View Full Version : Error message 1720 Smart Hard Drive detects imminent failure
elizabeth timms
December 9th 03, 11:17 AM
I was recently infected the virus and am now receiving
this error message. After the message displayed, my
computer locked up, any one else had this problem?
Balberith
December 9th 03, 11:17 AM
> I was recently infected the virus and am now receiving
> this error message. After the message displayed, my
> computer locked up, any one else had this problem?
As far as I am aware the recent crop of viruses should certainly not cause
this kind of error to appear on your machine. The fact that the warning
appeared, combined with the lockup you experienced could indicate that your
hard drive is indeed about to fail.
If you continue to receive SMART warnings then I would highly recommend
replacing the relevant hard drive.
--
Balberith
-
If you don't say what you mean,
Then how can you ever mean what you say?
SpiderSpawnX
February 6th 04, 11:56 AM
I have myself recieved this "1720".
Here is the story:
My friend recently recieved a new hard drive under warrenty as his old one did die. No files where accessable and the hard drive was not recogognised on his or my computer. He has since recieved a new hard drive under warrenty, 10 gig's bigger :) i might add.
His old Hard drive came with Windows ME installed in his Compaq 4100CA Presario. I had installed Windows XP for him a few months back.
2 weeks ago he had purchased a new stick of ram and installed it himself. After doing so he recieved a missing NTLDR error and the OP would not boot. I tried unsuccessfuly to repair the boot files as I know how to do this. After a few more restarts the hard drive was undedectable. No OP found. Windows ME boot disk could not reformat the drive as no drive was found. My comp would not start up when connecting the drive as secondary. The drive was dead.
Now he had a new drive under warrenty. He also took back and exchanged the RAM he had bought Yet the new drive came only with Windows 98. Not Me. So again I installed XP. But unfortunatly I forgot to initiate the XP firewall before connecting to the Internet and he was immediatly infected with the MSBlaster virus. I had removed the virus. Yet, soon after, his computer restarted spontaniously and then recieved the error "1720".
So the question is... could the virus (software) damage the Disk (hardware)? I think not. But to the person who started this post, I seem to have the same problem.
Could it be the ram? Motherboard? I am not to worried, as he can get a new drive under warrenty.. but if they where stupid enough to just replace the drive when it was the ram or somthing else..he is afraid to go yet another 2 weeks without his comp as hes a student.
Any feedback would be appreciated.
SpiderSpawnX
February 6th 04, 12:03 PM
I forgot to add:
This time with the new drive.. you can reformat and i can see the files on the disk when connecting to my computer as secondary. Yet, the disk will not boot upon the first restart during the Xp installation process. Instaed "1720" comes up and then it boots from the XP cd and installation starts all over.
Prasad Addepalli
February 6th 04, 03:01 PM
Hi,
All modern hard drives include technology called S.M.A.R.T. (Self-Monitoring
Analysis and Reporting Technology) which can detect signs that the drive is
about to fail. The drive will then notify the system, resulting in the error
message,
"Error 1720 Imminent Hard Drive Failure"
Good time to start backing up important data..Contact your PC manufacturer
for any BIOS updates on this error message. This message can also occur if
the drive is incorrectly recognized. Also, set the BIOS to its default
values and check. If the error persists, time to check and get a new
drive.....this is not because of any virus. To my knowledge, the only virus
that affects a BIOS is the famous Chernobyl virus, and it simply shuts
things off..
Best of luck
Prasad
(aol - prasadbgd)
"SpiderSpawnX" > wrote in message
s.com...
> I have myself recieved this "1720".
>
> Here is the story:
> My friend recently recieved a new hard drive under warrenty as his old
> one did die. No files where accessable and the hard drive was not
> recogognised on his or my computer. He has since recieved a new hard
> drive under warrenty, 10 gig's bigger :) i might add.
>
> His old Hard drive came with Windows ME installed in his Compaq 4100CA
> Presario. I had installed Windows XP for him a few months back.
>
> 2 weeks ago he had purchased a new stick of ram and installed it
> himself. After doing so he recieved a missing NTLDR error and the OP
> would not boot. I tried unsuccessfuly to repair the boot files as I
> know how to do this. After a few more restarts the hard drive was
> undedectable. No OP found. Windows ME boot disk could not reformat the
> drive as no drive was found. My comp would not start up when connecting
> the drive as secondary. The drive was dead.
>
> Now he had a new drive under warrenty. He also took back and exchanged
> the RAM he had bought Yet the new drive came only with Windows 98. Not
> Me. So again I installed XP. But unfortunatly I forgot to initiate the
> XP firewall before connecting to the Internet and he was immediatly
> infected with the MSBlaster virus. I had removed the virus. Yet, soon
> after, his computer restarted spontaniously and then recieved the error
> "1720".
>
> So the question is... could the virus (software) damage the Disk
> (hardware)? I think not. But to the person who started this post, I
> seem to have the same problem.
>
> Could it be the ram? Motherboard? I am not to worried, as he can get a
> new drive under warrenty.. but if they where stupid enough to just
> replace the drive when it was the ram or somthing else..he is afraid to
> go yet another 2 weeks without his comp as hes a student.
>
> Any feedback would be appreciated.
> --
> SpiderSpawnX
> ------------------------------------------------------------------------
> posted via www.PCBanter.net
>
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