XP upgrade

[Edward Cespedes]

I recently purchased a Toshiba laptop, which came with XP
home edition SP1, but when I upgrade to XP professional I
loose my modem connectivity, meaning that in Device
Manager the modem is still there and when I run diagnose
tool to query the modem, it comes back fine. But when I
try to configure a dial up, it says that there is no
modem connected.

Do you have an answer to this problem?

Please advice

Thank You

[Michael Solomon \(MS-MVP Windows Shell/User\)]

Edward Cespedes wrote:
> I recently purchased a Toshiba laptop, which came with XP
> home edition SP1, but when I upgrade to XP professional I
> loose my modem connectivity, meaning that in Device
> Manager the modem is still there and when I run diagnose
> tool to query the modem, it comes back fine. But when I
> try to configure a dial up, it says that there is no
> modem connected.
>
> Do you have an answer to this problem?
>
> Please advice
>
> Thank You
Have you tried deleting the modem, rebooting and letting XP redetect it and
then trying to configure your dialup?

Have you checked for updated drivers for your modem?

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/