Cannot fix file errors on NTFS drive with chkdsk

[Bob Harris]

You were very close to the solution. When it complains
about the disk being in use it shoudl offer to unmount
it. Say no. It should then offer to do the CHKDSK during
a reboot. Say yes. Reboot. After the POST and before
the windows logon you should see a blue screen (not a
black screen) in which the CHKDSK is performed. Watch for
any errors and/or fixes. If it asks about lost clusters,
choose not to save them.
>-----Original Message-----
>Drive has errors windows scandisk starts and then is
>unablke to finish and the computer restrts and scandisk
>starts agin ad infinitum. I run chkdsk from command
>prompt and it shows file directory problems. I run
>chkdsk /f to fix it and it tells me It can't run because
>the volumne is in use by another process.
>
>I've gone into the MS Knowledge base and it says to run
>chkdsk /f. You can see this is not helpful.
>
>How do I free up the volumne so I can fix the errors.
>Norton Disk Doctor runs into the same problem.
>
>Thanks, David
>.
>