Modem Instalation Problem

[Dave Steele and steve Ruhl]

I have an Alienware Dragon computer with XP Professional.
It was working after removing MSblast
We downloaded some patches and installed Macafee Online
virus protection.
Some desktop icons dissapeared. The modem quit working.
The driver shows in device manager and diagnose modem tab
shows it as working but you can't create a new connection
(it only shows broadband as a choice) using new connection
wizard or change modem in MSN Exploreer (it says no modem
detected)?.

[Wesley Vogel]

I would not have Macaffee software in the same building as my PC.

"Dave Steele and steve Ruhl" > wrote in message
...
> I have an Alienware Dragon computer with XP Professional.
> It was working after removing MSblast
> We downloaded some patches and installed Macafee Online
> virus protection.
> Some desktop icons dissapeared. The modem quit working.
> The driver shows in device manager and diagnose modem tab
> shows it as working but you can't create a new connection
> (it only shows broadband as a choice) using new connection
> wizard or change modem in MSN Exploreer (it says no modem
> detected)?.
>
>


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Checked by AVG anti-virus system (http://www.grisoft.com).
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[Ed Felty]

Dave Steele and steve Ruhl wrote:
>> I have an Alienware Dragon computer with XP Professional.
>> It was working after removing MSblast
>> We downloaded some patches and installed Macafee Online
>> virus protection.
>> Some desktop icons dissapeared. The modem quit working.
>> The driver shows in device manager and diagnose modem tab
>> shows it as working but you can't create a new connection
>> (it only shows broadband as a choice) using new connection
>> wizard or change modem in MSN Exploreer (it says no modem
>> detected)?.

I've seen the missing connection problem after a 'repair' of WinXP Pro...the
fix being the reinstallation of SP1 and it miraculously reappears. Off hand
I can't find the MSKB article about this problem. The other difficulties, I
don't know...personally I've never used Macafee.

Eddie in Colorado Springs

"Opportunity may only knock once, but temptation bangs on your door
forever."

[Wesley Vogel]

Xref: kermit microsoft.public.windowsxp.hardware:159126

Ed;
Personally you never want to use Mcafee products.
Wes in Greeley
"Ed Felty" > wrote in message
...
> Dave Steele and steve Ruhl wrote:
> >> I have an Alienware Dragon computer with XP Professional.
> >> It was working after removing MSblast
> >> We downloaded some patches and installed Macafee Online
> >> virus protection.
> >> Some desktop icons dissapeared. The modem quit working.
> >> The driver shows in device manager and diagnose modem tab
> >> shows it as working but you can't create a new connection
> >> (it only shows broadband as a choice) using new connection
> >> wizard or change modem in MSN Exploreer (it says no modem
> >> detected)?.
>
> I've seen the missing connection problem after a 'repair' of WinXP
Pro...the
> fix being the reinstallation of SP1 and it miraculously reappears. Off
hand
> I can't find the MSKB article about this problem. The other difficulties,
I
> don't know...personally I've never used Macafee.
>
> Eddie in Colorado Springs
>
> "Opportunity may only knock once, but temptation bangs on your door
> forever."
>


---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.510 / Virus Database: 307 - Release Date: 8/14/2003