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Patrick
June 4th 04, 11:50 PM
My printer has suddenly stopped working. In Admin Tools/System i see that print spooler is on stop (although alos on automatic). I am unable to change that to start - it returns to stop. the apply box is no active. Any advice.

Cari \(MS MVP\)
June 5th 04, 01:47 AM
What make and model of printer?
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

"Patrick" > wrote in message
...
> My printer has suddenly stopped working. In Admin Tools/System i see that
print spooler is on stop (although alos on automatic). I am unable to change
that to start - it returns to stop. the apply box is no active. Any advice.

Patrick
June 5th 04, 04:25 PM
I have two - brother HL 1230 Laser and on a USB hp psc 110 - both have been working fine till now and I had changed nothing. I am getting two error meesages - 1: Spool Subsystem App has encountered a problem ---etc. and now a new one 2: The procedure entr
ry point GetIUMS could not be located in the dynamic link library MSDAR.DLL. I have been to the command and net start spooler and also sfc /scannow - this asks me for a disc which I don't appear to have. I have put in a disc which has reinstalled windows a
nd its after this that the second error message appeared. I think I've made things worse.

Patrick
June 5th 04, 04:26 PM
I have two - brother HL 1230 Laser and on a USB hp psc 110 - both have been working fine till now and I had changed nothing. I am getting two error meesages - 1: Spool Subsystem App has encountered a problem ---etc. and now a new one 2: The procedure entr
ry point GetIUMS could not be located in the dynamic link library MSDAR.DLL. I have been to the command and net start spooler and also sfc /scannow - this asks me for a disc which I don't appear to have. I have put in a disc which has reinstalled windows a
nd its after this that the second error message appeared. I think I've made things worse.

Cari \(MS-MVP\)
June 5th 04, 11:27 PM
SubSystem App is covered in
http://support.microsoft.com/default.aspx?scid=kb;en-us;324757

But the first thing I would do is ensure I had gotten rid of ALL traces of
the printer drivers...
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
--
Cari
MS-MVP Windows Technologies - Printing/Imaging/Hardware
www.coribright.com
"Patrick" > wrote in message
...
>I have two - brother HL 1230 Laser and on a USB hp psc 110 - both have been
>working fine till now and I had changed nothing. I am getting two error
>meesages - 1: Spool Subsystem App has encountered a problem ---etc. and
>now a new one 2: The procedure entrry point GetIUMS could not be located in
>the dynamic link library MSDAR.DLL. I have been to the command and net
>start spooler and also sfc /scannow - this asks me for a disc which I don't
>appear to have. I have put in a disc which has reinstalled windows and its
>after this that the second error message appeared. I think I've made things
>worse.

Victor D.
June 10th 04, 01:44 AM
Try Cari's suggestion here:
http://www.coribright.com/Windows/Article%20Nine.htm


"Hans" > wrote in message
...
> Try this:
>
> Go to the folder c:\windows\system32\spool\printers. If there are recent
files, cut them to an other location (for backup if this doesn't work). Then
restart Windows XP.
> I had this problem and this solved it.
>
> Good luck
>
> "Patrick" wrote:
>
> > My printer has suddenly stopped working. In Admin Tools/System i see
that print spooler is on stop (although alos on automatic). I am unable to
change that to start - it returns to stop. the apply box is no active. Any
advice.

Tamzin
June 11th 04, 12:52 PM
Thank you Hans - you solved the problem without having to go into the murky depths of the computer which all the other solutions suggested

"Hans" wrote:

> Try this:
>
> Go to the folder c:\windows\system32\spool\printers. If there are recent files, cut them to an other location (for backup if this doesn't work). Then restart Windows XP.
> I had this problem and this solved it.
>
> Good luck
>
> "Patrick" wrote:
>
> > My printer has suddenly stopped working. In Admin Tools/System i see that print spooler is on stop (although alos on automatic). I am unable to change that to start - it returns to stop. the apply box is no active. Any advice.

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