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Everardo Ortiz
December 9th 03, 10:25 AM
I have Windows XP installed on my Compaq laptop. Tuesday
morning I tried turning it on and I got a black screen
asking me to restart under safe mode, last known good
configuration or other modes. When that did not work I
tried the Quick Restore CD's that came with the computer.
However, when I inserted them in the drive I got a
message to either Abort, Retry or Fail. Nothing happened.
How could I have fixed this. I ask how I could because I
was so frustruated I slammed my computer on the floor.
I'm scared to turn it on now.

Thanks
Everardo

Bruce Chambers
December 9th 03, 10:25 AM
Greetings --

You'll need to contact Compaq to arrange sending in the laptop for
repair. Naturally, you'll have to have a valid credit card in hand
when making the arrangements, as Compaq's warranty doesn't cover
temper tantrums.

Bruce Chambers

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having both at once. -- RAH


"Everardo Ortiz" > wrote in message
...
> I have Windows XP installed on my Compaq laptop. Tuesday
> morning I tried turning it on and I got a black screen
> asking me to restart under safe mode, last known good
> configuration or other modes. When that did not work I
> tried the Quick Restore CD's that came with the computer.
> However, when I inserted them in the drive I got a
> message to either Abort, Retry or Fail. Nothing happened.
> How could I have fixed this. I ask how I could because I
> was so frustruated I slammed my computer on the floor.
> I'm scared to turn it on now.
>
> Thanks
> Everardo

USCG Vet
December 9th 03, 10:27 AM
Trying to make a 64 bit windows machine, eh?

Doesn't work that way.

"Everardo Ortiz" > wrote in message
...
> I have Windows XP installed on my Compaq laptop. Tuesday
> morning I tried turning it on and I got a black screen
> asking me to restart under safe mode, last known good
> configuration or other modes. When that did not work I
> tried the Quick Restore CD's that came with the computer.
> However, when I inserted them in the drive I got a
> message to either Abort, Retry or Fail. Nothing happened.
> How could I have fixed this. I ask how I could because I
> was so frustruated I slammed my computer on the floor.
> I'm scared to turn it on now.
>
> Thanks
> Everardo

yeloduke
December 9th 03, 10:29 AM
Computers should be sold with a warning that they are VERY complicated ,
highly technical and usually a waste of space. I recommend jumping on it a
few more times to put it out of it's misery.

"Everardo Ortiz" > wrote in message
...
> I have Windows XP installed on my Compaq laptop. Tuesday
> morning I tried turning it on and I got a black screen
> asking me to restart under safe mode, last known good
> configuration or other modes. When that did not work I
> tried the Quick Restore CD's that came with the computer.
> However, when I inserted them in the drive I got a
> message to either Abort, Retry or Fail. Nothing happened.
> How could I have fixed this. I ask how I could because I
> was so frustruated I slammed my computer on the floor.
> I'm scared to turn it on now.
>
> Thanks
> Everardo

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