Printer installation wizard

[Mat]

I am experiencing the problem described in Q298370, but
the workaround is not working. I have contacted the owner
of the PC and she doesn't know / cant find out what the
previous printer model was. I have tried letting the
wizard complete with various printer brands / models, but
the wizard keeps starting and I cant at this stage
install another printer.
At present there are no printers or faxes installed,
there is no printing software installed, and no printers
plugged in.
Is there a way to stop the printer instalation wizard
from starting every time I start windows without knowing
what the previous printer was?

[Kevin]

Was an attempt made to install printer software before the problem started?
If so I would look in the run key in you registry or in the startup folder.


"Mat" > wrote in message
...
> I am experiencing the problem described in Q298370, but
> the workaround is not working. I have contacted the owner
> of the PC and she doesn't know / cant find out what the
> previous printer model was. I have tried letting the
> wizard complete with various printer brands / models, but
> the wizard keeps starting and I cant at this stage
> install another printer.
> At present there are no printers or faxes installed,
> there is no printing software installed, and no printers
> plugged in.
> Is there a way to stop the printer instalation wizard
> from starting every time I start windows without knowing
> what the previous printer was?
>