows. Could I not then back up my
>> hard drive, or at least copy the files I need, then format my hard
>> drive and start fresh? I have a second hard drive in my computer and
>> could back up the iportant stuff to there and start fresh (last
>> choice). If I can't do that I guess I'll have to take my hard drive
>> out make it a slave, attach it to another computer with XP and copy it
>> that way.
>>
>> I am on a home network, can I boot with a DOS disk, recognize C: drive
>> and copy files over the network?
>>
>> Hope I answered all, At this point the other than whats happening in
>> this endless loop install I don't think the error messages are a
>> problem.
>>
>> Les.......
>>
>> On Thu, 14 Aug 2003 10:49:41 -0500, "R. C. White" >
>> wrote:
>>
>> >Hi, Les.
>> >
>> >You didn't answer the question, so I'll ask again: Did WinXP come
>> >preinstalled on your computer? What make and model computer? And please
>> >clarify: which version of WinXP (Home or Professional) was
>pre-installed,
>> >and which version are you trying to install now?
>> >
>> >Please read the entire KB article 315341 before you begin. Are you
>trying
>> >to use Method 1: Reinstall Windows XP from Within Windows XP, or Method
>2:
>> >Reinstall Windows XP by Starting Your Computer from the Windows XP CD?
>> >
>> >As it says, an "in-place upgrade" is also known as a "repair reinstall".
>> >The alternative is a complete clean install, which would require you to
>> >backup your data, (optionally) repartition and reformat your hard drive,
>> >re-install WinXP from scratch, re-install all your applications, then
>> >restore your data. The "in-place upgrade" is so-called because, like an
>> >upgrade, it preserves all or most of your installed applications and all
>of
>> >your data. Dozens of users like yourself ask the same or some very
>similar
>> >question every week here, get the same advice, and most of them report
>> >success with this procedure.
>> >
>> >Post back with answers to these questions. And please tell us, step by
>> >step, what you did and what error message or other result you saw at what
>> >point.
>> >
>> >RC
>> >
>> >"Les Dodman" > wrote in message
>> gers.com...
>> >> Thank you for your reply.
>> >>
>> >> Problem at the moment is I don't get the repair option, it asks if I
>> >> want to continue with the present installation? Is there a way to get
>> >> to the repair option without continuing the present "upgreade"
>> >> install?
>> >>
>> >> Les......
>> >>
>> >> On Tue, 12 Aug 2003 16:52:39 -0500, "R. C. White" >
>> >> wrote:
>> >>
>> >> >Hi, Les.
>> >> >
>> >> >You might want to read this KB article:
>> >> >How to Perform an In-Place Upgrade (Reinstallation) of Windows XP
>> >> >http://support.microsoft.com/default.aspx?scid=KB;en-us;q315341
>> >> >
>> >> >Did WinXP come pre-installed on your computer? What make and model
>> >computer
>> >> >do you have? Some OEMs package their systems in such a way that you
>use
>> >the
>> >> >OEM's instructions, rather than Microsoft's instructions, to install
>or
>> >> >reinstall WinXP on their products. Have you visited Tech Support on
>your
>> >> >computer maker's website?
>> >> >
>> >> >RC
>> >> >
>> >> >"Les Dodman" > wrote in message
>> >> gers.com...
>> >> >> Windows XP Reinstall (upgrade choice) over previous XP OS reboot
>> >> >> problem
>> >> >>
>> >> >> I have started a windows XP home version reinstall over top of the
>XP
>> >> >> already on my system thinking it would fix some errors. This was so
>I
>> >> >> wouldn't lose anything and hopefully just refresh my XP,.
>> >> >>
>> >> >> The problem is when it gets to the installing dvices protion of th
>> >> >> install (around 34 minutes remaining) it reboots and then of course
>> >> >> just keeps looping through this cycle.
>> >> >>
>> >> >> Can anyone help me get window restored without having to do a new
>> >> >> install?
>> >> >>
>> >> >> I don't have a system restore point.
>> >> >>
>> >> >> Thank you in advance.
>> >> >>
>> >> >> Les......
>> >> >> Les Dodman
>> >> >>
>> >> >
>> >> >
>> >>
>> >> Les Dodman
>> >>
>> >
>> >
>>
>> Les Dodman
>>
>
>

Les Dodman