Running Norton/ Symantec Anti-virus Program

[ewgabu]

Hi

I'm a novice, so please be patient. I want to get rid of 2 viruses. I've downloaded the free version of Symantec Antivirus, and I can see the file sitting in my windows/download folder. However I can't run it. How do I do this?

Is it because I downloaded the free version? which means that it only works when you call it from Symantec's site?, or am I just thick?

any advice welcome

Ewan

[Malvern]

"ewgabu" > wrote in message
...
> Hi
>
> I'm a novice, so please be patient. I want to get rid of 2 viruses. I've
downloaded the free version of Symantec Antivirus, and I can see the file
sitting in my windows/download folder. However I can't run it. How do I do
this?
>
> Is it because I downloaded the free version? which means that it only
works when you call it from Symantec's site?, or am I just thick?
>
> any advice welcome
>
> Ewan
>
I would say the first one. This is like free viewers from MS for certain
apps; can see but very little else can be done. Answer is obvious; purchase
and install the latest version of NAV or some other antivirus program which
can be updated (:

Malv

[Dannie]

I suspect it is a program that has to be executed. Double click on it and
follow instructions.
Dan

"ewgabu" > wrote in message
...
> Hi
>
> I'm a novice, so please be patient. I want to get rid of 2 viruses. I've
downloaded the free version of Symantec Antivirus, and I can see the file
sitting in my windows/download folder. However I can't run it. How do I do
this?
>
> Is it because I downloaded the free version? which means that it only
works when you call it from Symantec's site?, or am I just thick?
>
> any advice welcome
>
> Ewan
>
>