Disassociated Control Panel Item

[Peter]

My chipset is Intel P4 D865GBF which comes with Intel Extreme Graphics. In
my Win XP Home. PC
Under "Start" "Control Panel" "Other Control Panel Options" there is a
supposedly clickable link to the above. It doesn't work, but I know that
the Graphics are installed as they are on the Add/Remove Programs list.
What would cause the link to fail? Maybe I should email Intel?

[Carrie Garth]

| "Peter" <r2d2 at cesmail dot net> wrote in
| message ...
| My chipset is Intel P4 D865GBF which comes with Intel Extreme
| Graphics. In my Win XP Home. PC Under "Start" "Control
| Panel" "Other Control Panel Options" there is a supposedly
| clickable link to the above. It doesn't work, but I know that
| the Graphics are installed as they are on the Add/Remove
| Programs list. What would cause the link to fail? Maybe I
| should email Intel?

The following Microsoft Knowledge Base article explains how to add
a tool to a Control Panel Category. Perhaps it can help you begin
troubleshooting:

KB292463 - How to Add a Control Panel Tool to a Category
http://support.microsoft.com/default.aspx?Product=winxp&scid=kb;en-us;292463

[Peter]

Thanks Carrie. I'm slowly going Google-eyed reading all these things.
'Scuse the pun LOL
"Carrie Garth" > wrote in message
...
> | "Peter" <r2d2 at cesmail dot net> wrote in
> | message ...
> | My chipset is Intel P4 D865GBF which comes with Intel Extreme
> | Graphics. In my Win XP Home. PC Under "Start" "Control
> | Panel" "Other Control Panel Options" there is a supposedly
> | clickable link to the above. It doesn't work, but I know that
> | the Graphics are installed as they are on the Add/Remove
> | Programs list. What would cause the link to fail? Maybe I
> | should email Intel?
>
> The following Microsoft Knowledge Base article explains how to add
> a tool to a Control Panel Category. Perhaps it can help you begin
> troubleshooting:
>
> KB292463 - How to Add a Control Panel Tool to a Category
>
http://support.microsoft.com/default.aspx?Product=winxp&scid=kb;en-us;292463
>
>

[Peter]

I guess my question should have read, "How do I associate it to it's
program?"
"Peter" <r2d2 at cesmail dot net> wrote in message
...
> Thanks Carrie. I'm slowly going Google-eyed reading all these things.
> 'Scuse the pun LOL
> "Carrie Garth" > wrote in message
> ...
> > | "Peter" <r2d2 at cesmail dot net> wrote in
> > | message ...
> > | My chipset is Intel P4 D865GBF which comes with Intel Extreme
> > | Graphics. In my Win XP Home. PC Under "Start" "Control
> > | Panel" "Other Control Panel Options" there is a supposedly
> > | clickable link to the above. It doesn't work, but I know that
> > | the Graphics are installed as they are on the Add/Remove
> > | Programs list. What would cause the link to fail? Maybe I
> > | should email Intel?
> >
> > The following Microsoft Knowledge Base article explains how to add
> > a tool to a Control Panel Category. Perhaps it can help you begin
> > troubleshooting:
> >
> > KB292463 - How to Add a Control Panel Tool to a Category
> >
>
http://support.microsoft.com/default.aspx?Product=winxp&scid=kb;en-us;292463
> >
> >
>
>

[Carrie Garth]

|||| "Peter" <r2d2 at cesmail dot net wrote in
|||| message ...
|||| My chipset is Intel P4 D865GBF which comes with Intel Extreme

|||| Graphics. In my Win XP Home. PC Under "Start" "Control
|||| Panel" "Other Control Panel Options" there is a supposedly
|||| clickable link to the above. It doesn't work, but I know that
|||| the Graphics are installed as they are on the Add/Remove
|||| Programs list. What would cause the link to fail? Maybe I
|||| should email Intel?

||| "Carrie Garth" wrote in message
||| ...
||| <SNIP> http://support.microsoft.com/default.aspx?Product=winxp&scid=kb;en-us;292463

|| "Peter" <r2d2 at cesmail dot net wrote in message
|| ...
|| Sent: Friday, June 04, 2004 10:27 AM
|| Thanks Carrie. I'm slowly going Google-eyed reading all these things.
|| 'Scuse the pun LOL

| "Peter" <r2d2 at cesmail dot net wrote in
| message ...
| Sent: Friday, June 04, 2004 11:35 AM
| I guess my question should have read, "How do I associate it to it's
| program?"

Well... The Microsoft Knowledge Base Article I referred you to [KB292463]
explains that a "Control Panel tool" is included in a particular category by
adding a registry DWORD entry for the tool in the following registry key:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\
Control Panel\Extended Properties\
{305CA226-D286-468e-B848-2B2E8E697B74} 2

Perhaps if you use the Registry Editor to view the key you can find out the
path of the tool that is supposed to be associated with the Intel Extreme
Graphics Control Panel tool.

Once you have a specific name you can further troubleshoot and research.

Note: If I understand your product correctly after my limited research it is an
onboard Graphics Controller. If that it correct and you decide to contact
someone, instead of "email [ing] Intel" perhaps you should contact the
manufacture of your computer (or if you purchased a motherboard directly
from a company, that company).

Just grasping for other things you could do since I have no experience, or
knowledge about, this product:

When I search the Microsoft Knowledge Base for "Intel Extreme Graphics"
I get this one hit that you may want to review to see if it points you anywhere:

- KB830085 - The video card is not installed correctly during an upgrade to
Windows XP Professional
http://support.microsoft.com/default.aspx?Product=winxp&scid=kb;en-us;830085

- Explore the documentation that came with your computer (files readme.txt,
etc., often contain release notes for known issues) and/or your computers
Support Web site to see if this is a known issue.

- You may also want to explore the following Intel Web site for the Intel®
Extreme Graphics product (Intel has superb documentation and Web
resources):

Intel® Extreme Graphics Product Information
http://www.intel.com/products/desktop/chipsets/graphics/

Note: Although it does not list your particular issue, the following web site
mentions an issue (1149970) that was corrected in a software driver revision
where the "Intel Graphics Technology tab is deleted in Limited account mode."
So if you are logged in as a limited user you may want to try logging in as
an Administrator and see if the problem still exist.

Intel(R) Extreme Graphics 2 Driver
Intel(R) 865G, 852/855 GM/GME, 845G, 830M/MG Chipset Families
13.5 Production Version
Graphics Driver Release Notes (relnotes_135)
http://www.levi.cz/pub/support/driver/vga/intel/i830_845_852_855_865/pv13.5/relnotes_135.htm

For a picture of the "Intel Graphics Technology tab" mentioned above see
the following web site.

Intel Technical Support
Intel(R) 82845G Graphics Controller - System Will Not Change Screen
Resolution or Color Depth
http://www.intel.com/support/graphics/intel845g/sb/CS-009085.htm?iid=graphics+845main

You may also want to try to find a forum that is specific for Intel Graphics products.

[Carrie Garth]

|||| "Peter" <r2d2 at cesmail dot net wrote in
|||| message ...
|||| My chipset is Intel P4 D865GBF which comes with Intel Extreme

|||| Graphics. In my Win XP Home. PC Under "Start" "Control
|||| Panel" "Other Control Panel Options" there is a supposedly
|||| clickable link to the above. It doesn't work, but I know that
|||| the Graphics are installed as they are on the Add/Remove
|||| Programs list. What would cause the link to fail? Maybe I
|||| should email Intel?

||| "Carrie Garth" wrote in message
||| ...
||| <SNIP> http://support.microsoft.com/default.aspx?Product=winxp&scid=kb;en-us;292463

|| "Peter" <r2d2 at cesmail dot net wrote in message
|| ...
|| Sent: Friday, June 04, 2004 10:27 AM
|| Thanks Carrie. I'm slowly going Google-eyed reading all these things.
|| 'Scuse the pun LOL

| "Peter" <r2d2 at cesmail dot net wrote in
| message ...
| Sent: Friday, June 04, 2004 11:35 AM
| I guess my question should have read, "How do I associate it to it's
| program?"

Well... The Microsoft Knowledge Base Article I referred you to [KB292463]
explains that a "Control Panel tool" is included in a particular category by
adding a registry DWORD entry for the tool in the following registry key:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\
Control Panel\Extended Properties\
{305CA226-D286-468e-B848-2B2E8E697B74} 2

Perhaps if you use the Registry Editor to view the key you can find out the
path of the tool that is supposed to be associated with the Intel Extreme
Graphics Control Panel tool.

Once you have a specific name you can further troubleshoot and research.

Note: If I understand your product correctly after my limited research it is an
onboard Graphics Controller. If that it correct and you decide to contact
someone, instead of "email [ing] Intel" perhaps you should contact the
manufacture of your computer (or if you purchased a motherboard directly
from a company, that company).

Just grasping for other things you could do since I have no experience, or
knowledge about, this product:

When I search the Microsoft Knowledge Base for "Intel Extreme Graphics"
I get this one hit that you may want to review to see if it points you anywhere:

- KB830085 - The video card is not installed correctly during an upgrade to
Windows XP Professional
http://support.microsoft.com/default.aspx?Product=winxp&scid=kb;en-us;830085

- Explore the documentation that came with your computer (files readme.txt,
etc., often contain release notes for known issues) and/or your computers
Support Web site to see if this is a known issue.

- You may also want to explore the following Intel Web site for the Intel®
Extreme Graphics product (Intel has superb documentation and Web
resources):

Intel® Extreme Graphics Product Information
http://www.intel.com/products/desktop/chipsets/graphics/

Note: Although it does not list your particular issue, the following web site
mentions an issue (1149970) that was corrected in a software driver revision
where the "Intel Graphics Technology tab is deleted in Limited account mode."
So if you are logged in as a limited user you may want to try logging in as
an Administrator and see if the problem still exist.

Intel(R) Extreme Graphics 2 Driver
Intel(R) 865G, 852/855 GM/GME, 845G, 830M/MG Chipset Families
13.5 Production Version
Graphics Driver Release Notes (relnotes_135)
http://www.levi.cz/pub/support/driver/vga/intel/i830_845_852_855_865/pv13.5/relnotes_135.htm

For a picture of the "Intel Graphics Technology tab" mentioned above see
the following web site.

Intel Technical Support
Intel(R) 82845G Graphics Controller - System Will Not Change Screen
Resolution or Color Depth
http://www.intel.com/support/graphics/intel845g/sb/CS-009085.htm?iid=graphics+845main

You may also want to try to find a forum that is specific for Intel Graphics products.