windows messenger error message

[melissao5480]

everytime i try to use messenger, i get an error message that says " windows messenger has encountered a problem and needs to close. sorry for the inconvenience. " Please help! this has been going on for a few weeks now.

[Jonathan Kay [MVP]]

Greetings Melissa,

In the error that apologizes for the inconvenience of Messenger shutting down, click the
"click here" link -- in the next screen, you'll see something like the
following: szAppName : msmsgs.exe szAppVer : 4.7.2009.0 szModName : rpcrt4.dll

If you could reply back with what the szModName has in your error, would make it easier to
determine what the problem is.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

"melissao5480" > wrote in message
...
> everytime i try to use messenger, i get an error message that says " windows messenger has
> encountered a problem and needs to close. sorry for the inconvenience. " Please help! this
> has been going on for a few weeks now.

[michelle sweeney]

I have the exact same problem and posted 5/28 and never
got a reply after the initial request for more
information. I hope you get a better response.
Michelle
>-----Original Message-----
>
> ok i am writting back to give you the following
that you requested.....
>as far as my windows messenger:
>
msmsgs.exe
>
4.7.0.2009
>
rtcdll.dll
>and my yahoo messenger message says:
>
ypager.exe
>
5.6.0.1358
>
ntdll.dll
>i sure hope this will help you help me....thanks
> ----- Jonathan Kay [MVP] wrote: -----
>
> Greetings Melissa,
>
> In the error that apologizes for the inconvenience
of Messenger shutting down, click the
> "click here" link -- in the next screen, you'll
see something like the
> following: szAppName : msmsgs.exe szAppVer :
4.7.2009.0 szModName : rpcrt4.dll
>
> If you could reply back with what the szModName has
in your error, would make it easier to
> determine what the problem is.
> ____________________________________________
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources -
http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2004
Jonathan Kay.
> You *must* contact me for redistribution rights.
>
> "melissao5480" > wrote in
message
> news:74472E59-F399-44FA-A1B7-
...
> > everytime i try to use messenger, i get an error
message that says " windows messenger has
> > encountered a problem and needs to close. sorry
for the inconvenience. " Please help! this
> > has been going on for a few weeks now.
>
>
>
>.
>

[jrby]

So what is causing this problem that many are having? I
have downloaded all the updates out there, uninstalled
all my messenger services and reinstalled them and still
have the problem. Please if anybody has any suggestions I
would appreciate it!


>-----Original Message-----
>I have the exact same problem and posted 5/28 and never
>got a reply after the initial request for more
>information. I hope you get a better response.
>Michelle
>>-----Original Message-----
>>
>> ok i am writting back to give you the following
>that you requested.....
>>as far as my windows messenger:
>>
>msmsgs.exe
>>
>4.7.0.2009
>>
>rtcdll.dll
>>and my yahoo messenger message says:
>>

> ypager.exe
>>

> 5.6.0.1358
>>

> ntdll.dll
>>i sure hope this will help you help me....thanks
>> ----- Jonathan Kay [MVP] wrote: -----
>>
>> Greetings Melissa,
>>
>> In the error that apologizes for the inconvenience
>of Messenger shutting down, click the
>> "click here" link -- in the next screen, you'll
>see something like the
>> following: szAppName : msmsgs.exe szAppVer :
>4.7.2009.0 szModName : rpcrt4.dll
>>
>> If you could reply back with what the szModName
has
>in your error, would make it easier to
>> determine what the problem is.
>> ____________________________________________
>> Jonathan Kay
>> Microsoft MVP - Windows Messenger/MSN Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources -
>http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2004
>Jonathan Kay.
>> You *must* contact me for redistribution rights.
>>
>> "melissao5480" > wrote in
>message
>> news:74472E59-F399-44FA-A1B7-
...
>> > everytime i try to use messenger, i get an error
>message that says " windows messenger has
>> > encountered a problem and needs to close. sorry
>for the inconvenience. " Please help! this
>> > has been going on for a few weeks now.
>>
>>
>>
>>.
>>
>.
>

[jrby]

So what is causing this problem that many are having? I
have downloaded all the updates out there, uninstalled
all my messenger services and reinstalled them and still
have the problem. Please if anybody has any suggestions I
would appreciate it!


>-----Original Message-----
>I have the exact same problem and posted 5/28 and never
>got a reply after the initial request for more
>information. I hope you get a better response.
>Michelle
>>-----Original Message-----
>>
>> ok i am writting back to give you the following
>that you requested.....
>>as far as my windows messenger:
>>
>msmsgs.exe
>>
>4.7.0.2009
>>
>rtcdll.dll
>>and my yahoo messenger message says:
>>

> ypager.exe
>>

> 5.6.0.1358
>>

> ntdll.dll
>>i sure hope this will help you help me....thanks
>> ----- Jonathan Kay [MVP] wrote: -----
>>
>> Greetings Melissa,
>>
>> In the error that apologizes for the inconvenience
>of Messenger shutting down, click the
>> "click here" link -- in the next screen, you'll
>see something like the
>> following: szAppName : msmsgs.exe szAppVer :
>4.7.2009.0 szModName : rpcrt4.dll
>>
>> If you could reply back with what the szModName
has
>in your error, would make it easier to
>> determine what the problem is.
>> ____________________________________________
>> Jonathan Kay
>> Microsoft MVP - Windows Messenger/MSN Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources -
>http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2004
>Jonathan Kay.
>> You *must* contact me for redistribution rights.
>>
>> "melissao5480" > wrote in
>message
>> news:74472E59-F399-44FA-A1B7-
...
>> > everytime i try to use messenger, i get an error
>message that says " windows messenger has
>> > encountered a problem and needs to close. sorry
>for the inconvenience. " Please help! this
>> > has been going on for a few weeks now.
>>
>>
>>
>>.
>>
>.
>

[jrby]

So what is causing this problem that many are having? I
have downloaded all the updates out there, uninstalled
all my messenger services and reinstalled them and still
have the problem. Please if anybody has any suggestions I
would appreciate it!


>-----Original Message-----
>I have the exact same problem and posted 5/28 and never
>got a reply after the initial request for more
>information. I hope you get a better response.
>Michelle
>>-----Original Message-----
>>
>> ok i am writting back to give you the following
>that you requested.....
>>as far as my windows messenger:
>>
>msmsgs.exe
>>
>4.7.0.2009
>>
>rtcdll.dll
>>and my yahoo messenger message says:
>>

> ypager.exe
>>

> 5.6.0.1358
>>

> ntdll.dll
>>i sure hope this will help you help me....thanks
>> ----- Jonathan Kay [MVP] wrote: -----
>>
>> Greetings Melissa,
>>
>> In the error that apologizes for the inconvenience
>of Messenger shutting down, click the
>> "click here" link -- in the next screen, you'll
>see something like the
>> following: szAppName : msmsgs.exe szAppVer :
>4.7.2009.0 szModName : rpcrt4.dll
>>
>> If you could reply back with what the szModName
has
>in your error, would make it easier to
>> determine what the problem is.
>> ____________________________________________
>> Jonathan Kay
>> Microsoft MVP - Windows Messenger/MSN Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources -
>http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2004
>Jonathan Kay.
>> You *must* contact me for redistribution rights.
>>
>> "melissao5480" > wrote in
>message
>> news:74472E59-F399-44FA-A1B7-
...
>> > everytime i try to use messenger, i get an error
>message that says " windows messenger has
>> > encountered a problem and needs to close. sorry
>for the inconvenience. " Please help! this
>> > has been going on for a few weeks now.
>>
>>
>>
>>.
>>
>.
>

[ewm]

Add me to the list of people having this problem on my sisters xp machine. I'm still using win 98 and am not having such a problem, but I sure would like to fix it for her!