Yi Chen
December 9th 03, 12:10 PM
>-----Original Message-----
>Howdy Folks,
>
>With assistance from canon, I completely removed WIA
drivers for a canon g3
>camera, and installed updated ones using device manager.
The problem is that
>add/remove still identifies the original drivers from a
botched installation
>and does not provide the remove function. They just sit
there with date and
>frequency of use showing. Through the process of
removal , I have
>established that this causes intermittent crashes with
the IRQL blue screen
>message that still boots after the 27 second count down.
Canon has no
>answers for me and said go to Microsoft that has no
answers. All the removal
>option with removal software such as jv16 have been
tried and failed the
>broken entry just immediately returns. Can't reinstall
and remove either.
>This entry, or something in it, is somehow interfering
with the new drivers,
>and its not the old ones as they have been all removed.
I need some
>technical assistance from someone who knows what puts
the add/remove entry
>there in excruciating detail.The regedit examination of
the uninstall key
>does not show this entry anywhere..........Who can help?
Thanks
>
>
>.
>
>Howdy Folks,
>
>With assistance from canon, I completely removed WIA
drivers for a canon g3
>camera, and installed updated ones using device manager.
The problem is that
>add/remove still identifies the original drivers from a
botched installation
>and does not provide the remove function. They just sit
there with date and
>frequency of use showing. Through the process of
removal , I have
>established that this causes intermittent crashes with
the IRQL blue screen
>message that still boots after the 27 second count down.
Canon has no
>answers for me and said go to Microsoft that has no
answers. All the removal
>option with removal software such as jv16 have been
tried and failed the
>broken entry just immediately returns. Can't reinstall
and remove either.
>This entry, or something in it, is somehow interfering
with the new drivers,
>and its not the old ones as they have been all removed.
I need some
>technical assistance from someone who knows what puts
the add/remove entry
>there in excruciating detail.The regedit examination of
the uninstall key
>does not show this entry anywhere..........Who can help?
Thanks
>
>
>.
>