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Peter
May 23rd 04, 06:06 PM
I have a Canon S900 and an Epson Stylus Photo. Until
recently everything worked fine. Now I cannot get colors
to print correctly on either printer. Everything is washed
out or with a blue or green hue. Because both printers are
failing to print properly I guess the problem must be to
do with a Windows XP setting that somehow has become
changed.

Can anyone help?

Cari \(MS MVP\)
May 24th 04, 06:52 AM
Are you using genuine ink or not? Have you run cleaning and maintenance
cycles as per the printer manuals?
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

"Peter" > wrote in message
...
> I have a Canon S900 and an Epson Stylus Photo. Until
> recently everything worked fine. Now I cannot get colors
> to print correctly on either printer. Everything is washed
> out or with a blue or green hue. Because both printers are
> failing to print properly I guess the problem must be to
> do with a Windows XP setting that somehow has become
> changed.
>
> Can anyone help?
>

Peter
May 24th 04, 09:15 AM
I am using a mixture of genuine and compatible in which I
have done for years. I have tried "Cleaning" and "Deep
Clening" but no difference. I would have thought that
because it has happend with both printer similtaneously
that it was more likely to be something to do with Window?

Peter
>-----Original Message-----
>Are you using genuine ink or not? Have you run cleaning
and maintenance
>cycles as per the printer manuals?
>--
>Cari (MS-MVP Windows Client - Printing, Imaging &
Hardware)
>www.coribright.com
>
>"Peter" > wrote in message
...
>> I have a Canon S900 and an Epson Stylus Photo. Until
>> recently everything worked fine. Now I cannot get colors
>> to print correctly on either printer. Everything is
washed
>> out or with a blue or green hue. Because both printers
are
>> failing to print properly I guess the problem must be to
>> do with a Windows XP setting that somehow has become
>> changed.
>>
>> Can anyone help?
>>
>
>
>.
>

Tom Ferguson
May 24th 04, 07:29 PM
Is a color-matching profile in use (Printer Properties in the printer
driver settings)? If so, has it changed? e.g. have you installed a graphics
program or update for one that might have changed this setting?

Tom
MSMVP-DTS

"Peter" > wrote in message
...
>I have a Canon S900 and an Epson Stylus Photo. Until
> recently everything worked fine. Now I cannot get colors
> to print correctly on either printer. Everything is washed
> out or with a blue or green hue. Because both printers are
> failing to print properly I guess the problem must be to
> do with a Windows XP setting that somehow has become
> changed.
>
> Can anyone help?
>

Peter
May 24th 04, 08:32 PM
Do you mean Color Profiles? The answer is I con't know if
they have changed. I'm not aware of any new graphics
programs either.

>-----Original Message-----
>Is a color-matching profile in use (Printer Properties
in the printer
>driver settings)? If so, has it changed? e.g. have you
installed a graphics
>program or update for one that might have changed this
setting?
>
>Tom
>MSMVP-DTS
>
>"Peter" > wrote in message
...
>>I have a Canon S900 and an Epson Stylus Photo. Until
>> recently everything worked fine. Now I cannot get colors
>> to print correctly on either printer. Everything is
washed
>> out or with a blue or green hue. Because both printers
are
>> failing to print properly I guess the problem must be to
>> do with a Windows XP setting that somehow has become
>> changed.
>>
>> Can anyone help?
>>
>
>
>.
>

Tom Ferguson
May 25th 04, 04:14 AM
I see I was not sufficiently explicit. I wanted you to actually check to see
if a profile was in use.
To do this, navigate to Control Panel Printers and faxes and highlight the
printer. Right Click Select Properties from the context menu. Select
Color Management. Check the Color for color profiles in the list. For
future reference, note the selected entry if there is one the delete it. OK
out.

Check printing.

Does anyone else use the computer? If so, could you check to see if they
added any programs since the time the color was printing better?


Let us know.
Tom
MSMVP-DTS


"Peter" > wrote in message
...
> Do you mean Color Profiles? The answer is I con't know if
> they have changed. I'm not aware of any new graphics
> programs either.
>
>>-----Original Message-----
>>Is a color-matching profile in use (Printer Properties
> in the printer
>>driver settings)? If so, has it changed? e.g. have you
> installed a graphics
>>program or update for one that might have changed this
> setting?
>>
>>Tom
>>MSMVP-DTS
>>
>>"Peter" > wrote in message
...
>>>I have a Canon S900 and an Epson Stylus Photo. Until
>>> recently everything worked fine. Now I cannot get colors
>>> to print correctly on either printer. Everything is
> washed
>>> out or with a blue or green hue. Because both printers
> are
>>> failing to print properly I guess the problem must be to
>>> do with a Windows XP setting that somehow has become
>>> changed.
>>>
>>> Can anyone help?
>>>
>>
>>
>>.
>>

Peter
May 25th 04, 04:36 PM
I did as yiu suggested and deleted the Color Profile and
checked the printing. The printing on the Epson was normal
but on the Canon there was no change. Any suggestions?

No one else uses these printers.

Peter

>-----Original Message-----
>I see I was not sufficiently explicit. I wanted you to
actually check to see
>if a profile was in use.
>To do this, navigate to Control Panel Printers and faxes
and highlight the
>printer. Right Click Select Properties from the
context menu. Select
>Color Management. Check the Color for color profiles in
the list. For
>future reference, note the selected entry if there is one
the delete it. OK
>out.
>
>Check printing.
>
>Does anyone else use the computer? If so, could you check
to see if they
>added any programs since the time the color was printing
better?
>
>
>Let us know.
>Tom
>MSMVP-DTS
>
>
>"Peter" > wrote in message
...
>> Do you mean Color Profiles? The answer is I con't know
if
>> they have changed. I'm not aware of any new graphics
>> programs either.
>>
>>>-----Original Message-----
>>>Is a color-matching profile in use (Printer Properties
>> in the printer
>>>driver settings)? If so, has it changed? e.g. have you
>> installed a graphics
>>>program or update for one that might have changed this
>> setting?
>>>
>>>Tom
>>>MSMVP-DTS
>>>
>>>"Peter" > wrote in message
...
>>>>I have a Canon S900 and an Epson Stylus Photo. Until
>>>> recently everything worked fine. Now I cannot get
colors
>>>> to print correctly on either printer. Everything is
>> washed
>>>> out or with a blue or green hue. Because both printers
>> are
>>>> failing to print properly I guess the problem must be
to
>>>> do with a Windows XP setting that somehow has become
>>>> changed.
>>>>
>>>> Can anyone help?
>>>>
>>>
>>>
>>>.
>>>
>
>
>.
>

Tom Ferguson
May 25th 04, 09:24 PM
Just for greater assurance, did you check the setting in both the Canon and
Epson drivers?

Tom
MSMVP-DTS

"Peter" > wrote in message
...
>I did as yiu suggested and deleted the Color Profile and
> checked the printing. The printing on the Epson was normal
> but on the Canon there was no change. Any suggestions?
>
> No one else uses these printers.
>
> Peter
>
>>-----Original Message-----
>>I see I was not sufficiently explicit. I wanted you to
> actually check to see
>>if a profile was in use.
>>To do this, navigate to Control Panel Printers and faxes
> and highlight the
>>printer. Right Click Select Properties from the
> context menu. Select
>>Color Management. Check the Color for color profiles in
> the list. For
>>future reference, note the selected entry if there is one
> the delete it. OK
>>out.
>>
>>Check printing.
>>
>>Does anyone else use the computer? If so, could you check
> to see if they
>>added any programs since the time the color was printing
> better?
>>
>>
>>Let us know.
>>Tom
>>MSMVP-DTS
>>
>>
>>"Peter" > wrote in message
...
>>> Do you mean Color Profiles? The answer is I con't know
> if
>>> they have changed. I'm not aware of any new graphics
>>> programs either.
>>>
>>>>-----Original Message-----
>>>>Is a color-matching profile in use (Printer Properties
>>> in the printer
>>>>driver settings)? If so, has it changed? e.g. have you
>>> installed a graphics
>>>>program or update for one that might have changed this
>>> setting?
>>>>
>>>>Tom
>>>>MSMVP-DTS
>>>>
>>>>"Peter" > wrote in message
...
>>>>>I have a Canon S900 and an Epson Stylus Photo. Until
>>>>> recently everything worked fine. Now I cannot get
> colors
>>>>> to print correctly on either printer. Everything is
>>> washed
>>>>> out or with a blue or green hue. Because both printers
>>> are
>>>>> failing to print properly I guess the problem must be
> to
>>>>> do with a Windows XP setting that somehow has become
>>>>> changed.
>>>>>
>>>>> Can anyone help?
>>>>>
>>>>
>>>>
>>>>.
>>>>
>>
>>
>>.
>>

Tom Ferguson
May 26th 04, 02:12 AM
OK. I hope the Epson is now producing better color.

For the Canon, go back to the setting for Color Profiles; click on Add and
see what, if anything is listed. Try another profile, if possible.

Let me know.

Tom
MSMVP-DTS


"Peter" > wrote in message
...
> Yes I did and removed both
>
>>-----Original Message-----
>>Just for greater assurance, did you check the setting in
> both the Canon and
>>Epson drivers?
>>
>>Tom
>>MSMVP-DTS
>>
>>"Peter" > wrote in message
...
>>>I did as yiu suggested and deleted the Color Profile and
>>> checked the printing. The printing on the Epson was
> normal
>>> but on the Canon there was no change. Any suggestions?
>>>
>>> No one else uses these printers.
>>>
>>> Peter
>>>
>>>>-----Original Message-----
>>>>I see I was not sufficiently explicit. I wanted you to
>>> actually check to see
>>>>if a profile was in use.
>>>>To do this, navigate to Control Panel Printers and
> faxes
>>> and highlight the
>>>>printer. Right Click Select Properties from the
>>> context menu. Select
>>>>Color Management. Check the Color for color profiles in
>>> the list. For
>>>>future reference, note the selected entry if there is
> one
>>> the delete it. OK
>>>>out.
>>>>
>>>>Check printing.
>>>>
>>>>Does anyone else use the computer? If so, could you
> check
>>> to see if they
>>>>added any programs since the time the color was printing
>>> better?
>>>>
>>>>
>>>>Let us know.
>>>>Tom
>>>>MSMVP-DTS
>>>>
>>>>
>>>>"Peter" > wrote in message
...
>>>>> Do you mean Color Profiles? The answer is I con't know
>>> if
>>>>> they have changed. I'm not aware of any new graphics
>>>>> programs either.
>>>>>
>>>>>>-----Original Message-----
>>>>>>Is a color-matching profile in use (Printer Properties
>>>>> in the printer
>>>>>>driver settings)? If so, has it changed? e.g. have
> you
>>>>> installed a graphics
>>>>>>program or update for one that might have changed this
>>>>> setting?
>>>>>>
>>>>>>Tom
>>>>>>MSMVP-DTS
>>>>>>
>>>>>>"Peter" > wrote in message
...
>>>>>>>I have a Canon S900 and an Epson Stylus Photo. Until
>>>>>>> recently everything worked fine. Now I cannot get
>>> colors
>>>>>>> to print correctly on either printer. Everything is
>>>>> washed
>>>>>>> out or with a blue or green hue. Because both
> printers
>>>>> are
>>>>>>> failing to print properly I guess the problem must
> be
>>> to
>>>>>>> do with a Windows XP setting that somehow has become
>>>>>>> changed.
>>>>>>>
>>>>>>> Can anyone help?
>>>>>>>
>>>>>>
>>>>>>
>>>>>>.
>>>>>>
>>>>
>>>>
>>>>.
>>>>
>>
>>
>>.
>>

Peter
May 26th 04, 09:51 AM
No Colour Profile was listed. I've tried a number of
profiles and there is no difference. I tried printing from
Paintshop Pro and Microsoft Photo Editor and all the
blacks are printed as green. If I print a wWord document
the black is fine but the colours are nothing like they
should be.

I've also tried uninstalling the printer, including
deleting drivers and tghen reinstalling again but without
any improvement.

-----Original Message-----
>OK. I hope the Epson is now producing better color.
>
>For the Canon, go back to the setting for Color Profiles;
click on Add and
>see what, if anything is listed. Try another profile, if
possible.
>
>Let me know.
>
>Tom
>MSMVP-DTS
>
>
>"Peter" > wrote in message
...
>> Yes I did and removed both
>>
>>>-----Original Message-----
>>>Just for greater assurance, did you check the setting in
>> both the Canon and
>>>Epson drivers?
>>>
>>>Tom
>>>MSMVP-DTS
>>>
>>>"Peter" > wrote in message
...
>>>>I did as yiu suggested and deleted the Color Profile
and
>>>> checked the printing. The printing on the Epson was
>> normal
>>>> but on the Canon there was no change. Any suggestions?
>>>>
>>>> No one else uses these printers.
>>>>
>>>> Peter
>>>>
>>>>>-----Original Message-----
>>>>>I see I was not sufficiently explicit. I wanted you to
>>>> actually check to see
>>>>>if a profile was in use.
>>>>>To do this, navigate to Control Panel Printers and
>> faxes
>>>> and highlight the
>>>>>printer. Right Click Select Properties from the
>>>> context menu. Select
>>>>>Color Management. Check the Color for color profiles
in
>>>> the list. For
>>>>>future reference, note the selected entry if there is
>> one
>>>> the delete it. OK
>>>>>out.
>>>>>
>>>>>Check printing.
>>>>>
>>>>>Does anyone else use the computer? If so, could you
>> check
>>>> to see if they
>>>>>added any programs since the time the color was
printing
>>>> better?
>>>>>
>>>>>
>>>>>Let us know.
>>>>>Tom
>>>>>MSMVP-DTS
>>>>>
>>>>>
>>>>>"Peter" > wrote in message
...
>>>>>> Do you mean Color Profiles? The answer is I con't
know
>>>> if
>>>>>> they have changed. I'm not aware of any new graphics
>>>>>> programs either.
>>>>>>
>>>>>>>-----Original Message-----
>>>>>>>Is a color-matching profile in use (Printer
Properties
>>>>>> in the printer
>>>>>>>driver settings)? If so, has it changed? e.g. have
>> you
>>>>>> installed a graphics
>>>>>>>program or update for one that might have changed
this
>>>>>> setting?
>>>>>>>
>>>>>>>Tom
>>>>>>>MSMVP-DTS
>>>>>>>
>>>>>>>"Peter" > wrote in message
...
>>>>>>>>I have a Canon S900 and an Epson Stylus Photo.
Until
>>>>>>>> recently everything worked fine. Now I cannot get
>>>> colors
>>>>>>>> to print correctly on either printer. Everything
is
>>>>>> washed
>>>>>>>> out or with a blue or green hue. Because both
>> printers
>>>>>> are
>>>>>>>> failing to print properly I guess the problem must
>> be
>>>> to
>>>>>>>> do with a Windows XP setting that somehow has
become
>>>>>>>> changed.
>>>>>>>>
>>>>>>>> Can anyone help?
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>.
>>>>>>>
>>>>>
>>>>>
>>>>>.
>>>>>
>>>
>>>
>>>.
>>>
>
>
>.
>

Tom Ferguson
May 26th 04, 11:12 PM
It might be a printer problem. e.g. color cartridge(s) need to be replaced,
or a partially clogged nozzle. Try running the head-cleaning utility for the
printer.

Tom
MSMVP-DTS

"Peter" > wrote in message
...
> No Colour Profile was listed. I've tried a number of
> profiles and there is no difference. I tried printing from
> Paintshop Pro and Microsoft Photo Editor and all the
> blacks are printed as green. If I print a wWord document
> the black is fine but the colours are nothing like they
> should be.
>
> I've also tried uninstalling the printer, including
> deleting drivers and tghen reinstalling again but without
> any improvement.
>
> -----Original Message-----
>>OK. I hope the Epson is now producing better color.
>>
>>For the Canon, go back to the setting for Color Profiles;
> click on Add and
>>see what, if anything is listed. Try another profile, if
> possible.
>>
>>Let me know.
>>
>>Tom
>>MSMVP-DTS
>>
>>
>>"Peter" > wrote in message
...
>>> Yes I did and removed both
>>>
>>>>-----Original Message-----
>>>>Just for greater assurance, did you check the setting in
>>> both the Canon and
>>>>Epson drivers?
>>>>
>>>>Tom
>>>>MSMVP-DTS
>>>>
>>>>"Peter" > wrote in message
...
>>>>>I did as yiu suggested and deleted the Color Profile
> and
>>>>> checked the printing. The printing on the Epson was
>>> normal
>>>>> but on the Canon there was no change. Any suggestions?
>>>>>
>>>>> No one else uses these printers.
>>>>>
>>>>> Peter
>>>>>
>>>>>>-----Original Message-----
>>>>>>I see I was not sufficiently explicit. I wanted you to
>>>>> actually check to see
>>>>>>if a profile was in use.
>>>>>>To do this, navigate to Control Panel Printers and
>>> faxes
>>>>> and highlight the
>>>>>>printer. Right Click Select Properties from the
>>>>> context menu. Select
>>>>>>Color Management. Check the Color for color profiles
> in
>>>>> the list. For
>>>>>>future reference, note the selected entry if there is
>>> one
>>>>> the delete it. OK
>>>>>>out.
>>>>>>
>>>>>>Check printing.
>>>>>>
>>>>>>Does anyone else use the computer? If so, could you
>>> check
>>>>> to see if they
>>>>>>added any programs since the time the color was
> printing
>>>>> better?
>>>>>>
>>>>>>
>>>>>>Let us know.
>>>>>>Tom
>>>>>>MSMVP-DTS
>>>>>>
>>>>>>
>>>>>>"Peter" > wrote in message
...
>>>>>>> Do you mean Color Profiles? The answer is I con't
> know
>>>>> if
>>>>>>> they have changed. I'm not aware of any new graphics
>>>>>>> programs either.
>>>>>>>
>>>>>>>>-----Original Message-----
>>>>>>>>Is a color-matching profile in use (Printer
> Properties
>>>>>>> in the printer
>>>>>>>>driver settings)? If so, has it changed? e.g. have
>>> you
>>>>>>> installed a graphics
>>>>>>>>program or update for one that might have changed
> this
>>>>>>> setting?
>>>>>>>>
>>>>>>>>Tom
>>>>>>>>MSMVP-DTS
>>>>>>>>
>>>>>>>>"Peter" > wrote in message
...
>>>>>>>>>I have a Canon S900 and an Epson Stylus Photo.
> Until
>>>>>>>>> recently everything worked fine. Now I cannot get
>>>>> colors
>>>>>>>>> to print correctly on either printer. Everything
> is
>>>>>>> washed
>>>>>>>>> out or with a blue or green hue. Because both
>>> printers
>>>>>>> are
>>>>>>>>> failing to print properly I guess the problem must
>>> be
>>>>> to
>>>>>>>>> do with a Windows XP setting that somehow has
> become
>>>>>>>>> changed.
>>>>>>>>>
>>>>>>>>> Can anyone help?
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>.
>>>>>>>>
>>>>>>
>>>>>>
>>>>>>.
>>>>>>
>>>>
>>>>
>>>>.
>>>>
>>
>>
>>.
>>

Dee Hagan
July 20th 06, 02:02 PM
I have a Canon S900 and an Epson Stylus Photo. Until
recently everything worked fine. Now I cannot get colors
to print correctly on either printer. Everything is washed
out or with a blue or green hue. Because both printers are
failing to print properly I guess the problem must be to
do with a Windows XP setting that somehow has become
changed.

Can anyone help?

Hi Peter:

I have had the same thing happen to me with my Hp 2000C and my Epson Stylus Photo 825. It was fine early yesterday and all of a sudden it won't print yellow or green. Yellow comes out white and green comes out blue. I have searched and searched. I tried the things that were suggested to you with no success. Have you found an answer by any chance?

Thanks,
Dee

Cari \(MS-MVP\)
July 22nd 06, 08:20 PM
Dee, since your problem only began yesterday, use System Restore to go back
to the day before yesterday and see if the problem recurs. If it does, then
it's probably not Windows but something internal to the printer or its ink.
When was the last time you checked to see if the ink cartridges were full?
Is this genuine manufacturer's ink?

What has happened to the PC since the time it printed correctly and the time
it didn't print correctly? Exactly what was changed.... drivers, installed
applications etc?
--
Cari (MS-MVP) Windows Client - Printing & Imaging
www.coribright.com/Windows


"Dee Hagan" > wrote in message
...

> Hi Peter:
>
> I have had the same thing happen to me with my Hp 2000C and my Epson
> Stylus Photo 825. It was fine early yesterday and all of a sudden it
> won't print yellow or green. Yellow comes out white and green comes
> out blue. I have searched and searched. I tried the things that were
> suggested to you with no success. Have you found an answer by any
> chance?
>
> Thanks,
> Dee
>
>
>
>
> --
> Dee Hagan

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