won't read drive E

[Kristy]

hello i have a burner. and i was just about to burn a
music video i made. when i noticed that when setting it
up. it kept on saying no burner installed. so i went to
my computer and i was in shock. there on my screen
showed. drive A, drive C, shared documents, and kristys
documents BUT NO DRIVE E!!!!!! like how mean can you get.
*sniffles* could you tell me how come, and how i can get
my drive E working again.

thanx
Kristy

[Cari \(MS-MVP\)]

Is it showing up in the BIOS when you startup your PC?

Have you checked the power cable and ribbon cable are still securely
attached to the back of the unit... and in the case of the ribbon cable, to
the motherboard?

Cari
www.coribright.com

"Kristy" > wrote in message
...
> hello i have a burner. and i was just about to burn a
> music video i made. when i noticed that when setting it
> up. it kept on saying no burner installed. so i went to
> my computer and i was in shock. there on my screen
> showed. drive A, drive C, shared documents, and kristys
> documents BUT NO DRIVE E!!!!!! like how mean can you get.
> *sniffles* could you tell me how come, and how i can get
> my drive E working again.
>
> thanx
> Kristy

[Alvin A Brown]

Hello

Try the link below also

http://support.microsoft.com/default.aspx?scid=kb;EN-US;314060

Alvin


Kristy wrote:

> hello i have a burner. and i was just about to burn a
> music video i made. when i noticed that when setting it
> up. it kept on saying no burner installed. so i went to
> my computer and i was in shock. there on my screen
> showed. drive A, drive C, shared documents, and kristys
> documents BUT NO DRIVE E!!!!!! like how mean can you get.
> *sniffles* could you tell me how come, and how i can get
> my drive E working again.
>
> thanx
> Kristy

[JeffO]

You may have some screwed-up services by Roxio or Nero.
Roxio adds some "UpperFilters" and "LowerFilters" settings
in the registry that sometimes cause what you describe. If
the BIOS sees the drive just fine, but Windows doesn't,
then this might be the problem. If so, search the registry
for UpperFilters and LowerFilters and delete them.
Then reboot and see if the drive reappears.

>-----Original Message-----
>hello i have a burner. and i was just about to burn a
>music video i made. when i noticed that when setting it
>up. it kept on saying no burner installed. so i went to
>my computer and i was in shock. there on my screen
>showed. drive A, drive C, shared documents, and kristys
>documents BUT NO DRIVE E!!!!!! like how mean can you get.
>*sniffles* could you tell me how come, and how i can get
>my drive E working again.
>
>thanx
>Kristy
>.
>