Optical Mouse will not work!!!!!!!!!!!!!!!!!!!

[Stacey]

My drive was corrupted trying to get this thing to work.
I had to do a system restore, lost everything since my
dumb ass did not back up my files, which, come to find
out, I can't get that to work either, and I cannot get
support from Microsoft even though I have 90 days support
with this product.
PLEASE HELP!

[Jim Macklin]

What help do you want, what is your exact problem? What
hardware and what software media (CDS) do you have?

A system restore should not cause any data loss, unless you
mean you ran a "restore disk" such as provided by HP/Compaq
and formatted and reinstalled all the original conditions.

Which model optical mouse do you have? How was the drive
corrupted?


"Stacey" > wrote in message
...
| My drive was corrupted trying to get this thing to work.
| I had to do a system restore, lost everything since my
| dumb ass did not back up my files, which, come to find
| out, I can't get that to work either, and I cannot get
| support from Microsoft even though I have 90 days support
| with this product.
| PLEASE HELP!

[Stacey]

>-----Original Message-----
>What help do you want, what is your exact problem? What
>hardware and what software media (CDS) do you have?
>
>A system restore should not cause any data loss, unless
you
>mean you ran a "restore disk" such as provided by
HP/Compaq
>and formatted and reinstalled all the original
conditions.
>
>Which model optical mouse do you have? How was the drive
>corrupted?
>
>
>"Stacey" > wrote in message
...
>| My drive was corrupted trying to get this thing to
work.
>| I had to do a system restore, lost everything since my
>| dumb ass did not back up my files, which, come to find
>| out, I can't get that to work either, and I cannot get
>| support from Microsoft even though I have 90 days
support
>| with this product.
>| PLEASE HELP!
>
>
>.
>Okay, I did the restore. I am freaking out because I
cannot get my stuff saved to a disk so that I can attempt
to re-install the mouse. I have the Microsoft TrackBall
Optical & I am running XP-home. When I tried to install
the mouse software, the device was never recognized even
when I searched for new hardware. At that point, I had to
use the keyboard because the old mouse was unplugged &
the new one was not recognized. After restarting my
computer again, nothing worked (keyboard or mouse). I
took my tower to Best Buy & they told me that the device
was corrupted & to restore. Not even thinking about
losing everything.

Can you point me in the right direction getting the mouse
installed? You might even be able to help me figure out
why I cannot save files to the cd.