cd rom and cdrw dvd combo

[Rynn]

Both my cd rom and cdrw dvd combo won't recognize any
cd's that's put into them. I double click on my computer
and I go to the D an E drives for removable storage and
when I double click on the D drive(cd rom) it say there's
no disk in,when there is one in. Same thing with the E
drive with a disk in,it says no disk is in. I also have a
yellow exclamation point on both devices in device
manager. I removed them and after rebooting Win XP found
them again. Then I installed the latest driver and I
still get the exclamation point on both devices. I can
get on the internet(cable co. said my pc won't connect
when there's a problem with it) and system restore won't
work either. I think it's time to reformat! Any
suggestions appreciated. Thanks.

[Rich Barry]

Try this as a last resort.

http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q314060
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"Rynn" > wrote in message
...
> Both my cd rom and cdrw dvd combo won't recognize any
> cd's that's put into them. I double click on my computer
> and I go to the D an E drives for removable storage and
> when I double click on the D drive(cd rom) it say there's
> no disk in,when there is one in. Same thing with the E
> drive with a disk in,it says no disk is in. I also have a
> yellow exclamation point on both devices in device
> manager. I removed them and after rebooting Win XP found
> them again. Then I installed the latest driver and I
> still get the exclamation point on both devices. I can
> get on the internet(cable co. said my pc won't connect
> when there's a problem with it) and system restore won't
> work either. I think it's time to reformat! Any
> suggestions appreciated. Thanks.