View Full Version : printer won't print, help!
crystal_rose
June 8th 04, 03:43 AM
I was printing a document when I realized that I didn't want it anymore so I clicked on "Cancel all print documents." After doing this, another page printed (of the document) and then the printer took in another piece of paper to print on but then stopped.
Now it won't release the paper and neither will it print any of my other documents. Can someone please help me? It's an HP Colour LaserJet 1500.
Cari \(MS MVP\)
June 8th 04, 04:46 AM
Consult your printer manual for the correct instructions on how to clear a
printer jam.
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com
"crystal_rose" > wrote in message
...
> I was printing a document when I realized that I didn't want it anymore so
I clicked on "Cancel all print documents." After doing this, another page
printed (of the document) and then the printer took in another piece of
paper to print on but then stopped. Now it won't release the paper and
neither will it print any of my other documents. Can someone please help me?
It's an HP Colour LaserJet 1500.
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