Peter
December 9th 03, 01:45 PM
Hi,
For the 1st question, try disable the auto start feature
and reboot. If it cannot boot up, try boot in safe mode
and then view the system information for detail errors.
I would suggest you to download the latest XP compatible
drivers for your sound card and display card.
For the 2nd question, I would think of the heat problems
on the CPU and display card. Make sure you have adequate
ventilation inside the chasis.
Hope it helps.
for email, remove the first letter "m" from my email
address.
Peter
>-----Original Message-----
>Hello
>I have a Dell Dimension XPS. Pentium 4 HT, 3.00
>gigahertz. 2 gigabyte DDR SDRam/200 gigabyte hard
>drive. ATI Radeon 9800 Pro w/ DVI
>
>MS Windows XP Home SP1 is installed on this machine.
>
>My problem is twofold:
>
>1. After having the computer off for awhile, ie. out of
>town or in bed, then turning the comp on the machine
will
>get to the user logon screen then restart again. This
>happens sometimes 2 to 5 times before I can actually
>logon to my desktop.
>
>2. While in the middle of a program, IE, Musicmatch,
>Winamp, games(online or w/o internet connection),
>Encyclopedia, I will get booted out of the program to
the
>desktop or to a blue screen or sometimes the computer
>will even do a restart.
>
>I do not have the technical error codes at this time but
>after talking with Dell techs and trying different
tests,
>all coming up as passing, we decided to do a debug and a
>full reformat. Dell blames the XP OS but I am starting
>to think there might be an actual hardware problem.
>
>Any ideas? Perhaps someone out there has a similar
setup
>with similiar problems? I do not have a lot experience
>with computers but I do know there is a problem here and
>would like to know if it can be fixed.
>
>Thank you for reading this and helping.
>Brian
>.
>
For the 1st question, try disable the auto start feature
and reboot. If it cannot boot up, try boot in safe mode
and then view the system information for detail errors.
I would suggest you to download the latest XP compatible
drivers for your sound card and display card.
For the 2nd question, I would think of the heat problems
on the CPU and display card. Make sure you have adequate
ventilation inside the chasis.
Hope it helps.
for email, remove the first letter "m" from my email
address.
Peter
>-----Original Message-----
>Hello
>I have a Dell Dimension XPS. Pentium 4 HT, 3.00
>gigahertz. 2 gigabyte DDR SDRam/200 gigabyte hard
>drive. ATI Radeon 9800 Pro w/ DVI
>
>MS Windows XP Home SP1 is installed on this machine.
>
>My problem is twofold:
>
>1. After having the computer off for awhile, ie. out of
>town or in bed, then turning the comp on the machine
will
>get to the user logon screen then restart again. This
>happens sometimes 2 to 5 times before I can actually
>logon to my desktop.
>
>2. While in the middle of a program, IE, Musicmatch,
>Winamp, games(online or w/o internet connection),
>Encyclopedia, I will get booted out of the program to
the
>desktop or to a blue screen or sometimes the computer
>will even do a restart.
>
>I do not have the technical error codes at this time but
>after talking with Dell techs and trying different
tests,
>all coming up as passing, we decided to do a debug and a
>full reformat. Dell blames the XP OS but I am starting
>to think there might be an actual hardware problem.
>
>Any ideas? Perhaps someone out there has a similar
setup
>with similiar problems? I do not have a lot experience
>with computers but I do know there is a problem here and
>would like to know if it can be fixed.
>
>Thank you for reading this and helping.
>Brian
>.
>