Help! Newsgroup port 119 not working!

[Christine]

HELP!
My email and newsgroups suddenly were unable to download
from attbi(provider). after much troubleshooting -
uninstalling of Norton Antivirus, etc., it was found I
could still get email using alternate ports - but 119, the
newsgroup port, is still not receiving. I've run IP Agent,
and it doesn't even recognize 119's existence - though
another detection program did.

How do I get out of this mess?

Thanks!

[Ben Williams]

Do you have a firewall running? It may be blocked by a hardware or software
firewall. Also if you are running ICF (Internet Connection Firewall a
component of XP) that may be causing your issue. Also if there is another
program accessing port 119 first, your newsgroup program will not be able to
connect.

--
Ben Williams

"Christine" > wrote in message
...
> HELP!
> My email and newsgroups suddenly were unable to download
> from attbi(provider). after much troubleshooting -
> uninstalling of Norton Antivirus, etc., it was found I
> could still get email using alternate ports - but 119, the
> newsgroup port, is still not receiving. I've run IP Agent,
> and it doesn't even recognize 119's existence - though
> another detection program did.
>
> How do I get out of this mess?
>
> Thanks!
>
>

[Amethyst]

Christine wrote:
> HELP!
> My email and newsgroups suddenly were unable to download
> from attbi(provider). after much troubleshooting -
> uninstalling of Norton Antivirus, etc., it was found I
> could still get email using alternate ports - but 119, the
> newsgroup port, is still not receiving. I've run IP Agent,
> and it doesn't even recognize 119's existence - though
> another detection program did.
>
> How do I get out of this mess?
>
> Thanks!

Have you spoken to your ISP? This isn't a Windows issue.

[Christine]

I've uninstalled Norton and triple-checked - there is no
issue with firewalls or port 119 being otherwise-used.
I've spoken to my ISP about 14 times, and even had themn
out to the site, here - no luck. The online/phone help is
useless, they all walk me through the same thing - the guy
who came out fixed the email with alternate port settings
for the email (465 and 995), but he didn't look at the
newsgroup stuff before leaving, havng declared "It's
fixed!"

YOu are sure this is an ISP issue, not a windows issue?
Grrrrrrrrrrrrrrrrrrr.

Christine



>-----Original Message-----
>Christine wrote:
>> HELP!
>> My email and newsgroups suddenly were unable to download
>> from attbi(provider). after much troubleshooting -
>> uninstalling of Norton Antivirus, etc., it was found I
>> could still get email using alternate ports - but 119,
the
>> newsgroup port, is still not receiving. I've run IP
Agent,
>> and it doesn't even recognize 119's existence - though
>> another detection program did.
>>
>> How do I get out of this mess?
>>
>> Thanks!
>
>Have you spoken to your ISP? This isn't a Windows issue.
>
>
>.
>

[Christine]

Any idea what other software might block/use port 119?!


>-----Original Message-----
>Do you have a firewall running? It may be blocked by a
hardware or software
>firewall. Also if you are running ICF (Internet
Connection Firewall a
>component of XP) that may be causing your issue. Also if
there is another
>program accessing port 119 first, your newsgroup program
will not be able to
>connect.
>
>--
>Ben Williams
>
>"Christine" > wrote in message
...
>> HELP!
>> My email and newsgroups suddenly were unable to download
>> from attbi(provider). after much troubleshooting -
>> uninstalling of Norton Antivirus, etc., it was found I
>> could still get email using alternate ports - but 119,
the
>> newsgroup port, is still not receiving. I've run IP
Agent,
>> and it doesn't even recognize 119's existence - though
>> another detection program did.
>>
>> How do I get out of this mess?
>>
>> Thanks!
>>
>>
>
>
>.
>

[Amethyst]

Christine wrote:
> I've uninstalled Norton and triple-checked - there is no
> issue with firewalls or port 119 being otherwise-used.
> I've spoken to my ISP about 14 times, and even had themn
> out to the site, here - no luck. The online/phone help is
> useless, they all walk me through the same thing - the guy
> who came out fixed the email with alternate port settings
> for the email (465 and 995), but he didn't look at the
> newsgroup stuff before leaving, havng declared "It's
> fixed!"
>
> YOu are sure this is an ISP issue, not a windows issue?
> Grrrrrrrrrrrrrrrrrrr.
>
> Christine

I reckon so - if they haven't checked the news-server.