Win XP-SP2 RC-1

[TurboBob]

Just installed XP service pack 2, Release Candidate 1 on
my Win XP-Pro machine and now I am having issues running
Windows Installer and Disk Manager.

When I attempt to install programs, such as the latest
Tech-Net monthly CD", using MSI, I get an error
stating "The Windows Installer Service Could Not Be
Accessed" Then it goes on to say that this could be
caused if you are running Windows in safe mode or the
installer program is not properly installed.

The Installer service is not startedby default, but when
I do start it manually, it doesn't help because I get the
same error regardless of what state the installer service
is in.

I would like to reinstall the MSI but I don't know how to
do this on XP without reinstalling the entire OS.
The "distributable" install package that I have found for
MSI is only for 2K and NT systems. If I try to run it on
XP it complains that it for the wrong OS.

Also, I can no longer access the Disk Manager. When I try
to start it I get an "Access Denied" error.

Can't get to the bottom of either of these issues. I am
logged in using the administrators account but that
doesn't seem to help at all.

I can't roll the system back because when I applied SP2-
RC1 the option to save backup files was grayed out so I
had to do the install without backing things up. Bummer!!

[Will Denny]

Hi

There are News Groups specific to SP2:

http://communities.microsoft.com/newsgroups/default.asp?icp=xpsp2&slcid=us

--

Will Denny
MS-MVP Windows - Shell/User


"TurboBob" > wrote in message
...
| Just installed XP service pack 2, Release Candidate 1 on
| my Win XP-Pro machine and now I am having issues running
| Windows Installer and Disk Manager.
|
| When I attempt to install programs, such as the latest
| Tech-Net monthly CD", using MSI, I get an error
| stating "The Windows Installer Service Could Not Be
| Accessed" Then it goes on to say that this could be
| caused if you are running Windows in safe mode or the
| installer program is not properly installed.
|
| The Installer service is not startedby default, but when
| I do start it manually, it doesn't help because I get the
| same error regardless of what state the installer service
| is in.
|
| I would like to reinstall the MSI but I don't know how to
| do this on XP without reinstalling the entire OS.
| The "distributable" install package that I have found for
| MSI is only for 2K and NT systems. If I try to run it on
| XP it complains that it for the wrong OS.
|
| Also, I can no longer access the Disk Manager. When I try
| to start it I get an "Access Denied" error.
|
| Can't get to the bottom of either of these issues. I am
| logged in using the administrators account but that
| doesn't seem to help at all.
|
| I can't roll the system back because when I applied SP2-
| RC1 the option to save backup files was grayed out so I
| had to do the install without backing things up. Bummer!!

[Carey Frisch [MVP]]

Did you happen to read the following statement before attempting to
install the SP2 RC1 beta?

WARNING!
This technical preview is unsupported and is intended for testing purposes only.
Do not use in production environments.

Welcome to Windows XP SP2 Technical Preview Newsgroups
http://communities.microsoft.com/newsgroups/default.asp?icp=xpsp2&slcid=us

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

------------------------------------------------------------------------------------


"TurboBob" wrote in message:
...

| Just installed XP service pack 2, Release Candidate 1 on
| my Win XP-Pro machine and now I am having issues running
| Windows Installer and Disk Manager.
|
| When I attempt to install programs, such as the latest
| Tech-Net monthly CD", using MSI, I get an error
| stating "The Windows Installer Service Could Not Be
| Accessed" Then it goes on to say that this could be
| caused if you are running Windows in safe mode or the
| installer program is not properly installed.
|
| The Installer service is not startedby default, but when
| I do start it manually, it doesn't help because I get the
| same error regardless of what state the installer service
| is in.
|
| I would like to reinstall the MSI but I don't know how to
| do this on XP without reinstalling the entire OS.
| The "distributable" install package that I have found for
| MSI is only for 2K and NT systems. If I try to run it on
| XP it complains that it for the wrong OS.
|
| Also, I can no longer access the Disk Manager. When I try
| to start it I get an "Access Denied" error.
|
| Can't get to the bottom of either of these issues. I am
| logged in using the administrators account but that
| doesn't seem to help at all.
|
| I can't roll the system back because when I applied SP2-
| RC1 the option to save backup files was grayed out so I
| had to do the install without backing things up. Bummer!!

[Bruce Chambers]

Greetings --

During the installation of WinXP's SP2 RC1, the option of backing
up the old files is "grayed out" because you're given no choice - the
files _will_ be backed up, whether you want it or not. If you do want
to uninstall the SP, Control Panel > Add/Remove Programs. Be sure
you've placed a checkmark in the "Show Updates" option at the top.


Bruce Chambers
--
Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html

You can have peace. Or you can have freedom. Don't ever count on
having both at once. - RAH


"TurboBob" > wrote in message
...
> Just installed XP service pack 2, Release Candidate 1 on
> my Win XP-Pro machine and now I am having issues running
> Windows Installer and Disk Manager.
>
> When I attempt to install programs, such as the latest
> Tech-Net monthly CD", using MSI, I get an error
> stating "The Windows Installer Service Could Not Be
> Accessed" Then it goes on to say that this could be
> caused if you are running Windows in safe mode or the
> installer program is not properly installed.
>
> The Installer service is not startedby default, but when
> I do start it manually, it doesn't help because I get the
> same error regardless of what state the installer service
> is in.
>
> I would like to reinstall the MSI but I don't know how to
> do this on XP without reinstalling the entire OS.
> The "distributable" install package that I have found for
> MSI is only for 2K and NT systems. If I try to run it on
> XP it complains that it for the wrong OS.
>
> Also, I can no longer access the Disk Manager. When I try
> to start it I get an "Access Denied" error.
>
> Can't get to the bottom of either of these issues. I am
> logged in using the administrators account but that
> doesn't seem to help at all.
>
> I can't roll the system back because when I applied SP2-
> RC1 the option to save backup files was grayed out so I
> had to do the install without backing things up. Bummer!!

Thanks for your help. I did try that already and it
didn't solve anything.
>-----Original Message-----
>hi,
>
>try this
>
>Log on to your computer as an administrator.
>Click Start, and then click Run,cmd, and then click OK.
>At the command prompt, "msiexec.exe /unregister", and
then press ENTER.
>Type "msiexec /regserver", and then press ENTER.
>
>You may need to do the following;
>Verify that the SYSTEM account has full control access
permissions to the HKEY_CLASSES_ROOT hive in the Windows
registry.
>
>Click Start, click Run, regedit
>Click the following registry hive:
>HKEY_CLASSES_ROOT
>On the Edit menu, click Permissions.
>Need to make sure SYSTEM has full permissions.
>If it's not there you need to add system and give it
full permissions.
>click add
>from this location needs to be local machine
>object name, type in system and then click check names
then press okay, system will then appear in the group or
user names, click on it then assing it full control and
read.
>
>let me know how it goes.
>
>thanks
>
>Lavan
>
>.
>

Yes I did. This is not a production machine. However, If
the problem happened on this machine it will probibly
happen on a large percentage of the other 200 machines on
my network. I want to be sure that I know how to resolve
the issue if/when it does happen.


>-----Original Message-----
>Did you happen to read the following statement before
attempting to
>install the SP2 RC1 beta?
>
>WARNING!
>This technical preview is unsupported and is intended
for testing purposes only.
>Do not use in production environments.
>
>Welcome to Windows XP SP2 Technical Preview Newsgroups
>http://communities.microsoft.com/newsgroups/default.asp?
icp=xpsp2&slcid=us
>
>--
>Carey Frisch
>Microsoft MVP
>Windows XP - Shell/User
>
>Be Smart! Protect your PC!
>http://www.microsoft.com/security/protect/
>
>---------------------------------------------------------
---------------------------
>
>
>"TurboBob" wrote in
message:
> ...
>
>| Just installed XP service pack 2, Release Candidate 1
on
>| my Win XP-Pro machine and now I am having issues
running
>| Windows Installer and Disk Manager.
>|
>| When I attempt to install programs, such as the latest
>| Tech-Net monthly CD", using MSI, I get an error
>| stating "The Windows Installer Service Could Not Be
>| Accessed" Then it goes on to say that this could be
>| caused if you are running Windows in safe mode or the
>| installer program is not properly installed.
>|
>| The Installer service is not startedby default, but
when
>| I do start it manually, it doesn't help because I get
the
>| same error regardless of what state the installer
service
>| is in.
>|
>| I would like to reinstall the MSI but I don't know how
to
>| do this on XP without reinstalling the entire OS.
>| The "distributable" install package that I have found
for
>| MSI is only for 2K and NT systems. If I try to run it
on
>| XP it complains that it for the wrong OS.
>|
>| Also, I can no longer access the Disk Manager. When I
try
>| to start it I get an "Access Denied" error.
>|
>| Can't get to the bottom of either of these issues. I
am
>| logged in using the administrators account but that
>| doesn't seem to help at all.
>|
>| I can't roll the system back because when I applied
SP2-
>| RC1 the option to save backup files was grayed out so
I
>| had to do the install without backing things up.
Bummer!!

Hi,

Thanks for the info. I will check it out.


>-----Original Message-----
>Hi
>
>There are News Groups specific to SP2:
>
>http://communities.microsoft.com/newsgroups/default.asp?
icp=xpsp2&slcid=us
>
>--
>
>Will Denny
>MS-MVP Windows - Shell/User
>
>
>"TurboBob" > wrote
in message
...
>| Just installed XP service pack 2, Release Candidate 1
on
>| my Win XP-Pro machine and now I am having issues
running
>| Windows Installer and Disk Manager.
>|
>| When I attempt to install programs, such as the latest
>| Tech-Net monthly CD", using MSI, I get an error
>| stating "The Windows Installer Service Could Not Be
>| Accessed" Then it goes on to say that this could be
>| caused if you are running Windows in safe mode or the
>| installer program is not properly installed.
>|
>| The Installer service is not startedby default, but
when
>| I do start it manually, it doesn't help because I get
the
>| same error regardless of what state the installer
service
>| is in.
>|
>| I would like to reinstall the MSI but I don't know how
to
>| do this on XP without reinstalling the entire OS.
>| The "distributable" install package that I have found
for
>| MSI is only for 2K and NT systems. If I try to run it
on
>| XP it complains that it for the wrong OS.
>|
>| Also, I can no longer access the Disk Manager. When I
try
>| to start it I get an "Access Denied" error.
>|
>| Can't get to the bottom of either of these issues. I am
>| logged in using the administrators account but that
>| doesn't seem to help at all.
>|
>| I can't roll the system back because when I applied
SP2-
>| RC1 the option to save backup files was grayed out so I
>| had to do the install without backing things up.
Bummer!!
>
>.
>

Bruce,

You are truly a God. Thanks for your help. I never
realized that check box was there. Thanks to your tip I
was finally able to successfully uninstall the service
pack and now things are back to normal.

Thanks again for your help,
TurboBob


>-----Original Message-----
>Greetings --
>
> During the installation of WinXP's SP2 RC1, the
option of backing
>up the old files is "grayed out" because you're given no
choice - the
>files _will_ be backed up, whether you want it or not.
If you do want
>to uninstall the SP, Control Panel > Add/Remove
Programs. Be sure
>you've placed a checkmark in the "Show Updates" option
at the top.
>
>
>Bruce Chambers
>--
>Help us help you:
>http://dts-l.org/goodpost.htm
>http://www.catb.org/~esr/faqs/smart-questions.html
>
>You can have peace. Or you can have freedom. Don't ever
count on
>having both at once. - RAH
>
>
>"TurboBob" > wrote
in message
...
>> Just installed XP service pack 2, Release Candidate 1
on
>> my Win XP-Pro machine and now I am having issues
running
>> Windows Installer and Disk Manager.
>>
>> When I attempt to install programs, such as the latest
>> Tech-Net monthly CD", using MSI, I get an error
>> stating "The Windows Installer Service Could Not Be
>> Accessed" Then it goes on to say that this could be
>> caused if you are running Windows in safe mode or the
>> installer program is not properly installed.
>>
>> The Installer service is not startedby default, but
when
>> I do start it manually, it doesn't help because I get
the
>> same error regardless of what state the installer
service
>> is in.
>>
>> I would like to reinstall the MSI but I don't know how
to
>> do this on XP without reinstalling the entire OS.
>> The "distributable" install package that I have found
for
>> MSI is only for 2K and NT systems. If I try to run it
on
>> XP it complains that it for the wrong OS.
>>
>> Also, I can no longer access the Disk Manager. When I
try
>> to start it I get an "Access Denied" error.
>>
>> Can't get to the bottom of either of these issues. I am
>> logged in using the administrators account but that
>> doesn't seem to help at all.
>>
>> I can't roll the system back because when I applied
SP2-
>> RC1 the option to save backup files was grayed out so I
>> had to do the install without backing things up.
Bummer!!
>
>
>.
>

[Bruce Chambers]

Greetings --

You're welcome.

Bruce Chambers
--
Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html

You can have peace. Or you can have freedom. Don't ever count on
having both at once. - RAH


> wrote in message
...
> Bruce,
>
> You are truly a God. Thanks for your help. I never
> realized that check box was there. Thanks to your tip I
> was finally able to successfully uninstall the service
> pack and now things are back to normal.
>
> Thanks again for your help,
> TurboBob
>
>

[Lavan]

hi,

try this

Log on to your computer as an administrator.
Click Start, and then click Run,cmd, and then click OK.
At the command prompt, "msiexec.exe /unregister", and then press ENTER.
Type "msiexec /regserver", and then press ENTER.

You may need to do the following;
Verify that the SYSTEM account has full control access permissions to the HKEY_CLASSES_ROOT hive in the Windows registry.

Click Start, click Run, regedit
Click the following registry hive:
HKEY_CLASSES_ROOT
On the Edit menu, click Permissions.
Need to make sure SYSTEM has full permissions.
If it's not there you need to add system and give it full permissions.
click add
from this location needs to be local machine
object name, type in system and then click check names then press okay, system will then appear in the group or user names, click on it then assing it full control and read.

let me know how it goes.

thanks

Lavan