View Full Version : windows keeps re-starting
Becky B
June 8th 04, 07:42 PM
I am running Window XP and when I turn my computer on and
try to contect to my ISP, I get a box in the middle of my
screen that says (lsass.exe) file has an error and
(NTAUTHORITY/SYSTEM). It then proceeds to countdown for 1
minute and re-starts my computer over and over again.
What can I do to fix it?
Thanks you
Raoul
June 8th 04, 07:42 PM
You may have a virus....check here
http://search.symantec.com or read about it on Windows Update
"Becky B" > wrote in message
...
> I am running Window XP and when I turn my computer on and
> try to contect to my ISP, I get a box in the middle of my
> screen that says (lsass.exe) file has an error and
> (NTAUTHORITY/SYSTEM). It then proceeds to countdown for 1
> minute and re-starts my computer over and over again.
> What can I do to fix it?
>
> Thanks you
Thorsten Matzner
June 8th 04, 07:43 PM
"Becky B" > wrote:
>I am running Window XP and when I turn my computer on and
>try to contect to my ISP, I get a box in the middle of my
>screen that says (lsass.exe) file has an error and
>(NTAUTHORITY/SYSTEM). It then proceeds to countdown for 1
>minute and re-starts my computer over and over again.
This is caused by malware attack. Enable the Windows XP firewall, then
visit the Windows Update site to install the critical patches that are
missing on your system.
"Description of the Windows XP Internet Connection Firewall"
(http://support.microsoft.com/?kbid=320855)
--
(tm)
Ken Blake, MVP
June 8th 04, 09:41 PM
In ,
Becky B > typed:
> I am running Window XP and when I turn my computer on and
> try to contect to my ISP, I get a box in the middle of my
> screen that says (lsass.exe) file has an error and
> (NTAUTHORITY/SYSTEM). It then proceeds to countdown for 1
> minute and re-starts my computer over and over again.
> What can I do to fix it?
You have the Sasser worm.
First go to Start | Run and type shutdown -a
That will stop it from shutting down.
Then read here:
http://vil.nai.com/vil/content/v_125007.htm
http://www.trendmicro.com/vinfo/virusencyclo/default5.asp?VName=WORM_SASSER.A
http://www.microsoft.com/technet/security/bulletin/MS04-011.mspx
http://www.microsoft.com/security/incident/sasser.asp
--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup
vBulletin® v3.6.4, Copyright ©2000-2024, Jelsoft Enterprises Ltd.