XP Shutdown Problem

[John Calder]

Hi

My Windows XP takes up to 20 minutes to shut down. I have
disabled the exit sound (in case it was a corrupt sound
file) I have lowered the shutdown time in the registry.

When I selct "Shut Down" it stays on the blue screen for
about 20 minutes before eventually going to the black
screen where it tells you that it is now safe to turn off
your computer. It then shuts down ok. I have noticed that
about every 5-6 minutes there is some disk activity while
all this is going on.

Everything alse runs fine with the operating system, its
only the shutdown that is causing me problems. I have
checked it with an up to date virus scan (Nortons) and
there are no signs of virus.

Any Ideas?

Thanks

John Calder

[Rick \Nutcase\ Rogers]

Hi,

Try disabling Norton's before initiating shutdown (hit ctrl+shift+escape and
end Norton's various executables on the processes tab), see if that helps.
If it does, then it's an issue you should take to symantec support. If not,
see if the troubleshooters from MVP Jim Eshelman help:
http://aumha.org/win5/a/shtdwnxp.htm

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Windows
Windows isn't rocket science! That's my other hobby!
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"John Calder" > wrote in message
...
> Hi
>
> My Windows XP takes up to 20 minutes to shut down. I have
> disabled the exit sound (in case it was a corrupt sound
> file) I have lowered the shutdown time in the registry.
>
> When I selct "Shut Down" it stays on the blue screen for
> about 20 minutes before eventually going to the black
> screen where it tells you that it is now safe to turn off
> your computer. It then shuts down ok. I have noticed that
> about every 5-6 minutes there is some disk activity while
> all this is going on.
>
> Everything alse runs fine with the operating system, its
> only the shutdown that is causing me problems. I have
> checked it with an up to date virus scan (Nortons) and
> there are no signs of virus.
>
> Any Ideas?
>
> Thanks
>
> John Calder
>
>