HP business inkjet 2200

[Stella Carter]

Ever since I upgraded to Windows XP this printer will not
print a full page. It will print a test page, but not a
Microsoft Word document, Excel, etc. I have downloaded
the most current driver, but to no avail.

Thanks for any help.

[Matthew G]

I would suggest using the built in winxp OEM drivers for the 2200 series.
they do seem to work well. communications issues with the port can prevent
this printer from doing a full page.. unfortunately, there is no alternate
driver to use with this printer as it has a HPA printing language.


"Stella Carter" > wrote in message
...
> Ever since I upgraded to Windows XP this printer will not
> print a full page. It will print a test page, but not a
> Microsoft Word document, Excel, etc. I have downloaded
> the most current driver, but to no avail.
>
> Thanks for any help.

[Cari \(MS-MVP\)]

Clue is in the word 'upgraded'. Do a COMPLETE uninstall and reinstall of
the printer, you have corrupted drivers. See:
http://www.coribright.com/Windows/Article%20One.htm
--
Cari
MS-MVP Windows Technologies - Printing/Imaging/Hardware
www.coribright.com

"Stella Carter" > wrote in message
...
> Ever since I upgraded to Windows XP this printer will not
> print a full page. It will print a test page, but not a
> Microsoft Word document, Excel, etc. I have downloaded
> the most current driver, but to no avail.
>
> Thanks for any help.