Computer won't start

[Bobby]

When starting PC, it says 'system shut down unexpectedly'
etc, and choice of things to do. problem is, when i choose
something,nothing happens, the system freezes, and i
reboot, and same thing happens all over again. I bought my
PC with XP preloaded, so don't have any system disks. Is
there anything i can do? What happened? I know i may have
to restore to factory settings, but would prefer not to,
as will lose info not backed up (that will teach me). Is
there any way of getting in to save a few files b4
restoring?

[Rick \Nutcase\ Rogers]

Hi,

Download the setup disks for your version of WinXP, then boot the system
with them. Run "chkdsk C: /r" from the command prompt.

Home edition:
http://www.microsoft.com/downloads/release.asp?ReleaseID=33290

Professional edition:
http://www.microsoft.com/downloads/release.asp?ReleaseID=33291

The file you download from these links will create a 6 disk floppy set when
run. It is best to format all 6 disks before you run the file. They will get
you a minimal version of the Recovery Console, and should allow the disk
checker to run.

In addition, I would check with the system manufacturer for the availability
of a generic install disk. It will likely cost a few $'s, but is much easier
to use for working on the system from the Recovery Console than are the boot
disks (which only provide minimal recovery function).

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Windows
Windows isn't rocket science! That's my other hobby!
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"Bobby" > wrote in message
...
> When starting PC, it says 'system shut down unexpectedly'
> etc, and choice of things to do. problem is, when i choose
> something,nothing happens, the system freezes, and i
> reboot, and same thing happens all over again. I bought my
> PC with XP preloaded, so don't have any system disks. Is
> there anything i can do? What happened? I know i may have
> to restore to factory settings, but would prefer not to,
> as will lose info not backed up (that will teach me). Is
> there any way of getting in to save a few files b4
> restoring?
>

Thanks for this, i'll try it. I may be being thick, but
why can't it be downloaded onto a CD rather than 6
diskettes?

>-----Original Message-----
>Hi,
>
>Download the setup disks for your version of WinXP, then
boot the system
>with them. Run "chkdsk C: /r" from the command prompt.
>
>Home edition:
>http://www.microsoft.com/downloads/release.asp?
ReleaseID=33290
>
>Professional edition:
>http://www.microsoft.com/downloads/release.asp?
ReleaseID=33291
>
>The file you download from these links will create a 6
disk floppy set when
>run. It is best to format all 6 disks before you run the
file. They will get
>you a minimal version of the Recovery Console, and should
allow the disk
>checker to run.
>
>In addition, I would check with the system manufacturer
for the availability
>of a generic install disk. It will likely cost a few $'s,
but is much easier
>to use for working on the system from the Recovery
Console than are the boot
>disks (which only provide minimal recovery function).
>
>--
>Best of Luck,
>
>Rick Rogers aka "Nutcase" MS-MVP - Windows
>Windows isn't rocket science! That's my other hobby!
>http://mvp.support.microsoft.com/
>Associate Expert - WinXP - Expert Zone
>www.microsoft.com/windowsxp/expertzone
>Win98 Help - www.rickrogers.org
>
>"Bobby" > wrote in
message
...
>> When starting PC, it says 'system shut down
unexpectedly'
>> etc, and choice of things to do. problem is, when i
choose
>> something,nothing happens, the system freezes, and i
>> reboot, and same thing happens all over again. I bought
my
>> PC with XP preloaded, so don't have any system disks. Is
>> there anything i can do? What happened? I know i may
have
>> to restore to factory settings, but would prefer not to,
>> as will lose info not backed up (that will teach me). Is
>> there any way of getting in to save a few files b4
>> restoring?
>>
>
>
>.
>

[Rick \Nutcase\ Rogers]

The setup file won't create a CD.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Windows
Windows isn't rocket science! That's my other hobby!
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

> wrote in message
...
> Thanks for this, i'll try it. I may be being thick, but
> why can't it be downloaded onto a CD rather than 6
> diskettes?
>
> >-----Original Message-----
> >Hi,
> >
> >Download the setup disks for your version of WinXP, then
> boot the system
> >with them. Run "chkdsk C: /r" from the command prompt.
> >
> >Home edition:
> >http://www.microsoft.com/downloads/release.asp?
> ReleaseID=33290
> >
> >Professional edition:
> >http://www.microsoft.com/downloads/release.asp?
> ReleaseID=33291
> >
> >The file you download from these links will create a 6
> disk floppy set when
> >run. It is best to format all 6 disks before you run the
> file. They will get
> >you a minimal version of the Recovery Console, and should
> allow the disk
> >checker to run.
> >
> >In addition, I would check with the system manufacturer
> for the availability
> >of a generic install disk. It will likely cost a few $'s,
> but is much easier
> >to use for working on the system from the Recovery
> Console than are the boot
> >disks (which only provide minimal recovery function).
> >
> >--
> >Best of Luck,
> >
> >Rick Rogers aka "Nutcase" MS-MVP - Windows
> >Windows isn't rocket science! That's my other hobby!
> >http://mvp.support.microsoft.com/
> >Associate Expert - WinXP - Expert Zone
> >www.microsoft.com/windowsxp/expertzone
> >Win98 Help - www.rickrogers.org
> >
> >"Bobby" > wrote in
> message
> ...
> >> When starting PC, it says 'system shut down
> unexpectedly'
> >> etc, and choice of things to do. problem is, when i
> choose
> >> something,nothing happens, the system freezes, and i
> >> reboot, and same thing happens all over again. I bought
> my
> >> PC with XP preloaded, so don't have any system disks. Is
> >> there anything i can do? What happened? I know i may
> have
> >> to restore to factory settings, but would prefer not to,
> >> as will lose info not backed up (that will teach me). Is
> >> there any way of getting in to save a few files b4
> >> restoring?
> >>
> >
> >
> >.
> >

[Whisper]

Can't you just take out the hard-disk drive, put it into another computer that works, boot from that one and save your files?...Just a thought...

"Rick "Nutcase" Rogers" wrote:

> The setup file won't create a CD.
>
> --
> Best of Luck,
>
> Rick Rogers aka "Nutcase" MS-MVP - Windows
> Windows isn't rocket science! That's my other hobby!
> http://mvp.support.microsoft.com/
> Associate Expert - WinXP - Expert Zone
> www.microsoft.com/windowsxp/expertzone
> Win98 Help - www.rickrogers.org
>
> > wrote in message
> ...
> > Thanks for this, i'll try it. I may be being thick, but
> > why can't it be downloaded onto a CD rather than 6
> > diskettes?
> >
> > >-----Original Message-----
> > >Hi,
> > >
> > >Download the setup disks for your version of WinXP, then
> > boot the system
> > >with them. Run "chkdsk C: /r" from the command prompt.
> > >
> > >Home edition:
> > >http://www.microsoft.com/downloads/release.asp?
> > ReleaseID=33290
> > >
> > >Professional edition:
> > >http://www.microsoft.com/downloads/release.asp?
> > ReleaseID=33291
> > >
> > >The file you download from these links will create a 6
> > disk floppy set when
> > >run. It is best to format all 6 disks before you run the
> > file. They will get
> > >you a minimal version of the Recovery Console, and should
> > allow the disk
> > >checker to run.
> > >
> > >In addition, I would check with the system manufacturer
> > for the availability
> > >of a generic install disk. It will likely cost a few $'s,
> > but is much easier
> > >to use for working on the system from the Recovery
> > Console than are the boot
> > >disks (which only provide minimal recovery function).
> > >
> > >--
> > >Best of Luck,
> > >
> > >Rick Rogers aka "Nutcase" MS-MVP - Windows
> > >Windows isn't rocket science! That's my other hobby!
> > >http://mvp.support.microsoft.com/
> > >Associate Expert - WinXP - Expert Zone
> > >www.microsoft.com/windowsxp/expertzone
> > >Win98 Help - www.rickrogers.org
> > >
> > >"Bobby" > wrote in
> > message
> > ...
> > >> When starting PC, it says 'system shut down
> > unexpectedly'
> > >> etc, and choice of things to do. problem is, when i
> > choose
> > >> something,nothing happens, the system freezes, and i
> > >> reboot, and same thing happens all over again. I bought
> > my
> > >> PC with XP preloaded, so don't have any system disks. Is
> > >> there anything i can do? What happened? I know i may
> > have
> > >> to restore to factory settings, but would prefer not to,
> > >> as will lose info not backed up (that will teach me). Is
> > >> there any way of getting in to save a few files b4
> > >> restoring?
> > >>
> > >
> > >
> > >.
> > >
>
>
>