P Mossel
December 9th 03, 10:36 AM
> i'm trying to install xp pro to a new hard drive
> message: file\i386\ntkrnlmp.exe could not be loaded
> the error code is 7
> setup cannot continue
Quoting KB article 812580:
When you upgrade from either Microsoft Windows 98 or
Microsoft Windows Millennium Edition to Windows XP, you
may receive the following error message:
ntkrnlmp.exe could not be loaded
Error Code 7
CAUSE
This issue may occur if Windows XP Setup incorrectly
identifies the number of processors in your computer. The
Ntkrnlmp.exe file is part of Windows XP multiple-
processor support. The Ntkrnlmp.exe file is installed if
Windows XP Setup incorrectly identifies the number of
processors in your computer.
RESOLUTION
To resolve this issue:
Perform the troubleshooting steps that are described in
the following Microsoft Knowledge Base article:
310064 HOW TO: Troubleshoot Windows XP Problems During
Installation When You Upgrade from Windows 98 or Windows
Me
> message: file\i386\ntkrnlmp.exe could not be loaded
> the error code is 7
> setup cannot continue
Quoting KB article 812580:
When you upgrade from either Microsoft Windows 98 or
Microsoft Windows Millennium Edition to Windows XP, you
may receive the following error message:
ntkrnlmp.exe could not be loaded
Error Code 7
CAUSE
This issue may occur if Windows XP Setup incorrectly
identifies the number of processors in your computer. The
Ntkrnlmp.exe file is part of Windows XP multiple-
processor support. The Ntkrnlmp.exe file is installed if
Windows XP Setup incorrectly identifies the number of
processors in your computer.
RESOLUTION
To resolve this issue:
Perform the troubleshooting steps that are described in
the following Microsoft Knowledge Base article:
310064 HOW TO: Troubleshoot Windows XP Problems During
Installation When You Upgrade from Windows 98 or Windows
Me