HP Deskjet 820cxi

[BillC]

I have just installed the above printer on my new pc running windows xp but can't get it to print on both sides of the paper as it used to under win98se.
Can anyone advise please?

[justinakajuice]

If this is a duplexing unit, you should go to start/settings/printers and faxes. Right click on the printer and go to properties and click the configure tab. Make sure the duplexing box is checked. Apply the change and try it again.

Hope this helps!
Justin aka Juice
;P


\
Originally posted by BillC
I have just installed the above printer on my new pc running windows xp but can't get it to print on both sides of the paper as it used to under win98se.
Can anyone advise please?

[Kenneth J. Harris]

XP only has a basic driver for this older printer, and HP did not make
an updated driver. As a result, you no longer get duplex printing. If
you get the software called fineprint (search for it or go to
www.fineprint.com)and install it, you will get back the double sided
printing and maybe some other functions. I had the same problem with my
HP890.

Ken

BillC wrote:
> I have just installed the above printer on my new pc running windows xp but can't get it to print on both sides of the paper as it used to under win98se.
> Can anyone advise please?

[BillC]

Thanks Ken. That explains the problem, although a new computer & operating system should not be worse than the old system!!

BillC

"Kenneth J. Harris" wrote:

> XP only has a basic driver for this older printer, and HP did not make
> an updated driver. As a result, you no longer get duplex printing. If
> you get the software called fineprint (search for it or go to
> www.fineprint.com)and install it, you will get back the double sided
> printing and maybe some other functions. I had the same problem with my
> HP890.
>
> Ken
>
> BillC wrote:
> > I have just installed the above printer on my new pc running windows xp but can't get it to print on both sides of the paper as it used to under win98se.
> > Can anyone advise please?
>
>

[Cari \(MS-MVP\)]

It's not anything to do with the operating system.... it's HP's
responsibility to write drivers for their own products. They took the
decision that this was such an old and discontinued printer that it wasn't
economically viable for them to write updated drivers for this model.
Microsoft did include basic drivers so that you could still use the printer,
but they don't have all the 'advanced' features you were used to.

--
Cari
MS-MVP Windows Technologies - Printing/Imaging/Hardware
www.coribright.com

"BillC" > wrote in message
...
> Thanks Ken. That explains the problem, although a new computer & operating
> system should not be worse than the old system!!
>
> BillC
>
> "Kenneth J. Harris" wrote:
>
>> XP only has a basic driver for this older printer, and HP did not make
>> an updated driver. As a result, you no longer get duplex printing. If
>> you get the software called fineprint (search for it or go to
>> www.fineprint.com)and install it, you will get back the double sided
>> printing and maybe some other functions. I had the same problem with my
>> HP890.
>>
>> Ken
>>
>> BillC wrote:
>> > I have just installed the above printer on my new pc running windows xp
>> > but can't get it to print on both sides of the paper as it used to
>> > under win98se.
>> > Can anyone advise please?
>>
>>

[BillC]

Thanks Cari - guess I'll have to splash out on a new printer as well.

BillC

"Cari (MS-MVP)" wrote:

> It's not anything to do with the operating system.... it's HP's
> responsibility to write drivers for their own products. They took the
> decision that this was such an old and discontinued printer that it wasn't
> economically viable for them to write updated drivers for this model.
> Microsoft did include basic drivers so that you could still use the printer,
> but they don't have all the 'advanced' features you were used to.
>
> --
> Cari
> MS-MVP Windows Technologies - Printing/Imaging/Hardware
> www.coribright.com
>
> "BillC" > wrote in message
> ...
> > Thanks Ken. That explains the problem, although a new computer & operating
> > system should not be worse than the old system!!
> >
> > BillC
> >
> > "Kenneth J. Harris" wrote:
> >
> >> XP only has a basic driver for this older printer, and HP did not make
> >> an updated driver. As a result, you no longer get duplex printing. If
> >> you get the software called fineprint (search for it or go to
> >> www.fineprint.com)and install it, you will get back the double sided
> >> printing and maybe some other functions. I had the same problem with my
> >> HP890.
> >>
> >> Ken
> >>
> >> BillC wrote:
> >> > I have just installed the above printer on my new pc running windows xp
> >> > but can't get it to print on both sides of the paper as it used to
> >> > under win98se.
> >> > Can anyone advise please?
> >>
> >>
>
>
>

[Ron Voll]

I have the Deskject 820cse. Should I assume that my duplex capability is now
gone under windows XP. If so, I agree this is going backwards!!!
--
Ron F. Voll


"BillC" wrote:

> I have just installed the above printer on my new pc running windows xp but can't get it to print on both sides of the paper as it used to under win98se.
> Can anyone advise please?

[Cari \(MS-MVP\)]

HP decided it wasn't financially worth their writing new drivers for XP as
the printer had been discontinued for so long. You can regain duplexing
ability by using the shareware found at www.fineprint.com.
--
Cari (MS-MVP)
Printing & Imaging
http://www.coribright.com/windows



"Ron Voll" (donotspam)> wrote in message
...
>I have the Deskject 820cse. Should I assume that my duplex capability is
>now
> gone under windows XP. If so, I agree this is going backwards!!!
> --
> Ron F. Voll
>
>
> "BillC" wrote:
>
>> I have just installed the above printer on my new pc running windows xp
>> but can't get it to print on both sides of the paper as it used to under
>> win98se.
>> Can anyone advise please?