Compaq CD-ROM and CD-RW not responding

[Mel]

Everything has been fine for two months. Installed a new
external CD-RW (works fine). Aproblem CD-RW has been
replaced and worked fine and I used it a couple of times.
The other CD-ROM worked okay.

Now only the external CD-RW works. The CD-ROM will not
open and the new internal CD-RW will not work.

1. Clicking "My Computer" which only shows the one
external CD-RW (formerly the "E" and "F" where showing.
2. Device Manager only shows the "G" (external CD-RW).
and 3. The Registry shows all the CD-RW's and CD-ROM.

HOW DO I GET THE CD-ROM AND CD-RW INTO THE DEVICE MANAGER
AND HAVE IT SHOW WHEN I CLICK MY COMPUTER.

Thanks for any help you can give me.
Thanks,

Mel

[Rich Barry]

Mel, see if this applies to you

http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q314060

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"Mel" > wrote in message
...
>
>
> Everything has been fine for two months. Installed a new
> external CD-RW (works fine). Aproblem CD-RW has been
> replaced and worked fine and I used it a couple of times.
> The other CD-ROM worked okay.
>
> Now only the external CD-RW works. The CD-ROM will not
> open and the new internal CD-RW will not work.
>
> 1. Clicking "My Computer" which only shows the one
> external CD-RW (formerly the "E" and "F" where showing.
> 2. Device Manager only shows the "G" (external CD-RW).
> and 3. The Registry shows all the CD-RW's and CD-ROM.
>
> HOW DO I GET THE CD-ROM AND CD-RW INTO THE DEVICE MANAGER
> AND HAVE IT SHOW WHEN I CLICK MY COMPUTER.
>
> Thanks for any help you can give me.
> Thanks,
>
> Mel